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FERGUS Tobago

3.0 out of 5.0

Recent guest reviews

Had stayed at a Fergus Hotel in Mallorca before, so took reviews with a pinch of salt, big mistake. Hotel location good, pool small , only one bar, wifi only available in reception area and signal very poor. Our room on third floor was extremely shabby, damp patches on wall, various badly patched cracks, mattresses like a ploughed field , all lumpy. Sheets and towels regularly changed but room not cleaned. The bathroom was very old, toilet cistern had a chunk missing, no grab rails in bath, shower head kept flying out of holder if water pressure was more than a trickle, toilet seat broken. Towels were so thin didnt dry you properly. No information sheet re tv or telephone. Food was very poor quality, cheap cuts of meat and fish.Meat would appear as main course one day , mixed with rice on day two then in a soup day three. No show cooking, all food which should have been hot was almost cold. Very poor selections for lunch and dinner, breakfast was probably the better of the three. We were so upset we paid to fly home early from our two week holiday.

Went there last week got to the room we booked a quadruple as there was 4 of us and my partner was on walking sticks we got to the room it was small and all beds were put together my partner only had a slight bit of room to get to her bed by the balcony door which was a struggle for her when we asked for bigger room they said it's the only size room they have.they do nothing for disabled people.the entertainment was crap bingo nearly every night or a singer in Spanish they don't do anything for English guest.the snacks we're crap only for a couple of hours a small bap cheese and ham.the best part was all staff were brilliant drinks were plenty they need to update things we will never go there again

Just got back from 2wk stay at this hotel and what can i say about it:- Good points location good beach across the road magaluf round corner. View from room 8th floor stunning but never got the sun. Room cleaned and clean towels daily. Bad points:- food repetitive and cold most of the time. Drinks machine turned on and off. Decor very dated needs complete refurb. Pool small for size of hotel and never once did i see it cleaned and the chemicals used to kill bacteria. Glass screens on balcony see thru and broken glass in areas little fingers nasty accident waiting to happen. No entertainment for kids so they run riot in the hotel. Basically not got alot going for it big hotel tiny pool dinners very sparse kids pool got a bigger paddling pool at home had leafs in the whole of time there. Needs updating drastically outside and in. Would I go back NO

There is absolutely nothing here for kids to do! I would defo not take my kids here again apart from the beach and the usual shops which sell all the same things there was nothing for them! No entertainment of a night. Hotel full of rude guests French guests mainly chips pasta for food everything full of grease. They switch the drinks machines off all the time in the dining area at dinner times and you have to wait for them to switch it back on. Don't know why pointless really. Only good thing is lovely beach across the road. Wouldn't come here again. Hotel suits hens and stags wanting to go drinking in magaluf. Pools freezing and also not good for children who can't swim kids pool is tiny.. cleaner came in everyday fresh towels left and bins emptied that's the only reason for the 2 stars. Rubbish for the money we paid!!!

I could say so much bad things about this hotel! I stayed with my boyfriend,best friend,brother and mum for week in the Easter holidays and the hotel in itself brought a downer on my holiday aswell as for my whole family! So I was sharing a room with my friend and boyfriend and as soon as we got in the room loads was wrong . A broken shower head, not enough towels, not enough cups, the air conditioning was a heater (and yes is was on cool and the lowest temperature) to hire the safe it's a lot of money €21 also with a €15 deposit so because of that we only got one instead! ( for my mums rooms) Every time they cleaned the room they only made the beds, never took the rubbish or cleaned under the beds which were full of dirt and dust, never changed the dirty used cups too, also found toy dolly shoes under the bed which shows they hardly clean. And single beds pushed together that are on wheels and move isn't nice at all! There's only two lifts with 11 floors in total which only holds 8 people at a time! More than half the holiday I was walking up and down everyday! Luckily I was only on the 3rd floor I feel sorry for the people higher up! The coffee machines need a good fix EVERY SINGLE DAY!!!! I wanted a white coffee or a cappuccino and I would press it and get a hot chocolate every single time!!! Thank god for costa up the road! Also they have marble stone stairs which are slippery on there own! We caught a cleaner mopping the floors with NO wet floor sign! Two girls nearly fell down the stairs and on the second day into the holiday my friend actually fell down the stairs and she has a massive bruise on her hand,bum cheek and also a sore elbow and we told the staff and all they said was IT ISN'T OUR FAULT! There was NO cameras! NO grips on any of the stairs! It's a health hazard!!! The whole hotel is! DO NOT GO HERE!!! ONE STAR IS TOO MUCH FOR THIS HOTEL!!! I've attached photos on my friends bruises from the fall!!!

the staff were brilliant:) from checking in to bar and catering staff not forgetting cleaning staff. rooms are clean roomy though dated but that is not important to me . location is close to beach and night life. there was plenty of tasty food at every meal could not fault it at all . plenty of area around the pool for everyone to relax. i would definitely go back . thank you everyone at fergus tobago !!!

Fergus tobago but expectations maybe too high, previous Intertur Hawai hotel guests for past 3 years, so our expectations of tabago were probably too high given hotel straight across the street from one another. We are still on holiday and to be fair staff are fabulous but hotel asthetics very poor and food ok but food options poor and repetitive but tastes RELATIVELY Good. Location fabulous but unfortunately attracts all the hen parties and can be loud although doesn't bother me to be fair. All in all depends on what you pay but due to appearance (really dated and in need of refurbishment plus food improvements, mainly minimum choices) it's pretty tired and not that great but ok. Would I visit again, maybe but certainly doesn't come close to Intur Hawai Hotel but would be if food choices improves and refurbished. STAFF GREAT, ESPECIALLY YOUNG OUTGOING BAR MAN * YOU KNOW WHO YOU ARE , REAL CREDIT TO HOTEL AND HOSPITALITY INDUSTRY.

Stayed for a four night Easter break, wish I had stayed at home. Never a 3 star 2 star at very best, room décor was woodchip paper, toilet seat split, walls as thin as paper, allocated next door to guests who thought it funny to disturb other guests until 04:00 in the morning, pool dirty, food terrible, room not cleaned properly, if you're looking for a doss house while clubbing this is the place for you, otherwise don't touch this hotel with the proverbial barge pole.

Excellent services from the staff, friendly and helpful. We was offered a quadruple room for 4 people on arrival there was 4 single beds pushed together couldn’t move around. The walls was very thin could hear everything next door said felt like you had to be very quiet all the time. Rooms could of been bigger or two rooms for 4 people and the price for the room we paid was t the quality we got!! Would still recommend holiday.

4 day all inclusive break, great value for money, excellent variety of food and drinks, served by friendly staff, rooms are clean maybe a little dated, some of the stair wells and corridors could do with a freshen up, overall had a great break .

c/ Martin Ros Garcia,1 Calvia Mallorca

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Free children's club
  • Concierge services

FERGUS Tobago is a short stroll from Katmandu Park and Palma Nova Beach. This 274-room, 3-star hotel has a restaurant and a bar/lounge, along with a free children's club. On the waterfront, the hotel is also close to Golf Fantasia and Pirates Adventure Show.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

The 274 rooms are air-conditioned and have balconies and desks. Guests can expect to find TVs with satellite channels. Free toiletries are also available.


Property features

Guests of FERGUS Tobago enjoy a children's pool, free WiFi in public areas, and a meeting room. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a free kid's club, a seasonal outdoor pool, and an arcade/game room.

Reviews from Trip Advisor

Trip Advisor aggregated rating

50.0% of guests recommend this hotel

Total of 1151 reviews