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Al Shahba Hotel Makkah

2.0 star property

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Photo gallery for Al Shahba Hotel Makkah

Front of property
Interior
Reception
Reception
Triple Room | Premium bedding, minibar, desk, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Umm Al Qura road, Al Hafair District, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪15 min walk‬
  • Place, The Clock Towers
    ‪19 min walk‬
  • Place, Kaaba
    ‪2 min drive‬

Room options

View all photos for Twin Room

Twin Room | Premium bedding, minibar, desk, blackout drapes

Twin Room

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, desk, blackout drapes

Triple Room

7.0 out of 10
Good
(4 reviews)
  • City view
  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds

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  • Spa
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$173 nightly
The price is $209
Apr 4 - Apr 5
Total with taxes and fees
Address Jabal Omar Makkah

About the neighborhood

Makkah

Located in Makkah City Center within a short walk of Great Mosque of Makkah, Al Shahba Hotel Makkah is within a mile (2 km) of other popular sights such as Well of Zamzam. The 77 rooms at this hotel include minibars, LCD TVs, and premium bedding.

What's nearby

  • Great Mosque of Makkah - 15 min walk - 0.8 miles
  • Souk Al-Khalil - 16 min walk - 0.9 miles
  • The Clock Towers - 19 min walk - 1.1 miles
  • Kaaba - 2 min drive - 1.2 miles
  • Well of Zamzam - 2 min drive - 1.2 miles

Getting around

  • Makkah Station - 7 min drive
  • King Abdulaziz Intl. Airport (JED) - 69 min drive

Restaurants

  • ‪Namq Cafe | نمق كافيه - ‬13 min walk
  • ‪القرموشي - ‬12 min walk
  • ‪لحظة كيف - ‬13 min walk
  • ‪Executive Lounge - ‬11 min walk
  • ‪Joha Shawerma | شاورما جحا - ‬7 min walk

About this property

Al Shahba Hotel Makkah

At Al Shahba Hotel Makkah, guests have access to free WiFi in public areas, a free grocery shopping service, and express check-out. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This hotel also has a TV in a common area.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, phones, and desks are also standard.

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Najmat Al Abrar Hotel
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
7.4 out of 10, Good, 16 reviews
$14 nightly
The price is $17
Mar 21 - Mar 22
Total with taxes and fees
Najmat Al Abrar Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services.
Property Registration Number 10009202

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served or permitted at Al Shahba Hotel Makkah.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Shahba Hotel Makkah Mecca
Al Shahba Hotel Makkah
Al Shahba Makkah Mecca
Al Shahba Makkah
Al Shahba Hotel Makkah/Mecca
Al Shahba Hotel Makkah Hotel
Al Shahba Hotel Makkah Makkah
Al Shahba Hotel Makkah Hotel Makkah

Frequently asked questions

What's there to see near Al Shahba Hotel Makkah?

This hotel is situated in Makkah City Center within a short 13-minute walk of Great Mosque of Makkah and also 19 minutes on foot from Kaaba. You'll also find Souk Al-Khalil and Well of Zamzam less than a mile away.

Is parking available on site at Al Shahba Hotel Makkah?

No, this hotel doesn't offer parking.

Does Al Shahba Hotel Makkah have a casino on the premises?

No, Al Shahba Hotel Makkah doesn't have a casino.

Will I find an indoor pool at Al Shahba Hotel Makkah?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Al Shahba Hotel Makkah?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a free grocery shopping service.

Does Al Shahba Hotel Makkah have a hot tub?

No, there isn't a spa tub at this hotel.

Does Al Shahba Hotel Makkah have a restaurant that serves breakfast?

No, Al Shahba Hotel Makkah doesn't have a restaurant that serves breakfast.

Will Al Shahba Hotel Makkah allow pets to stay for free?

No, pets and service animals aren't allowed at Al Shahba Hotel Makkah.

Does Al Shahba Hotel Makkah have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Al Shahba Hotel Makkah?

No, there aren't any guestrooms with balconies at Al Shahba Hotel Makkah.

Al Shahba Hotel Makkah Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 265 reviews
Rating 8 - Good. 84 out of 265 reviews
Rating 6 - Okay. 46 out of 265 reviews
Rating 4 - Poor. 20 out of 265 reviews
Rating 2 - Terrible. 22 out of 265 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Arshad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was good however the room was not big enough for the three beds. Very tight space between the beds and beds and walls. Washroom was tight as well, toilet seat was getting wet whenever,any one get showered. Actually this was a double room in which three single beds were placed for three people. Location was good in the sense that it took only 10 minutes to get into the Haram/ Kaaba.
Stayed 1 night in Dec 2025

2/10 Terrible

Samet

Stayed 8 nights in Nov 2025

10/10 Excellent

Tajuddin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and ready, staff was courteous. Walkable distance from Haram for solo travellers or group of friends.
Stayed 3 nights in Nov 2025

