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Hotel Casa Serena

2.0 star property

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Photo gallery for Hotel Casa Serena

Exterior
Rooftop terrace
Design Single Room | In-room safe, desk, soundproofing, free WiFi
Interior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Via Gardesana, 180, Malcesine, VR, 37018
  • Place, Val di Sogno Beach
    â€Ș13 min walk‬
  • Place, Castello Scaligeri
    â€Ș4 min drive‬
  • Place, Malcesine-Monte Baldo Cableway
    â€Ș4 min drive‬
  • Airport, Verona (VRN-Valerio Catullo)
    â€Ș98 min drive‬

Room options

View all photos for Design Double Room, Lake View

Design Double Room, Lake View | In-room safe, desk, soundproofing, free WiFi

Design Double Room, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room, Mountain View

Design Double Room, Mountain View | In-room safe, desk, soundproofing, free WiFi

Design Double Room, Mountain View

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Single Room

Design Single Room | In-room safe, desk, soundproofing, free WiFi

Design Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Malcesine

Hotel Casa Serena places you within a short walk of Val di Sogno Beach and within a mile (2 km) of Malcesine-Monte Baldo Cableway. This 20-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Val di Sogno Beach - 13 min walk - 0.7 miles
  • Palazzo dei Capitani - 17 min walk - 1.0 mile
  • Posterna - 19 min walk - 1.0 mile
  • Castello Scaligeri - 4 min drive - 1.3 miles
  • Malcesine-Monte Baldo Cableway - 4 min drive - 1.6 miles

Getting around

  • Serravalle Station - 34 min drive
  • Valerio Catullo Airport (VRN) - 84 min drive

Restaurants

  • â€ȘAlpino Hotel - ‬15 min walk
  • â€ȘBar Gelateria Firenze - ‬17 min walk
  • â€ȘPizzeria Capri - ‬13 min walk
  • â€ȘBar Oasi - ‬9 min walk
  • â€ȘFeudo caffĂš - ‬16 min walk

About this property

Hotel Casa Serena

At Hotel Casa Serena, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can assist with concierge services and securing valuables. Additional amenities include a seasonal outdoor pool, a terrace, and a garden.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bidets. Safes and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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9.4 out of 10, Exceptional, 199 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Rowing/canoeing

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Casa Serena Hotel Malcesine
Casa Serena Malcesine
Hotel Casa Serena Malcesine
Hotel Casa Serena Hotel
Hotel Casa Serena Malcesine
Hotel Casa Serena Hotel Malcesine

Frequently asked questions

What's there to do around Hotel Casa Serena?

This hotel is located in Malcesine, a short 20-minute walk from Castello Scaligeri and also 15 minutes on foot from Palazzo dei Capitani. You'll also find Posterna and Val di Sogno Beach less than a mile away.

Will I be able to park at Hotel Casa Serena?

Yes, uncovered self parking is offered for free at the hotel. Bicycle parking is also available for guests. You'll find a max of 1 space per unit.

Does Hotel Casa Serena include a casino at the property?

No, Hotel Casa Serena doesn't have a casino.

Is there an indoor pool at Hotel Casa Serena?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from May until October.

What will couples enjoy most about a stay at Hotel Casa Serena?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a lake view and free WiFi.

Does Hotel Casa Serena have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Casa Serena have a restaurant with a breakfast menu?

Yes, Hotel Casa Serena serves free buffet breakfast each morning from its snack bar.

Does Hotel Casa Serena allow pets to stay free of charge?

No, pets aren't allowed at Hotel Casa Serena.

Does Hotel Casa Serena have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Casa Serena?

The closest major airport to Hotel Casa Serena is Valerio Catullo Airport (VRN), which is about 24.8 mi away.

Can I book a room with a balcony at Hotel Casa Serena?

No, there aren't any guestrooms at Hotel Casa Serena that offer a balcony.

Hotel Casa Serena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t believe this hotel is rated a 2 star, it’s fabulous and only a short stroll away from Malcesine centre. Despite it being next to the main road we didn’t find it too noisy especially at night. Rooms are spacious and clean, the bonus is the swimming pool. We highly recommend it and hope to return next year.
Stayed 7 nights in Aug 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous little hotel, loved our stay. Perfectly positioned. Cannot fault. Highly recommend! Yep
Stayed 3 nights in Jun 2022

8/10 Good

GlobalTraveller, Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb value stay

Perfect hosts for a pleasant stay near Malcesine centre. Right from the booking the hosts arranged an airport transfer for us. They were welcoming, friendly and always willing to help. The hotel was in a good place if you don't mind a bit of traffic noise, it's situated on the main road into Malcesine but we were never woken by late night road noise. Only a 15min pleasant lakeside stroll into the town centre.. Breakfast was substantial with a good variety of very tasty cold food on offer. There is a bar which offers food should you wish. Pool looked nice and clean though we did not use it. The whole plot was well kept, clean and superbly presented in and out. The rooms were comfortable. A perfect weekend getaway for us and will certainly consider returning to this hotel!
Stayed 4 nights in Sep 2018

10/10 Excellent

Brenda, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotlessly clean and very friendly staff

Casa Serena is a beautifully clean hotel. Even though it is only a 2 star hotel it deserves a lot more. It was very comfortable, had the most beautiful views both at the front and rear of the hotel and it had a private sunbathing terrace on the roof which was breathtaking. The staff were very friendly and most helpful. it is only a fifteen minute walk into town or the bus is a minute away if you're feeling lazy! Very highly recommended.

10/10 Excellent

Knut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Her vil du trives!

