Hotel Horison Ultima Makassar3.0 out of 5.0
Recent guest reviews
Me and my wife went to Makassar for honeymoon and decided to stay at this hotel. Apparently it the worst decision we’ve ever made for our honeymoon trip. First, the bed and duvet covers weren’t clean. We then asked them the clean one and we waited almost 2 hours and three times ringing to the receptionist for someone to come to change the bed and duvet covers. Second problem were the AC is not properly working! They said that they were having maintenance. It had been like this since 3 days! Next, our room was near the swimming pool, which was a nice view and perfectt for the honeymoon if not because of the noise of the live music (in the 11 night!). Finally, the hotel is quite old and some of the interiors are really old. The breakfast was not as you would expect for a four-stars one. The positive thing about this hotel is although the staffs are quite slow in handling things, they’re quite polite and nice. I would never come back to this hotel again!
It is an old hotel. My room door was old and maybe almost broken. Had to try several times to open the door. The rooms were dirty. My first room, I can smell other people's odour on my pillow... Horrible!! And I saw candy wrapper on the corner and a fake eyelash stuck on the toiletries trap. Second room, still old. Shower becomes weaker and weaker by the day (I stayed 4 nights), the last day. Almost no water came out. Didn't have the energy to argue as we were checking out, just wash my face and leave. The security and front desk (males), like to stare at females. Obnoxious!
Most of the Hotels try to serve us as a best guest in their property to get "customer satisfaction". Every people will get their own experiences when staying at hotel. Every people are most welcome in their property. when we reviewing place to stay, comment for cleanliness and food taste is become common things. Another side I get in this property are warm hospitality from the staff. They care about "guest condition" and trying to serve us as best as they can. During my trip for business in Makassar, I feel unwell and have to go to the clinic. When I back to the room to take a rest, one of the hotel staff knocking on my door and give me fruit and tea as compliment. I also get a card wishes "get well soon". What a warm hospitality I got? Oh, that was so touching my feel. My special thanks goes to Mr.Erwin Ticoalu as the FOM. My best wishes for you and Horison Ultima Makassar member.
We stayed here for 6 night. The restaurant is great, the menu are so variable then we could try different menu everyday :) The staff are so warm helpfull and so welcoming. There is live music at 3rd floor near the pool every night. But what make this hotel a great choice is, its near to any attraction and local restaurant. We can walk nnot more than 15 minjtes to any direction. Losari Beach, Sup Konro Karebosi, Karebosi Square, Mandala Monument, RM Lae Lae, warung Cobek Cobek, Somba Opu Gift Street etc. Could be an option to stay here again when visiting Makassar
Im staying while fasting month, so it is not to crowd... the room i got is on the edge of the hall.. pretty big but it's looks like an old building... when i was take my supper (sahur) im quite surprise with the menu.. i found variety of menu, my son love it... When check out, i forgot my flash disk at the TV but when i come back they take care of it.. Thanks..
This hotel is average in everything & poor in some. Both of my room's bed springs was already weak. The small place where people put soap in the bathroom, was broken with sharp jagged edges. There were quite a lot of cobwebs in my room. The sink doesn't have a mirror, and the sink height is too low. (I'm 174cm) In the morning, when I needed it the most, THE HOT WATER DIDN'T WORK. One of the early morning receptionist didn't inform me on the correct time & procedure on late check out, where I re-confirmed it again with the one on duty when I was actually checking out.
Room needs major improvement, dated furnishings. A 4 star hotel with no fridge/cooler, hairdryer, iron and safety deposit provided. Unbelieveable. Very basic toiletries and bed sheets are aged and stained. Wifi was pretty terrible. Staff were efficient, polite and lovely during check in and check out. Well trained with excellent service. The location is however very good and close to the main road and the MTC. It was adequate for one night but i don't think i'll be back. I really want to give this place a 4, not average but definitely below "very good".
The hotel facilities and room are great, they're clean and easy to access. But when I visited they only gave me 1 piece of towel and that's it. Needless to say, the bathroom floor always wet, and when my family came the next day I need to contact the call centre to provide me with 1 extra towel. And when they did, they provide me with lousy towels with hard threads and holes in them. The restaurant provide variety of breakfast, but the hotel is far from restaurants or other culinary vendors.
Slightly below average hotel....rooms need a revamp...Beds and pillows are so hard like laying on the ground...Asked for a softer pillow and was told all the pillows are that hard...Sheets don't fit the bed so by the morning if you are lucky to get any sleep on the very hard mattress and pillow you will find the sheet up around your neck....room servicing was a little hit and miss regarding clean towels and floor....If you can not find another Hotel in Makassar and you need to stay here make sure your room is away from the pool side as the noise from the band at the Ticket cafe....Breakfast is very poor so eat out if you can....Staff don't speak english so unless you can speak Indonesian another nightmare....Lobby bar is ok for a drink and a snack it is comfortable.....
I stayed in a renovated deluxe room. However, during my 2 nights stay, the aircon didn't work properly, noisy and hot. The wardrobe door was also broken. Breakfast was decent. However, my last day in the hotel was really disappointing. Sunday morning, there is very very loud house music coming from the opposite building, it was still 6.30 AM, the music was very very loud and disturbing. It lasted for more than 2 hours max. And then when I was about to check out, the electricity went off. The elevator cannot be used. The whole lobby was so dark. Although the staffs are quite friendly, despite their slow service, I appreciate them. However, coming back to this hotel will be a doubt.
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Within a short walk of Losari Beach, Hotel Horison Ultima Makassar is within a mile (2 km) of Mall Ratu Indah. This 129-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's in central Makassar and also close to Fort Rotterdam and Pelabuhan Makasar.
Free breakfast is included with your stay. This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
All 129 air-conditioned rooms feature coffee makers and desks. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet.
Guests staying at Hotel Horison Ultima Makassar enjoy an outdoor pool, a health club, and a sauna. There's free parking, and an airport shuttle for IDR 180000 per room one way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
35% of guests recommend this hotelTotal of 158 reviews