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Hotel Amic Horizonte

3.0 out of 5.0

Recent guest reviews

I wound up in this hotel because everything else in Palma was fully booked. Now I know why this hotel still had vacancies: it is absolutely horrible. The standard rooms are not fit for even being considered Youth Hostels... skimpy beds and skimpier linen, towels in the bathroom are thin and grayish... Food is deplorable (I had no choice but to eat at the hotel a couple of nights). Staff: not friendly, not helpful. Rates: 120€ for standard room (cell-like, no fridge, no view, bare bathroom). Total rip-off. General recommendation: avoid this Hotel at all costs!!!!

It’s our first experience in Mallorca and it was really horrible because of many things and one of them this hotel. Firstly, in our room didn’t work heater and night time was really cold.... Secondly, we waked up because every time some persons shouting morning time near our room and outside(hotel occupiers). About breakfasts, really not so bad, but wasn’t hot also, just little warm. Last 2 days was horrible, we didn’t have hot water at all. We was swimming in the sea day time and when we came back to our number we didn’t had hot water!!!!! We washed in cold water... When I asked on reception when will be hot water , hotel worker told me that after 15-20 minutes. When we came back after 3 hours we still hadn’t hot water. After this I called to reception and guy told me that sorry about this and offer to check out 4 hours later (in 3.00pm than 11.00am) and that tomorrow definitely we’ll get water. Next morning we still hadn’t hot water and when I spoke with guy from reception who spoke with me half English half Spanish languages and he told that in some numbers they still don’t have hot water and cancel our late check out also......... Result: we fly to home without shower even... When I told to reception guy in check out process about this , he told us just “sorry”.... And that’s it, not refunded some amount, nothing, why I should pay and fly dirty to home country?????? That’s why I DONT RECOMMEND THIS HOTEL AT ALL TO LIVE IN PALMA. Bad location, bad personal, bad attitude to occupiers, average breakfast.

We had a room on the 3rd floor with a balcony overlooking the harbour. The room was spacious and the bathroom had a bath (always a plus in my view). The beds were comfortable and the room was clean and tidy. The location was quite quiet and there were good transport links into Palma. The staff were very helpful and the food, at Breakfast and dinner, was excellent with a nice variety of local dishes differing each evening. You could hire bikes at the hotel for not much. We preferred to use the public transport which was cheap and frequent.

Hotel room was fine. Breakfast was good.Location for the centre of Palma by bus and walking to the Harbour was fine. 24 hour reception. Chosen for both price and location both of which were good.Why 200 characters?

I went to Palma de Mallorca to meet up with some old friends and booked Amic Horizonte Hotel. Be prepared for a lot of walking up and down hills but it is worth it the view from the balcony was fantastic. The rooms do need updating but I would stay there again as the staff are great and can’t do enough for you. The food I found was good and I booked breakfast only and then if I wanted I could pay for dinner, which was fifteen euros. The drinks , such as the beer is only two euros. If you want luxury this hotel is not for you but if you want a nice relaxed atmosphere with good customer service this is it. Taxi to Palma central is on average about 7.80euros.also bus over the other side of the road into Palma by the Cathedral five euros.

If you’re looking for a room with a view, Horizonte is probably the best-located hotel (in that part of town). The view is amazing and with undisturbed outlook over the harbor and horizon - even from the room (stayed in a superior room). The pool area is also super nice and the service is friendly and helpful. On the downside, the hotel is really, really old and desperately needs fixing inside and outside.. The breakfast is okay, but don’t expect any nice surprises - and if you’re looking for good coffee, go to the small cafè just opposite of the hotel entrance.

This is a reasonable hotel but be prepared to do a lot of walking up and down hills. It is quite a distance from the historic centre of Palma although quite a pleasant walk along the sea front. There is also a good bus service.

Firstly I would like to give a BIG THANKYOU to the staff of the hotels restaurant, my wife accidently spilled a glass of wine during our evening mean and the restaurant staff especially the lady who was also serving drinks couldn't have done more to help us, moved us to a new table, cleaned up the mess and even replaced our drink free of charge, all done with a smile and without fuss, again many thanks. As for the hotel, we stayed one night before a cruise and three nights after and can honestly say we loved every minute of our stay. Had contact with a number of different staff members who where all friendly and professional. Room, had a superior room with sea view and Jacuzzi bath, fridge and so on which was clean comfortable and had views you would never get tired of. Breakfast and the evening meal could be a bit of a mismatch and probably geared more towards Spanish guests so may not suit some but its our kind of food so we enjoyed every meal. The hotel is a few miles from the centre of Palma but that isn't a problem as the number 46 bus can be got just outside the hotel and takes you to the centre for one euro fifty per person. Hotel seems to going through a bit of a refurbishment so there's the odd half painted wall and so on but this didn't effect our stay. To sum up, I would gladly recommend this hotel and will definitely be having another stay in it next year just longer than four days as that wasn't enough time.

I didn't exactly get what I expected. Way too expensive for simple double room, where by the water in the shower wasn't flowing away. After a minute shower you'd be standing in a pool of water ! The air conditioning wasn't functioning well even after complaining several times. My 11 years old daughter had to pay the same amount as an adult because it was just me (her mum) and her ! All the same, it's my fault, it was just a spontaneous trip, I could have taken my time to search for a better hotel with better rates or the rates should be worth it!

As always, the pictures on the net is from the finest rooms, and the buffet is setup for foto. My reservation was a single room, street view. When i entered the room, i was met by a strong odor of cleaning perfume, which most likely was meant to cover the bad smell from the bathroom. The bed was really bad, and generally the room was quite worn down, as was the rest of the hotel. However, the staff was very friendly, and especially the bike shop at the hotel was top notch, If you plan to og biking the hotel is located well, 10 min and you are out in the open land.

Calle Vista Alegre, 1 Palma de Mallorca Mallorca

Hotel highlights

  • Close to Bellver Castle
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Hotel Amic Horizonte places you within a 10-minute stroll of popular attractions such as Mallorca Casino and Porto Pi Centro Comercial. This 199-room hotel has conveniences like a restaurant, an outdoor pool, and a conference center. Centrally located in Palma de Mallorca, the hotel is also a short walk from Port of Palma de Mallorca and Gomila Square.


This hotel is home to a buffet restaurant and a bar/lounge. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


All 199 individually furnished rooms feature phones and desks. For entertainment, guests can expect to find satellite TV. Rooms also include free toiletries.

Property features

Guests of Hotel Amic Horizonte have access to an outdoor pool, a children's pool, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this family-friendly hotel include a conference center, a business center, and coffee/tea in a common area.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Superior Double Room

Full 1 | Sleeps 2

Superior Double Room Single Use

Full 1 | Twin 2 | Sleeps 1

Standard Triple Room

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 936 reviews