Et trivelig lite hotell familiedrevet med et personale som gjorde alt for at gjestene skal trives. Gangavstand til gamlebyen og via strandpromenaden som har koselige kafeer og restauranter. Og muligheter for Ă„ bade og sole seg. Anbefales!
Stayed 5 nights in Sep 2025

10/10 Excellent

Anni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel

Dejligt hotel. Ligger godt med gÄafstand til byen. Godt poolomrÄde lille pool men dejlig. Dejlig med en bar sÄ der er mulighed for at kÞbe lidt drikke vare. Vi nÞd vores ophold der.
Stayed 4 nights in Jul 2025

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JĂ€ttefint, nyrustat hotell. Mycket trevlig personal.
Stayed 2 nights in May 2025

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2024

2/10 Terrible

Ari

Disliked: Staff & service, room comfort

Huono palvelu

Siisti hotelli, mutta sijainti vilkkaan tien vieressÀ. Hotellin henkilökunta ei ollut palvelualtis vaan nipotti joka asiasta. Mm leivÀnpaahtimen sÀÀdöt teipattu kiinni ja muutenkin huono tunnelma. Baarissa yli hinnat ja vain kÀteinen sopi. ErittÀin epÀmiellyttÀvÀ tunnelma henkilökunnan osalta. En suosittele tÀtÀ hotelli. Hinta/laatu huono.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christoph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir konnten problemlos noch eine Nacht lĂ€nger bleiben Sehr gutes FrĂŒhstĂŒck Sehr freundliches Personal. Wir können gar nicht verstehen, dass es nur zwei Sterne hat. Nach unserem Empfinden wĂ€re es ein 4 Sterne Hotel
Stayed 2 nights in May 2024

10/10 Excellent

Veronica

Stayed 4 nights in Sep 2023

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne, moderne und gepflegte Unterkunft die fußlĂ€ufig vom Zentrum Malcesine ĂŒber eine schöne Stand Promenade zu erreichen ist. Das Hotel und die Zimmer sind sehr modern ausgestattet & wirklich sauber, der Pool ist groß und die LiegeflĂ€chen schön ausgelegt. FrĂŒhstĂŒck sehr lecker und fĂŒr ein 2 Sterne Hotel wirklich mehr als ausreichend. Zwischen durch kann man sich ebenfalls an der Bar Snacks & GetrĂ€nke zum Pool bestellen, wirklich super. Die Mitarbeiter & Inhaber des Hotels sind sehr nett, ich kann den Aufenthalt nur empfehlen. Wir kommen definitiv wieder!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles super!
Stayed 7 nights in Jul 2023

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BĂ€st i Malcesine

Ett helt fantastiskt hotell rent modernt hÀrlig pool lÀtt att parkera bilen superfrukost och en fantastisk service av hÀrlig personal
Stayed 3 nights in Jun 2023

10/10 Excellent

Sven

Liked: Cleanliness, amenities, property conditions & facilities
Sehr sauber und sehr gutes FrĂŒhstĂŒck. Unserer Meinung nach 3statt2 Sterne.
Stayed 5 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herbert

Insgesamt war der Aufenthalt sehr erfreulich, schade, dass das Hotel zu nahe an der Straße liegt.
Stayed 1 night in Oct 2021

10/10 Excellent

Baltin Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Ines

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr angenehmes, modernes und freundliches Hotel

Wir waren rundum zufrieden mit unserer Wahl! Das Haus bzw. Zimmer/BĂ€der sind sauber und modern, das FrĂŒhstĂŒck ließ keine WĂŒnsche offen, das Personal war sehr freundlich und hilfsbereit! Wir hatten ein Zimmer ohne Balkon zur Bergseite, was angenehm ruhig war. Zum Draußensein gab es aber einen schönen kleinen Garten oder den Poolbereich. FĂŒr den Rest des Tages werden kleine Speisen und GetrĂ€nke von der Bar angeboten, die man auch auf der Terrasse einnehmen kann. Bis zum Seeufer sind es 100m schmaler Weg bergab, fußlĂ€ufig sehr gut machbar. Parken kann man kostenfrei entweder direkt am Haus oder auf dem GrundstĂŒck dahinter. Wir haben uns sehr wohl gefĂŒhlt, gerne den sĂŒĂŸen Hausdackel Mozzi gestreichelt und auch etwas vom Olivenöl aus eigener Herstellung aus dem Urlaub mit nach Hause genommen! Insgesamt sehr schön und definitiv weiterzuempfehlen!
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super freundliches und hilfsbereites Personal, sehr leckeres FrĂŒhstĂŒcksbuffet mit guter Auswahl. Nette saubere Zimmer, gutes WLAN. Die Strandpromenade sowie die Altstadt von Malcesine sind gut zu Fuß zu erreichen.
Stayed 10 nights in Jul 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wieder rundum völlig zufrieden
Stayed 3 nights in Jul 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hier komme ich gerne wieder

Preis / LeistungsverhĂ€ltnis ist kaum zu toppen. Freundliche und Hilfsbereite Besitzer. Sehr sauberes und gepflegtes Hotel. Parkplatz befindet sich direkt am Hotel. Sollte es mal etwas voller sein, befindet sich auf einer Wiese hinter dem Hotel ein weiterer Parkplatz. Das FrĂŒhstĂŒcksbuffet lĂ€sst keine WĂŒnsche offen. Hier komme ich gerne wieder
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen schönen Urlaub, es ist alles wunderbar.Sehr moderne und saubere Zimmer, das FrĂŒhstĂŒcksbuffet ist reichlich und es ist alles da, was man so braucht.Fam. Zanella ist sehr freundlich und wir kommen sehr gerne wieder. Schöne GrĂŒĂŸe Fam.BrĂŒnner
Stayed 3 nights in Oct 2019