10/10 Excellent

Aznash

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
VERY GOOD ,EXELENT ROOM WAS SO CLEAN AND QUIET THE RECEPTION WAS ALSO ACTIVE AND GOOD
Stayed 7 nights in Nov 2025

8/10 Good

Adil, London

Liked: Cleanliness
Clean room, most staff were very helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohamed

Stayed 1 night in Nov 2025

10/10 Excellent

IDRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good 👍 for the price value, especially the distance to the Holy Mosque 🕌 Haram
Stayed 6 nights in Nov 2025

2/10 Terrible

Md Foiz

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Very stupid abusive manager and staff. Staffs secretly opened the door by using the spare key thinking that the guest was not inside but I was about to change my dress as soon as he had I contact he tried to run away and my husband caught him. Complained at the reception and the admin apologised and said by mistake he did it. By mistake using spare key how come someone opens the door as long as without asking to clean they don’t clean the room. It was on purpose. The admin even begged not to share this in my review. Ha ha ha
Stayed 4 nights in Nov 2025

6/10 Okay

Kayode

The room need some re-touching, wall papers already peeling off. The Staff are courteous but need to improve their English!!
Stayed 12 nights in Nov 2025

10/10 Excellent

younes

Stayed 1 night in Nov 2025

10/10 Excellent

Mubeen

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

8/10 Good

Safdal

Liked: Cleanliness, amenities, property conditions & facilities
Good location !
Stayed 3 nights in Nov 2025

10/10 Excellent

WADUD

Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Mohamed

Stayed 1 night in Oct 2025

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it, best price, best service, and best people
Stayed 1 night in Oct 2025

6/10 Okay

Sarosh

Traveled with family
Disliked: Staff & service

Average stay facilities

Room was ok but there is no drinking water bottles no tea bags coffee and no sugar for well come We stayed for a week no house keeping at all We asked for clean towels and toilet roll during stay Nobody came to change bedsheets and emptying bins Flush water tank keep leaking and making too noise They gave only one card for room to enter as soon we left room all lights Ac everything turned off and when we returned back to room too hot and muggy Tv remote batteries need to change Fridge door need to be fixed Anyway close to haram but bit sloppy street to go haram Very busy road and loads of shops restaurants around
Stayed 6 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Not bad

4 stars mostly because it is close to the Haram. There is a uphill to walk to get there and it takes about 15 minutes but if you're in good physical health it shouldn't be too hard. The staff was kind and helpful. The room itself was pretty small, not very spacious but if you want to be close to the haram on a budget then this hotel is an option. There's lots of hotels closer to the masjid on the same street so you can check that out yourself in person, though rates may be slightly higher. The area was nice, lots of shops and food around, just take a walk and keep google maps with you. It is a loud and busy street but i didn't mind.
Stayed 5 nights in Mar 2025

4/10 Poor

Farzana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel last minute for umrah last week. I was happy that we found a hotel and it look reasonable from reading the review. However it is not suitable for anybody with mobility issues. It is a difficult walk to the haram however for youngsters with low budget it should be ok. There is no such a thing as customer service. We stayed for 7 days nobody even for once came to clean the room or provide fresh sheets or towels. Not even to empty the bins. We had to ask for toilet roll from the reception when we needed it. We asked for sugar the staff member laughed and said no sugar… you not even allowed to have a bite/ sips on the go in the reception area if you are waiting for Uber. Overall I do not think I will be going there again due to the way the staff behaves. The hotel was ok no bed bugs which I was worried about the most.
Stayed 7 nights in Mar 2025

8/10 Good

Fatima

Stayed 7 nights in Feb 2025

2/10 Terrible

Kamal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

6/10 Okay

Mohammed

Liked: Cleanliness
Stayed 6 nights in Jan 2025

8/10 Good

Ata ullah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“Convenient Stay Near Masjid Al-Haram.

Hotel Review: Al Sahaba Makkah I stayed at Al Sahaba Makkah with my family for four nights during our holy trip to Makkah. The hotel is conveniently located near Masjid Al-Haram, within walking distance, or a short taxi ride costing 5-10 SAR. The rooms were clean and spacious, with basic amenities like towels, soap, shampoo, and an electric kettle with tea sachets. The staff was polite and helpful, adding to the overall pleasant experience. However, the hot water supply stopped after the first night, and the carpets in the room could benefit from a deep cleaning. Additionally, the road in front of the hotel is under construction until Ramadan, making luggage transport slightly inconvenient. Despite minor issues, the stay was enjoyable, with plenty of nearby shops and restaurants for added convenience. I recommend this hotel for its location and affordability, with hopes that management addresses these small concerns.
Stayed 4 nights in Jan 2025

6/10 Okay

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price I paid.
Stayed 3 nights in Jan 2025

10/10 Excellent

akhtar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

2/10 Terrible

Momota

Disliked: Staff & service
Stayed 4 nights in Dec 2024

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