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Mercure Maidstone Great Danes Hotel

4.0 star property
Hotel with a full-service spa, near Leeds Castle

Choose dates to view prices

Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, sun loungers
Exterior
Breakfast, lunch and dinner served
Exterior
Family Room, Multiple Beds (Classic) | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Hollingbourne, Maidstone, England, ME17 1RE
  • Place, Leeds Castle
    ‪4 min drive‬
  • Place, Mote Park
    ‪8 min drive‬
  • Place, Kent Life
    ‪9 min drive‬
  • Airport, London (LCY-London City)
    ‪62 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 1 Double Bed

7.2 out of 10
Good
(41 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

7.8 out of 10
Good
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Room, 1 Double Bed, Lake View, Lakeside

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | 1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Maidstone

Located 1.4 mi (2.3 km) from Leeds Castle, Mercure Maidstone Great Danes Hotel is within a 10-minute drive of other popular attractions like Mote Park. This 126-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Leeds Castle - 4 min drive - 1.1 miles
  • Mote Park - 8 min drive - 6.4 miles
  • Kent Life - 9 min drive - 7.5 miles
  • Historic Dockyard Chatham - 21 min drive - 15.5 miles
  • The Chapel Down Winery - 37 min drive - 26.7 miles

Getting around

  • Hollingbourne Station - 16 min walk
  • Gatwick Airport (LGW) - 55 min drive

Restaurants

  • ‪Toby Carvery - ‬8 min drive
  • ‪Charlie's Chippy - ‬8 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Costa Coffee - ‬2 min drive
  • ‪The Potting Shed - ‬7 min drive

About this property

Mercure Maidstone Great Danes Hotel

Hotel with a full-service spa, near Leeds Castle
Guests of Mercure Maidstone Great Danes Hotel enjoy a full-service spa, an indoor pool, and a gym. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect free WiFi and LED TVs with digital channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, portable fans, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Frequently asked questions

Are free cancellation options available at Mercure Maidstone Great Danes Hotel?

Mercure Maidstone Great Danes Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Maidstone Great Danes Hotel?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Mercure Maidstone Great Danes Hotel on Dec 5, 2025 start from $139.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mercure Maidstone Great Danes Hotel?

This hotel is located in Maidstone, close to Leeds Castle, Bearsted Golf Club, and Mote Park. You'll also find Kent Downs and Stoneacre within a short drive.

Is there parking available at Mercure Maidstone Great Danes Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Mercure Maidstone Great Danes Hotel?

Exquisite Beauty Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and Ayurvedic treatments.

Does Mercure Maidstone Great Danes Hotel feature a casino?

No, Mercure Maidstone Great Danes Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Maidstone Great Danes Hotel?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Mercure Maidstone Great Danes Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Mercure Maidstone Great Danes Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Mercure Maidstone Great Danes Hotel have a restaurant that serves breakfast?

Yes, Mercure Maidstone Great Danes Hotel serves an English breakfast for a surcharge each morning at Arts.

Will Mercure Maidstone Great Danes Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Maidstone Great Danes Hotel for a fee of GBP 30 per pet, per night.

Does Mercure Maidstone Great Danes Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Mercure Maidstone Great Danes Hotel?

The closest major airport to Mercure Maidstone Great Danes Hotel is London (SEN-Southend), which is about 21.7 mi away. Another top airport is London City Airport (LCY), which is around 29.8 mi away.

Are there rooms with balconies at Mercure Maidstone Great Danes Hotel?

No, at Mercure Maidstone Great Danes Hotel, there aren't any guestrooms that list a balcony.

Does Mercure Maidstone Great Danes Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Mercure Maidstone Great Danes Hotel.

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 272 out of 1004 reviews
Rating 8 - Good. 389 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great value
Stayed 2 nights in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t ready at 3 o’clock. It started off not positive but got better when we had an evening meal. That was lovely! Would return.
Stayed 1 night in Aug 2025

2/10 Terrible

Ilda

Stayed 1 night in Aug 2025

6/10 Okay

Riaz

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Clare

Stayed 2 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Could do with A/C in the rooms, but they did supply fans when asked for.
Stayed 2 nights in Aug 2025

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

ian

Stayed 2 nights in Jul 2025

8/10 Good

Diane

Stayed 1 night in Aug 2025

6/10 Okay

Jane

Liked: Cleanliness
Disliked: Staff & service
Comparing with other Mercures we have stayed in, very poor. The room so hot we couldn't sleep. Only given one pillow each and had to ask twice for extras. Only one teabag, again had to ask for some and no biscuits. Why when two people book a room is there only one chair?? It makes a very uncomfortable stay
Stayed 1 night in Jul 2025

10/10 Excellent

Carina

Stayed 1 night in Aug 2025

6/10 Okay

Alan

Traveled with family
Was ok, nothing special, nothing terrible
Stayed 1 night in Aug 2025

6/10 Okay

Mirza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tony

Liked: Staff & service
Accommodated on the second floor up two large flights of stairs in the old part of the complex. No lifts. Not ideal if you've got COPD and Asthma, let alone artificial hip's. Would have been helpful if this had been brought to my attention prior to arriving etc. Prices for evening meals were also on the steep side.
Stayed 3 nights in Jul 2025

8/10 Good

Jacky

Liked: Staff & service, property conditions & facilities, room comfort

Could be better

The outside looks very tired but our room was surprisingly good. Sadly a couple of things could have been better. The outside furniture was very shabby. And the menu was lacking in gluten free options and it's not that difficult to give this option without compromising the menu. There were no chicken wings or tenders 2 of the very limited choice for a gluten free diet. So disappointing on a lovely evening in the garden.
Stayed 1 night in Jul 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed review

Clean hotel but a bit dated in decor. Corridors are sometimes confusing within the newer blocks added. Bathrooms clean, food excellent. Breakfast buffet well worth the £12 fee. NO air conditioning and rooms exposed to the sunny side are very warm. Fans provided but inadequate to cool the room. Would still visit again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay – Poor Conditions and Service

While I don’t usually leave reviews, our experience at this hotel was extremely disappointing. Several issues made the stay uncomfortable and frustrating: Room Conditions •Excessive heat: The room was uncomfortably hot (30+°C) upon arrival. The window had been left open, presumably to cool the room, but it had little effect. •Poor ventilation: Despite requesting a second fan, it took over 9 hours and a follow-up request to receive one. •Recurring problem: Staff acknowledged that heat complaints are common due to the room being above the pool. •No relocation option: We requested to move rooms but were told the hotel was fully booked. Customer Service •Inconsistent communication: Another guest was told repeatedly there were no available rooms—until one “suddenly” became available after 45 minutes, with a tired child in tow. •Key card issues: Our room key stopped working after each use and had to be reprogrammed three times. Facilities •Pool hygiene concerns: The pool appeared unclean and caused skin irritation for my partner the next day. •Inappropriate conduct: A woman swam in a vest top, see through & nearly topless, in front of children, and staff did not intervene. •Water temperature issues: The tap water in the room remained hot—even on the coldest setting—making it unusable for drinking or refilling bottles. Positive Note •Well-equipped gym: The gym had a solid range of resistance machines. Overall, the poor room conditions, lack of responsive service, and q
Stayed 1 night in Jul 2025

8/10 Good

Laraine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Needs updating
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Stayed 4 nights in Jul 2025

8/10 Good

Shane

Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Not very accessible room

I had requested a room accessible by wheel chair and they had not answered. The receptionist did her best but the room was a long way from the lift and through two lots of doors. Also the room was tiny, we've stayed before but never had such a small room.
Stayed 2 nights in Jul 2025