JS Horitzo

We decided to stay at JS Horitzó, as we liked the location. We are not fussy so we did not expect a lot, but here some of our observations. - It is great for 3*** hotel, especially when it comes to the location - the room is small, but had all we needed, the bad thing was the smell from the bathroom and the tap water was really bad - the staff were very nice – specially the room service and the restaurant staff. - it was easy to park nearby - we stayed in room 401, we had balcony facing the sea on the top floor, it was lovely to sleep with the window fully open and listen to the waves :) - we booked half-board and - as vegetarians - we knew it might be tricky, but there was still loads of choice and the restaurant staff was lovely and helpful! The coffee however is very very bad!!!! I told 2 different staff members, but it was not fixed. Honestly, this is the worst coffee and it is probably not difficult to improve. - the wifi in our room did not work - what was a huge surprise - > we wanted to rent the towels for the swimming pool and we were told that they cost € 2 a towel/day -> non-refundable. We still think it must have been a mistake, because, for the price of renting a towel for 3-4 days, we could buy a new one! The reception staff was determined that we need to pay €2 a day + €1 deposit, so we politely thanked them. Generally, you get what you pay for and as I mentioned previously - for that price, for 3 star it is ok.

Never thought our stay in JS Horitzo would be this amazing. After checking in for 8 days at the sister hotels reception, a lady handed me a key for our room 501. I have never imagined to get the best room woth the best view and balcony. We had a separate bedroom, kitchen with all utensils, bathroom and an amazing balcony. Our housekeeper Danielle, did a great job making sure our room was always clean. Thank you! :)

Stayed at this hotel only for one night at reception the lady was just changing shift and was fairly abrupt when we asked for the pool she slammed the card on the desk and said 2 streets down behind the hotel when we went there could not believe it was shared by 3 js hotels so could not get a sun bed. We have stayed at 2 js hotels one in canpastilla the other in alcudia which were very nice so it was disappointing that js has put its branding on this run down building great location but needs refurbishing.

We stayed in this hotel a few weeks ago for a week. I found it was very good value for money, the view from the balcony was to die for. We took our meals in the sister hotel opposite and I have to say the breakfast was very good and there was always something appetising to eat at night. The hotel staff were very attentive and friendly, especially in the restaurant. The rooms were adequate and spotlessly clean. I found the towels and toiletries were replenished and the overall hygiene was faultless. Nearby there are plenty of bars and restaurants. We used the Red Lion pub which was a great night out, with friendly owner and staff and smashing music! We had a great time and I would happily recommend the Hotel J.S. Horitzo

We stayed at the Hotel Horitzo for 7 nights in May 2017 & were very pleased with our accommodation. PLUS points- Fantastic location, right on the beach, if you have a sea view room as we did you wake & go to sleep with the sound of the sea! Very clean room & all areas of the hotel & its sister hotel (Js C'an Picafort) where we had breakfast. Polite & helpful staff, particularly Francesco & his team in the restaurant, very attentive. Nearby private pool, with free sun beds/ parasols/loos which was relaxing & quiet if you wanted to be away from the beach.The pool & pool area was very clean too. Lots of good restaurants within a few minutes walk from the hotel, with anything from all-day breakfast, local food, wonderful icecreams, tapas, paellas, steak, sandwiches & snacks. Our favourite was San Remo (the best paella & mussels & wicked icecreams & cocktails) Lots of shops, mostly for tourists, but a few nice clothes shops, local ceramics, jewellery & leather goods. MINUS points- Not much to do for (older) children other than the beach & little train that travels around (45 min trip) If you have a room at the front of the hotel (as we did) you can hear the music from the hotel bar & restaurant below, but it didn't keep us awake. Breakfast is not very varied.

We stayed in JS Horitzo for eight nights during our first visit in the island. The hotel is quite central and very close to shops and bars. From our room we had a clear sea view, as we requested during our booking. Although, the room was above a night club so it was a little bit too noisy but we still managed to get a good rest. The room itself was quite spacious with a nice size bathroom. Unfortunately the housekeeping did not meet the standard for a three star hotel. We had to ask few times to get fresh towels and they never refill shower gel and shampoo. In addition the room had a safe.We thought it was a good idea to use it until we were told at the reception we had to pay £21 to rent it for all week! We are well used travellers and we have never come across something so absurd. Finally, we completely fall in love for the island but we won't stay in this hotel again.

View from room was great with the terrace. Room itself is very small and a bit ran down. We were on half board, breakfast good, except the horrible coffee. Wasn't happy with the dinner: more about quantity than quality. U need to by drinks for dinner, water is not offered. No fridge in the room which we missed. Was a cool holiday but wouldn't return.

Absolutely worthed its money. We had sea view from our balcony and we were falling asleep with the sound of the waves every night, which was ideal for summer holidays. It was clean and the staff polite and helpful. The rooms are too small ,though, and it definitely needs renovation.

In one word, I would call this hotel a NIGHTMARE. The furniture was rotten, bath was rusty, all the details were more like in some hostel in central Russia, than a Mallorca's hotel almost on the beach. We arrived at 1am after a long journey, so wanted to sleep and relax (and we also had our 3yrs old daughter with us). The room was stale, so it took us one day to change the air. Also we had luck, that the week was pretty windy weather, as the air condition was almost not working. There is a closet in the room, but we loathed to put anything into, because of the "old-house" smell again. The room also had a TV... Well it was like 20" TV, so we didn't even switch it on. The door from room to balcony were so difficult to open, that my wife had to ask me every time, she wanted to go to balcony. We ask the reception to change the room, they were kind and offered me the same room on the third floor (we stood on the first floor), but the offered one was same as ours. They gave us also a cot. I asked the reception to remove it from the room, it was looked very dirty, photos included. What concerns the food (breakfast nad dinner) - if you want to stay alive, try not to eat in the basement of JS CAN PICAFORT. The food seems to be artificial there, made by some crazy chemistry maniac. Go to the cafeteria on the first floor (where the reception is located). The food is much better there, but still nothing, what you would like to eat in 3* hotel. Fruit juices are articifial as f*... Oh and they will offer you €3 cola or beer for dinner. In the shop next door, it costs €1,50. Also I would like to point out cleanliness of glassess on the tables. All the glass were grotty, probably form the dishwasher, but it looked very unprofessional. Cutlery was probably older than me, see photos. Only reason I didn't rate just one star is, that the hotel staff was kind and friendly, even the room-keepers. All the staff speaks spanish, english and german. If you would sleep in a tent on the beach, you will have the same comfort, but save pretty much money. Wifi connection probably depends on moon-phases, otherwise I dont understand, how there can be such weak and unstable wifi connection in 3* hotel, in 2016! And, there is not even a small minibar/fridge in the room, so be aware of that, mainly for summer season. And if you would like to use a safe, the fee is €21 for one week, so you will almost buy it!