Nautic Hotel & Spa4.0 out of 5.0
Recent guest reviews
Have been coming to this hotel since 2012 and it still doesn't disappoint. Many of the staff have been there for many years and always welcome me back. All the staff are very friendly and helpful and make it special. A special mention for Pepe who runs an excellent restaurant - half board is great - good choices for both breakfast and evening meal. The only negatives are the wifi and air con in rooms - both are ineffective.
Stayed here for a long weekend with my girlfriends, and it was lovely. Roof top terrace / bar / views and pool are spot on. We asked for 3 single beds in our junior suite when we booked online and that is what we got. Some hotels do not always get this right or it is lost in translation, the Nautic did get it right. The staff throughout the hotel were very friendly and helpful. Only small negative is there are no mirrors by any plugs to dry your hair. There was in the bathroom, but it was just too hot in there to dry hair. The hotel is in a great location, and a stones throw from the beach, with some lovely places to eat and drink. I would stay here again. Thank you Nautic for an enjoyable stay.
The hotel was nice and so was the food, however when we wanted to check out, we found that our bag with gifts we had bought for friends and family was missing from the wardrobe. We went to the reception and told about this and the maid showed up at out door 30 minutes later with one of the items that was in our missing bag. She claimed she threw all the rest at the garbage. It seems the day before she went through our WARDROBE even though she has no right of doing so. Even the manager confirmed she had no right of doing so. The day before I had even put the 'Don't disturb' sign at the door, as I did not like the way she went through out stuff. Even if the maid admitted of 'throwing out stuff in the garbage', the hotel manager did not want to repair this situation. Our items were worth 30-40 Euros, but this was not about the money, it was a matter of principle! They offered us 5 Euros in exchange for the loss, but how is that going to repair it? We had 15 minutes left before taking the airport transfer and had no time of buying other gifts. The manager said they are not responsible for this, even if the maid brought one item from our bag back and admitting she took our bag from the wardrobe! I'm glad I put all our money in the safe box, as otherwise I would have had a more significant loss. Anyway, if you choose this hotel, keep your eyes on the cleaning ladies, as they might steal your wallet and then tell you they thought it was trash.
Very nice stay clean and tidy, great breakfast very pleasant staff I would recommend it very close to the beach and restaurants I will be going back again in the near future also quiet at night and lovely roof bar and pool
Me and my friends (6 altogether) stayed here for the 3rd yr running. The location is fantastic. The hotel, food and staff are lovely. The previous two years we stayed here, we got a big room but this yr we had a tiny room at the back of the hotel. The pool is lovely but could with some shading! Lots of bars, restaurants and shops. Hired bikes for 5 euros and rode into Palma which was fantastic. Overall a brilliant holiday and will be booking for next yr!
Wow what can i say this hotel was amazing and in a great location. The staff were all friendly and very pleasant. Our rooms got cleaned everyday and the cleaning staff were lovely and they work very hard so well done to the cleaning team. The room was amazing for a standard sea view the view was beautiful. The only downfall for me on the room was no mirror over dresser to do hair and make up, as doing it in bathroom was too warm but that was the only small fault for me. The air con was bang on too. The breakfast buffet was great something for everyone. The bar at hotel was lovely too. Didn't use the pool area so can't comment on that but the gym is good as my husband used it. We are very much definitely going back to this hotel as we loved it very much. Can pastilla is beautiful. For great cocktails and great service go to the flip flop bar, for great ice cream go to oso polar I had Bailey's banana ice cream and it was beautiful. On our last evening there we went to a restaurant around the corner in cala estancia called Mar restaurant and we had steak the best and biggest steak we've ever had and the staff are lovely. Couldn't finish mine as it was huge and well worth the money. Taxis are expensive over there though as it cost us 16 euro to get to palma and 14 back. But all in all a great holiday.
We booked through on the beach as a deal. Nowhere on the site said we r booking a promo room and our view would be a plain white wall 3m away from the balcony. This was supposed to be a deal, simple deal! Tried to change but had to pay 300e more. Staff were all polite and explained all promo rooms are like that and from the inside. Why would anyone build a 4* hotel with rooms on the inside opposite plain walls or away from other people balconies for approx 3m away with no view at all!! Disappointed with this only, otherwise great location, staff lovely, amazing food but it wasn't worth the money paid. We could have booked a 3* with better view at much cheaper price and still at a good location close to the beach. Will not stay again unless it's a room with sea view. Be careful what u book and make sure it's not on the inside. All rooms on the outside had good sea view
Only English TV channel is the news, paid upgrade if 200 euros for junior suit and was very disappointed as not what it shows in internet and not worth the price, we arrived very late and was given a small pot of lettuce cheese and tomato and water this is classed as your evening meal and on our last day we were leaving late and was told if we wanted an evening meal we would have to pay 16 euros each as the small salad on Arrival was your first paid meal, when I questioned it I was told by reception manager it's not the hotel's fault we are flying late, not much choice on evening buffet. We feel this is an expensive hotel for what it is and feel very let down and would not return. Room 306 what is classed as a suit is no bigger then a normal room and all normal rooms have baths and large bathrooms the suit had only a shower and very small.
We stayed at this hotel for 5 nights with half board, overall we would rate this hotel 7/10. Rooms were clean and well equipped although we did run into a few maintenance problems but the reception staff dealt with them straight away. The staff were friendly and polite and never too much trouble should you require assistance or information. The location was the best thing as everything on your doorstep. The food wasn't of a 4 star standard and I struggled to find something nice to eat, so that was a bit disappointing. We stayed with a 2 year old in tow and I found the hotel didn't cater much for kids so I would recommend staying somewhere else if you have little ones, there was no play area, and no baby pool, and borderline child friendly!
Stolen property from our room. We left our room to go to the beach on the fourth day of our trip we asked the cleaning lady to clean our room while we were gone on returning to our room around 5pm we noticed that my partners phone and watch were gone. Immediately we went down to the reception were we were fobbed off and told they couldn't do anything that we would have to make our own way to the police station.The staff then proceeded to tell us that maybe guest from the hotel broke into our room or maybe someone else from outside came in and took it but both front door and balcony door were closed and there was no damage to them. after our phone and watch had been taken the staff were not willing to help us out at all. On eventually speaking to the manager he told us that they would have to wait for the police to contact them.I then asked to change rooms as i did not feel safe after our belongings were stolen and the receptionist Christina attitude was appalling. After complaining and speaking to the manager we eventually got moved to a slightly better room but was still not good enough for a 4star. NOT GOOD ENOUGH. On Arrival: We checked into this hotel and got our keys it was like an obstacle course to try and find our room. on getting to our room it was fine BUT as we pulled back our curtains to see the view from our balcony we were shocked and horrified to see what we were looking out onto. we couldn't use the balcony as we were right opposite residential property that was run down. we couldn't even leave our curtains open as we would be seen from the apartment across from us so plainly.This ment leaving the curtains closed all the time.Iv added pictures. Disgraceful not anyway near a 4star
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Can Pastilla within a 5-minute walk of Cala Estancia, Nautic Hotel & Spa is within a 15-minute stroll of Palma Aquarium. This 140-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's near the airport and also close to Hospital Sant Joan de Déu Palma de Mallorca and El Arenal Beach.
Free buffet breakfast is served each morning from 7:30 AM to 10 AM. Enjoy a bite to eat at alounge, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/café.
All of Nautic Hotel & Spa's 140 air-conditioned rooms provide minibars, phones, and desks. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.
At Nautic Hotel & Spa, guests enjoy a full-service spa, an outdoor pool, and a health club. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 448 reviews