Iberostar Playa De Muro4.0 out of 5.0
Recent guest reviews
We (2 adults and 2 children: 4 and 1.5 years old) just returned from a wonderful stay at Iberostar Playa de Muro. This was our 7th stay on Mallorca, every time on the same coast. We stayed at 5 different hotels over the years. This was definitely our favorite. The hotel is newly refurbished, which was mainly why we decided to try it. We like new and modern interiors and the hotel did not disappoint. We prefer to spend our days at the beach, which is simply stunning here. However, with kids, we do visit the pool a couple of times a day, as our 4 year old boy also likes it. The hotel has a nice water playground which he liked a lot, as well as a kids’ pool. It’s nicely integrated into the main pool. There are swim aids available to borrow free of charge. We did not leave our children at the MiniClub, but the staff dressed in silly outfits greeting our kids for meals still gave them smiles every day. Overall the staff at the hotel does a very good job of making everyone feel welcome. I would like to extend a special thanks to Radka, from Guest Services. She chatted up us every day and that made us feel like we weren’t just anonymous guests in a large hotel. We had booked half board and the food was very good and varied. We also ate lunch most days. The selection was much smaller than at dinner, but also food was tasty. The outdoor restaurant where lunch was served had a beautiful view of the sea, which also made everything taste better. On comment I have is the time of dinner. When we arrived it started at 19:00, which was a bit late for our younger child. Later during the course of our stay the hotel changed it to 18:30, which was much better for us. The only gripe I have is that we had to book a family room. The junior suites are the same size, but have more balcony windows to enjoy the stunning sea view. Unfortunately, they are not available for 2 adults and 2 children. Overall I think the combination of very friendly staff, good food, newly refurbished hotel interiors and grounds as well as a stunning beach is a killer combination. I highly recommend this hotel to anyone with kids.
Iberostar Playa de Muro is really fantastic family hotel. We had comftable room, magic beach and very good entertainment. The location of this hotel is the best. I and my family would like to come back.
We left in Mallorca with not so many expectations because not so many hotels are refurbish. But I found an unbelivable location, easy on the Waze location to find comming with my rented car. The front desk huge and shine, with a lot of personal very politefull, a special remark for Patricia, super profy, which help use to get an excelent room oriented to the pool and see view. The room was All the time as the first time, clean, special thanks for Ana. The quality of the pool remarcable clean and a teem of animation lead by Ionel which create a restfull holiday for us because they offer for our son , 13 years old, a fool scheduele which occupied him most of the day. And this happed daily. He așkenazi us to wake him up to not loose something from Antonio activity. Special remarks for the Head Chef from Galicia which create daily an variety of food. Special mention for Spaniesh Paella. The quality of the beach, pool bars, and even the food truck ( special attraction for small and adults) execelent. For sure it's an location which I warm recomand and I would like to come back. Good job guys. Keep it high!
We have just returned from our 6th visit to this hotel and what a fantastic holiday we had. The hotel has undergone a major refurbishment and looks so different from the outside, it is now a lovely white and pale blue contemporary building. Rooms - all of the rooms have been altered and are lovely and bright. If I had to be really critical, there could be more cupboard space ( not quite enough space for a family of 3 in one room) and a few coat hooks to hang towels etc. Pool - this has also undergone a refit and looks very upmarket. The use of the top pool for kids club games and aquafit is a good move as it keeps the main pool area free for everyone else to use. Restaurants - there are 2 restaurants which offer a huge choice of food. We were half board but found this more than adequate. Each night there was a different theme offered and on entering the restaurants, you were offered a complimentary drink and again this altered each night. The waiting staff were always on hand to assist you and always greeted you with a smile. Special thanks to Andrea, who always greeted us with a smile and also helped my son with his Spanish pronunciation and with words he did not know. Reception - as always we were welcomed by Alex as if we were part of the family. The other staff always greeted us with a smile and were always ready to help where required. Bars - Another change this year was a bar and outside area which had been built up by the beach restuarant. This looked lovely as fairy lights had been put all around the trees and they drew you to that area.Again, the staff were always helpful and accomodating. Entertainment team - the team are a wonderful selection of friendly, outgoing people. They all speak a variety of languages - one of them can speak 6 different languages fluently ☺. They look after children from the age of 4 to 15 and are always keeping the children busy, even during the shows in the evening. There are also members of a fitness team, who are also busy throughout the day with a variety of sessions for adults who would like to still take exercise whilst away, aqua-aerobics, zumba, yoga and pilates to name a few. Shows - there are a variety of shows on offer each night, these can be from outside companies/people or the hotel entertainment team. All of them are fun and worth seeing. New this year is daytime entertainment around the poolside. We have been treated to a juggler/high wire act, a rock/dance band, foam party, inflateables with water slides. An added bonus is the waitresses who come around the poolside/sunloungers on a daily basis with treats for everyone, these could be a slushpuppy, pieces of fruit, ice lollies, drinks, ice creams... you never know when or what is going to be given out! If you are considering this hotel, give it a try... we did 6 years ago and we truly cannot find anywhere else that can match it. A good hotel, happy staff, good food and right on the beach... cant go wrong really!!! Thank you once again Iberostar Playa de Muro staff for a wonderful holiday
Fantastic family hotel and stay during August 2017. We were greeted with happy, friendly staff -Antonia + Neus. Plenty of entertainment for the kids. Recently, completely upgraded, really clean rooms with excellent a/c and friendly staff. Right on the beach and opposite local restaurants and supermarkets. We loved it and the kids had an amazing time. Best family hotel in the north of the island. ⭐️⭐️⭐️⭐️⭐️
Second time in a row this summer, very nice atmosphere, baby friendly, very good cuisine and sympathetic and friendly stuff ,great animation team for the kids. Nice sandy beach - quite expensive sun loungers and parasols rental (not managed by the hotel). Special thanks for Magdalena (info center) and Radka (Guest Service).
