Hotel Horison Ultima Makassar
3.0 out of 5.0
35% based on 146 reviews
Recent guest reviews
Room needs major improvement, dated furnishings. A 4 star hotel with no fridge/cooler, hairdryer, iron and safety deposit provided. Unbelieveable. Very basic toiletries and bed sheets are aged and stained. Wifi was pretty terrible. Staff were efficient, polite and lovely during check in and check out. Well trained with excellent service. The location is however very good and close to the main road and the MTC. It was adequate for one night but i don't think i'll be back. I really want to give this place a 4, not average but definitely below "very good".
The hotel facilities and room are great, they're clean and easy to access. But when I visited they only gave me 1 piece of towel and that's it. Needless to say, the bathroom floor always wet, and when my family came the next day I need to contact the call centre to provide me with 1 extra towel. And when they did, they provide me with lousy towels with hard threads and holes in them. The restaurant provide variety of breakfast, but the hotel is far from restaurants or other culinary vendors.
Slightly below average hotel....rooms need a revamp...Beds and pillows are so hard like laying on the ground...Asked for a softer pillow and was told all the pillows are that hard...Sheets don't fit the bed so by the morning if you are lucky to get any sleep on the very hard mattress and pillow you will find the sheet up around your neck....room servicing was a little hit and miss regarding clean towels and floor....If you can not find another Hotel in Makassar and you need to stay here make sure your room is away from the pool side as the noise from the band at the Ticket cafe....Breakfast is very poor so eat out if you can....Staff don't speak english so unless you can speak Indonesian another nightmare....Lobby bar is ok for a drink and a snack it is comfortable.....
I stayed in a renovated deluxe room. However, during my 2 nights stay, the aircon didn't work properly, noisy and hot. The wardrobe door was also broken. Breakfast was decent. However, my last day in the hotel was really disappointing. Sunday morning, there is very very loud house music coming from the opposite building, it was still 6.30 AM, the music was very very loud and disturbing. It lasted for more than 2 hours max. And then when I was about to check out, the electricity went off. The elevator cannot be used. The whole lobby was so dark. Although the staffs are quite friendly, despite their slow service, I appreciate them. However, coming back to this hotel will be a doubt.
I stay one night for business trip. It was a good experienced been there. Pool is near cafe and good for spend the night chats. Rooms was fine and facilities added fitness center. The machine complete. Breakfast also good enough. Staff were kind and nice.
Suddenly, very suddenly I got an assignment to assist our senior on a working program. First I didn't know the working program take place. But I was shock when a plane ticket is ready at my desk. Makassar again? Twice in a row in seven days. Wohoo.. So far I am so exciting with Makassar. I think this is beautiful city. From the coastal view, the city view, tourist attractions and culinary spots. Ah, I love it! Okay back to the hotel topic. Luckily I get a different hotel to stay so that I can write it on my tripadvisor.co.id page. The hotel has a strategic location. Near the center of the city and near many tourist attractions. And also for work, yes it has good facilities to support your work. Wide or small room, projector, stand-by staffs, whiteboard, sound, also table and chair. The hotel crews are nice. The room is great. The temperature is cool. I also enjoy working at the meeting room besides the swimming pool. There is a rooftop cafe near there. The room view is also good. You can enjoy Makassar traffic from the top. It makes my work is more enjoyable. This hotel is match with your needs. You can work and also enjoy the Makassar well. Recommended place to have a meeting and stay :)
Our office booked 7 rooms in deluxe rooms for 5 days. You can smell the carpet full of dust looks like hotel never do vacuum all the carpet they only focus to clean the room. Most of receptionist have short memory lost, If you did not remind them, they will not do your request. They dont care when we reported no internet and tv cable, we had no internet in room for 5 days. They have nice breakfast. For my personal trip, will never use this hotel anymore
A bad experience when i stay in this hotel.. First, when i want to check they said checking at 2 pm and when i back on 5 pm they said again sorry your room is not ready yet because of the late check out of another group. I think this matter should not happen in all hotel. Second, when i come into my room that room is very inappropriate; low light room, some annoying smell and i dont know where its come from, not clean enough, the wall is dirty, and also the last my bed is not comfort
Positives: - Nice breakfast - Good facilities - nice service upon chcek out - good Internet connection Negatives: - No smile from the staff who checking me in - Need to change the bed linen with a new & better quality - The swimming pool location is uncomfortable, since located next to the rooftop bar
To be honest, the check-in process in this hotel is the longest I've ever experienced. It took about 30 mins to check in. The interior in lobby is quite nice but don't be fooled by it because the room is average and has moldy kinda smell. I once wanted to swim in their pool but I was not allowed due to their rule that is saying you need to wear a swimwear if you wanted to swim. It was so unfortunate since I was not prepared and most hotel I've ever visited, they are fine with guests swimming in boxer or something like that. The worst was at the first I stayed in this hotel, there was a live performance by the pool and it was so darn loud and my room was one floor up above the pool level so it cost me having hard time to sleep. The check out process was no better than the check in process.
Hotel highlights
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Within a short walk of Losari Beach, Hotel Horison Ultima Makassar is within a mile (2 km) of Mall Ratu Indah. This 129-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's in central Makassar and also close to Fort Rotterdam and Pelabuhan Makasar.
Dining
Free breakfast is included with your stay. This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
Rooms
All 129 air-conditioned rooms feature coffee makers and desks. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet.
Property features
Guests staying at Hotel Horison Ultima Makassar enjoy an outdoor pool, a health club, and a sauna. There's free parking, and an airport shuttle for IDR 180000 per room one way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
35% of guests recommend this hotel
Total of 146 reviews
