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Rotana Jabal Omar

Property class: 5 and above

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Photo gallery for Rotana Jabal Omar

A modern hotel room with a sectional sofa, a dining area, a view of the city, and a patterned rug.
A hotel room with two beds, a TV, a desk with a mirror, and a large window with a city view.
A modern hotel lobby with a central reception desk, multiple seating areas, and a decorative staircase.
Room
A modern hotel lobby with a central seating area, multiple tables, and a patterned carpet.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Jarham Northern 119, Jarham District, PO Box Number.24231, Makkah
  • Place, Souk Al-Khalil
    ‪1 min walk‬
  • Place, Great Mosque of Makkah
    ‪9 min walk‬
  • Place, The Clock Towers
    ‪11 min walk‬

Room options

View all photos for Room, 1 King Bed (Guest Room)

Room

Room, 1 King Bed (Guest Room)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Guest Room)

A hotel room with two beds, a TV, a desk with a mirror, and a large window with a city view.

Room, 2 Twin Beds (Guest Room)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, City View

A hotel room with a bed, a bedside table with a lamp, a window with curtains, and a decorative wall piece.

Executive Suite, City View

  • 840 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Partial Haram View )

A modern hotel room with a minimalist design, featuring a coffee station with a coffee machine, cups, and a tray, and a large mirror reflecting the room's interior.

Executive Suite (Partial Haram View )

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Haram View )

A modern hotel room with a minimalist design, featuring a coffee station with a coffee machine, cups, and a tray, and a large mirror reflecting the room's interior.

Room, 1 King Bed (Partial Haram View )

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (with Club Lounge Access)

A hotel room with a large bed, a sofa, a desk, and a TV.

Executive Room, 1 King Bed (with Club Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, a television, a desk with a lamp, a chair, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Royal Suite

A modern bathroom with a large mirror, two sinks, a shower area, and decorative wall patterns.

Royal Suite

  • Sleeps 8
  • 3 King Beds

View all photos for Room, 2 Twin Beds (Partial Haram View )

A hotel room with two beds, a TV, a lamp, a view of a mosque, and a decorative wall piece.

Room, 2 Twin Beds (Partial Haram View )

  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a TV, a desk with a mirror, and a large window with a city view.

Family Room

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Makkah

Located in Makkah City Center within a short walk of Great Mosque of Makkah, Rotana Jabal Omar is within a mile (2 km) of other popular sights such as Kaaba. This 5-star hotel has 655 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Souk Al-Khalil - 1 min walk - 0.0 miles
  • Great Mosque of Makkah - 9 min walk - 0.5 miles
  • King Fahad Gate - 9 min walk - 0.5 miles
  • The Clock Towers - 11 min walk - 0.6 miles
  • Kaaba - 13 min walk - 0.6 miles

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 74 min drive

Restaurants

  • ‪Zamzam Cafe | زمزم كافيه - ‬14 min walk
  • ‪RATIO Speciality Coffee - ‬14 min walk
  • ‪AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - ‬13 min walk
  • ‪SALT - ‬15 min walk
  • ‪Mado - ‬14 min walk

About this property

Rotana Jabal Omar

Guests of Rotana Jabal Omar have access to a 24-hour gym, in-room fitness, and free WiFi in public areas. Valet parking is offered for SAR 175 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and access to locker space. Other amenities at this luxury hotel include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
42-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and bidets. Minibars, espresso makers, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and in-room fitness.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

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A spacious lobby with a central staircase, multiple seating areas, and decorative plants.
Jumeirah Jabal Omar Makkah
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  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
9.4 out of 10, Exceptional, 763 reviews
$213 nightly
The price is $257
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (SAR 175 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SAR 110 for adults and SAR 55 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator (45 inch wide door)
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Elliptical machine
  • Free weights
  • Iron/ironing board
  • Phone
  • Safe
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 150 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately SAR 110 for adults and SAR 55 for children
  • Valet parking fee: SAR 175 per day (in/out privileges)
  • Rollaway bed fee: SAR 150 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
Property Registration Number 10011279

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • No alcohol is served or permitted at Rotana Jabal Omar.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

What can I see within easy reach of Rotana Jabal Omar?

This hotel is situated in Makkah City Center within a short 14-minute walk of Great Mosque of Makkah and also 19 minutes on foot from Kaaba. You'll also find King Fahad Gate and Souk Al-Khalil less than a mile away.

How much does it cost to stay at Rotana Jabal Omar?

As of Nov 12, 2026, prices found for a 1-night stay for 2 adults at Rotana Jabal Omar on Nov 14, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Rotana Jabal Omar feature a casino on the premises?

No, Rotana Jabal Omar doesn't have a casino.

Will I find an indoor pool at Rotana Jabal Omar?

No, there is no indoor pool at this hotel.

Does Rotana Jabal Omar have a restaurant with a breakfast menu?

Yes, Rotana Jabal Omar has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Will Rotana Jabal Omar allow pets to stay free of charge?

No, pets and service animals aren't allowed at Rotana Jabal Omar.

Rotana Jabal Omar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, venue for excellent price!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. At a walking distance from the haram. I booked dinner too - the variety of food is huge and quality of food is great. Staff at the hotel is friendly and respectful. They even upgraded our room when came to know that it was our first ever visit to Saudi Arabia and the first ever Umrah.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and attentive staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were supportive and happy to help The rooms were spacious and clean The reception staff are outstanding
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It’s New hotel and very nice room the staff was amazing and very friendly and helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had a great experience with the hotel staff and specially the front desk manager “Omar” was exceptionally delightful along with the other staff. I would definitely come back here again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exllent
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here that’s for sure!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Had a wonderful experience here. We had a slightly delayed check in but were met at reception by a lovely lady who offered us special coffee and dates while we waited. The issue was that they couldnt find our booking on hotels.com To make up for the delay they allowed us late check out on the day we left. Our room was clean and spacious. King size bedroom. The bathroom was clean. The toilet area was separate to the shower area. Only downside was that there wasnt much lighting in the toilet area. The breakfast was lovely with lots of variety. We really enjoyed the breakfast. All the staff members we met were polite and courteous and always offered a warm welcome with a smile. Reception seating area was huge. Location was very good. Only drawback was that we had to cross the road and walk over to a lift to go down to the ground floor to enter thr haram area. The lift tended to be quite busy. Apart from that the haram area led us straight to gate 79. So it was a good location once u got used to the route. I have so far stayed at The Hilton, the Marriott, Violet, swissotel and now Rotana. Before i would have said that the Marriott was the best one but the route to the haram from there when on foot was a bit challenging in th heat. For now i would say its swissotel primarily for its location and Rotana is the best so far for the customer service. I hope these guys keep it up though.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Stayed 1 night in Feb 2026