For our summer holidays we always try somewhere new and different where we haven't been before. Logically we end up with mixed reviews and opinions. More often than not when the results are negative we always say "next year lets go back to the Iberostar Playa de Muro since after already been there five times we know we will be happy" We have now returned from passing a wonderful relaxing week at what without a doubt has become our favourite holiday resort. I strongly recommend the Hotel Playa de Muro to anyone with or without children who want to have a relaxing holiday in a great hotel with amazing food - friendly staff and a magnificent beach and a stretch of Mediterranean sea that you never want to come out of. The hotel itself has just undergone some major reforms and this is the first time I have seen what has been done. The problem I have is that I was so much in love with the old Playa de Muro I know it will take me a couple of visits to get used to the new one. To sum up why do we need to travel 9 hours or more by plane to find something which is even better just a one and a half flight away. Thank you Play de Muro for making everything so perfect for us (once again)
After staying her in July, we promised to get back within shortly........ so we did. We brought another member of the family and got back here in August. This time we booked a family room as we were three adults. We got a big "two rooms apartment" with a wonderful seaview in childrens pool area. A great balcony! Food, entertainment, housekeeping, service, staff, you name it, held the same top standard as last time. This will for sure be "our" hotel every time we visit Mallorca! See you soon again!!!
We stayed in this hotel for 5 nights (couple and a baby), we were very satisfied and we found all what we were looking for. The rooms are a bit small but correct. We asked for a baby bed and we had one. We were on an all inclusive option, so we hand access to many restaurants and almost all day long, the drinks are also included. The buffet is huge and delicious, you get to eat a lot of fish and see food... staff are nice in general (for the exception of some of them). Even with actives and fun around the pools you don't get to hear noise of you are inside the room or at the restaurant. However, the reception is bit poor and there is no concierge to help you carry luggage ... but overall I recommande this hotel to couples with babies and children. Thank you
Hi guys, We're on our last day of our first family holiday and while I freaked out for ages about what if be able to feed my allergy kid (2 yr & wheat, dairy, soya & egg free) I needn't had worried one bit! We are staying at the Iberostar Playa de Muro in Mallorca. The staff have been nothing but kind & beautifully helpful. On the second night Radka insisted on us asking her anything so I raised the possibility of some help with the huge buffet. She 1st of all asked why had I waited to ask 😃 then introduced us to Fernando the chef who would also insist we ask anything. He was full of ideas and offers, he suggested that he make a new separate sorbet rather than risk contamination (knows what he's doing with allergies🖒), we had gorgeous safe pancakes every morning as well as many other things for our boy. The whole time we have felt looked after and safe. All the little spa type supermarkets have alpro milks but I found an oat milk with no gellan gum in at the bigger one (€5 cab or walk from Alcudia Then cab back from there (I did try to make it walking stupidly, defeated after half an hour walking in the heat!☀)) I did ask the hotel for milk but they did have some milks as Fernando used it for the pancakes. There were too many staff members to name but all were superb. Right on the beach and they also have access to discounted activities like jet skiing etc. They even moved us rooms when we needed more space then called us the next day to say they could now get us an even better one if we wanted. 🥇 Clean. Entertainment at every turn, peace at any turn you want, most importantly the kids were so happy. Water play area for very little ones & very little at heart! Big splash pool for playing...parents couldn't resist either. Also simpler pools. I have probably missed loads. Ooh the spa too if you fancy. Fruit sellers on the beach are a god send with huge watermelon quarters at €3. Anyway we will be booking again as soon as we can. Happy travelling people. Our boys are 2&7.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 161 reviews