THB Felip Class4.0 out of 5.0
Recent guest reviews
Just returned from a weekend break at Hotel Felip. Another lovely stay at this gem of a hotel. Staff were all friendly and special thanks to Manager Irma who goes out of her way to make her guests welcome. We have stayed many times and always have a good experience. We love having a drink on the outside terrace. This is one of the reasons why we return. It has a great view of sea and feeling of old fashioned elegance that is rare to find these days. A glass of Cava after breakfast on the terrace is always a treat and a nice way to start the day. We had two sea views rooms and highly recommend them. A charming, well managed hotel.
Whether breakfast or evening meal buffet, the variety and taste of the different offerings every day was just wonderful. It is too easy to overeat! But it is very easy to just pass by too if you don't really know what is on offer.
My husband and I stayed here for a week last September and were very impressed. We stayed in a room out the back, although there was no sea view as such it didn't deter from our stay. The rooms were lovely and the facilities were great. We used the indoor pool a few times and there was also an outside pool but we didn't manage to use it. Breakfast was amazing with everything available that you could think of and the staff were lovely. Would definately stay again
Not a bad Hotel, breakfast always cold though! The nitty gritty was this mornings checkout? Absolute farce , we were given on arrival return transfer vouchers we followed timing instructions only to find these details were not ours but other departees 8 days previous! We have kept original print off , the young lady/man in question didn't want to know, another elderly staff member then got involved and tried to switch blame ? I hope this incident was reported to senior management ? This farce cost me in total 440 euros extra. The reception staff are total amateurs who will try to cover their own backs at any cost. Look forward to a managerial reply. Please use this hotel at your peril
Yet another great week, our 5th visit. Thank you Irma and staff (old and new) as usual could not fault anything. Rooms very clean, food excellent and staff couldn't be more helpful. We always enjoy our week with you, it feels like a real home from home! Thank you all once again and hope to see you next year. Margaret and David.
We stayed here as part of a bike tour so the hotel was pre booked. The food was ok, not great. The beds were really soft and the pillows were really old. All need replacing. The town is REALLY crowded during busy season. It is not a charming quaint place as it may have once been. The hotel makes you buy water with dinner. Ridiculous for the prices we pay, especially when meals were included. Wouldn't go back. Wouldn't recommend. Sorry.
The 4 star rating is probably achieved by the tiny pool with a few loungers surrounded on three sides by high walls and the Spa run by one lady, and you can only book a treatment with her if you catch her between appointments, the reception won't take a booking weirdly. The rooms are very dated, dark furniture that's had better days. We had booked this 9 months in advance, and through email requested a double bed and a bath. On arrival it turns out they don't have such a configuration but didn't think it worth telling us beforehand. We arrived late at night to two single beds and a child size bath in a truly horrible room, with tatty furniture, and half the room just an empty space, no chair or table just a big empty space. The bed nearly touched the horrible wooden casing for the radiator and you could only get out by shuffling sideways, a nightmare going to the loo in the night. We complained and thankfully were moved to a reasonable room, but with a great view on the 4th floor. There are four floors, about half the rooms face the front, but only a few truly give you a sea view as there are three big trees right in front of the hotel. The other rooms at the back and in the annexe which is on a very narrow street face directly into each other, in an extremely unappealing fashion, we would have left if we had been given one of those. ( we had booked a sea view) All rooms have a good sized balcony with two decent seats and a table and we used this extensively in the evenings watching the busy harbour entrance. The hotel communal areas are its best feature with a Victorian style terrace where food and drinks are served all day, and it is the most positive part of the hotel. The buffet breakfast is like many nowadays, good on choice all pre cooked in big trays and left to congeal or go cold, not great quality but lots of volume. The bakery choices were the best options and lots of sweet pastries and doughnuts if that's your early morning bag. They never had enough staff on so we often had to clear the table ourselves and sit with a dirty tablecloth. The reception staff are lovely as was one little pocket dynamo in the terrace area, the men pretty sullen with little engagement perhaps language being an issue. The guests were primarily German, French and Dutch, with a smattering of other European countries and of a certain age, only a few U.K. people. The hotel is right on the narrow main road through town, and dozens of buses and lorries whiz by the narrow pavement, drivers have no consideration for pedestrians in this town so you have to really keep your wits about you when leaving or arriving at the hotel. It is however a nice vibe, and the tiny beach only a few hundred metres long is literally a minute away. Due to its size on a good day it gets very busy, can't imagine in it peak season. In summary this was sadly less than we expected, of all the many 4 star hotels we have stayed in over the past 3 years this was the scruffiest with a rack rate proudly displayed on each floor at E200 a night room only, you would be mad to entertain this rate, we stayed in an amazing 4 star hotel in Budapest in June for the same tariff we actually paid for this one Top tip, front facing room is the only option unless you like looking at concrete, and 4th and 3rd floors the best to see the coastal action.
Good points - Nice central location at the heart of Porto Cristo. Very friendly staff. Great food. Great views if you are in the main building facing the front. Not so good points - Tiny dip pool, not really geared up if you like to laze about a pool. Standard of cleaning in our room was quite poor (we noticed toothpaste splats on the mirror remained for days, bits of fluff etc on the floor didn't get swept up and our sheets were not changed in the whole time we stayed). Don't bother sitting at the hotel tables overlooking the beach on the other side of the road to the hotel as service is dreadful, you can wait for over an hour!! Our only other issue was that we booked this hotel because it is adults only. However, on 3 occasions we noticed children in the dining room at breakfast (under 10-ish).
It seems that we are now starting our year with a stint in this hotel! We again had spent 10 days at the beginning of January 2017. We were initially put off by withdrawal of all inclusive option and were able to book only half-board. However, we knew that there are plenty of shops near by including a supermarket with a mini park and a cute orange tree! One can top up with snacks and alcohol to supplement the half board without any trouble. We had a room at the top floor in the corner. The sunshine was there to be enjoyed morning till evening while one could watch the sea and life quietly go by in the street right in front of the hotel. I expect it will be busier in summer. There were some paint work going on but did not cause much trouble. This hotel has grown on us and that is why we came here again. It feels homely and safe. There is a bus stop near by and that gives option of taking a bus to near by town and even to Palma. The spa was great and cosy. My only suggestion will be to include wine or water with dinner and to pay for those separately impairs the experience. They can even offer all inclusive options to returning guests or selected guests or if one books a sea view room ( given that they are significantly costlier!), if they do not want to encourage a drinking party or noisy, drunken groups of travelers. The hotel also run a restaurant type service from the front for general public. It was not clear if a guest in the hotel was welcome during midday and late afternoons to sit in the lounge or in the front outdoor terrace. That might be an issue for individuals in annexe or if not in rooms with a sea view. We mostly spend our time in the hotel looking out from the balcony unless we took us away from the hotel to walk or to travel. But we enjoyed the stay and Porto Cristo and this hotel have invaded our psyche! Happy holidays and special thanks to ever efficient Irma, running a tight ship!
Not so sure it's 4star, the rooms are in need of updating but they are clean and tidy, the walk in shower leaked and we had to use towels to mop up. The AC is not powerful enough and ours started to leak but that was fixed within hours of us reporting it, so thumbs up for that. The food is fine,if not a little greasy, but that may be a local thing. The reception staff are fabulous and is the lady who we presume is the manageress. But the service in the bar is shockingly slow, to the point of it being frustrating, it's a small hotel so that may be it. Location is great, on the harbour front. One word of advice alway pay for a sea view room.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 579 reviews