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Crisol Vía Castellana

4.0 star property

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Executive Room | Minibar, in-room safe, individually furnished, desk
Exterior
Lobby
Executive Room | Minibar, in-room safe, individually furnished, desk
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Paseo de la Castellana, 220, Madrid, Madrid, 28046
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Azca Financial District
    ‪1 min walk‬
  • Place, Plaza de Castilla
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room | Minibar, in-room safe, individually furnished, desk

Classic Room

8.4 out of 10
Very good
(28 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, individually furnished, desk

Executive Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room with extra bed

Minibar, in-room safe, individually furnished, desk

Double room with extra bed

  • City view
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, individually furnished, desk

Premium Room

  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familiar Room

Minibar, in-room safe, individually furnished, desk

Familiar Room

  • City view
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Madrid

Located in Chamartín within a 5-minute walk of Plaza de Castilla, Crisol Vía Castellana is within a mile (2 km) of other popular attractions like Bernabéu Stadium. This 228-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and concierge services. Centrally located in Madrid, the hotel is connected to the convention center, and a short walk from Gate of Europe and Cuatro Torres Business Area.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Azca Financial District - 1 min walk - 0.0 miles
  • Gate of Europe - 2 min walk - 0.1 miles
  • Plaza de Castilla - 3 min walk - 0.2 miles
  • Bernabéu Stadium - 4 min drive - 1.2 miles

Getting around

  • Plaza de Castilla Station - 4 min walk
  • Madrid (XTI-Chamartin Train Station) - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Faborit - ‬2 min walk
  • ‪Asador de Aranda - ‬4 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Cafetería Solaire - ‬2 min walk
  • ‪Rodilla - ‬2 min walk

About this property

Crisol Vía Castellana

Guests of Crisol Vía Castellana enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is offered for EUR 21 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a computer station, and laundry facilities.
Guests can expect to find TVs and stay connected with free WiFi. Other standard amenities include minibars, hair dryers, and safes. Housekeeping is available on request.

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Hotel Chamartin The One
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  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,004 reviews
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The price is $152
Mar 31 - Apr 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 21 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 12 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,315 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Covered self parking fee: EUR 21 per day
  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-6 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • This property uses solar energy.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Castilla Plaza Hotel
Hotel Castilla Plaza
Hotel Vía Castellana Madrid
Hotel Vía Castellana
Vía Castellana Madrid
Vía Castellana
Abba Castilla Plaza Madrid
Hotel Abba Castilla Plaza

Frequently asked questions

Is free cancellation available at Crisol Vía Castellana?

Crisol Vía Castellana offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What can I see close to Crisol Vía Castellana?

This hotel is situated in Chamartín, just steps from Plaza de Castilla and Paseo de la Castellana, and within a short walk of Gate of Europe. You'll also find Bernabéu Stadium and Gran Via within a short drive.

Is parking available on site at Crisol Vía Castellana?

Yes, covered parking is offered for EUR 21 per day.

Does Crisol Vía Castellana feature a casino?

No, Crisol Vía Castellana doesn't have a casino.

Is there an indoor pool at Crisol Vía Castellana?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crisol Vía Castellana?

Couples staying at this hotel will appreciate amenities like a minibar as well as concierge services and a 24-hour front desk.

Does Crisol Vía Castellana have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crisol Vía Castellana have a restaurant with a breakfast menu?

Crisol Vía Castellana offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Crisol Vía Castellana allow pets to stay for free?

No, pets aren't allowed at Crisol Vía Castellana.

Does Crisol Vía Castellana have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Crisol Vía Castellana?

The closest major airport to Crisol Vía Castellana is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 7.7 mi away (12 minutes by car).

Can I book a room with a balcony at Crisol Vía Castellana?

No, there aren't any guestrooms with balconies at Crisol Vía Castellana.

Crisol Vía Castellana Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 324 out of 887 reviews
Rating 8 - Good. 374 out of 887 reviews
Rating 6 - Okay. 125 out of 887 reviews
Rating 4 - Poor. 39 out of 887 reviews
Rating 2 - Terrible. 25 out of 887 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

KAYODE

Traveled with partner
Liked: Cleanliness, staff & service
Ok rooms, facilities and food. Pretty average for 4 star
Stayed 4 nights in Nov 2024

8/10 Good

Edgar, North Bergen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is rare to find now days a places that gives you good service at a reasonable prices.
Stayed 2 nights in Aug 2024

8/10 Good

Benito A.

Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

Stayed 3 nights in Oct 2024

6/10 Okay

Dolly

Business traveler
Disliked: Amenities, property conditions & facilities
Lamentablemente encontré muebles deteriorados, y puerta de baño en muy mal estado, NO tiene puerta de ducha. El colchón NO es comodo, y a pesar q pedí una king size, me pusieron 2 colchones juntos. Sin embargo el personal de Recepcion fueron muy atentos !
Stayed 4 nights in Oct 2024

2/10 Terrible

Carmina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

XARINTZIN JESICA

Stayed 1 night in Aug 2024

2/10 Terrible

Duncan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
this hotel is stuck in the 1960's.. its not a 4 star Hotel at all. e.g. no bottled water in the room shower system that has a mind of its own running arctic cold to sun inferno in a split second bed is uncomfortable and room smells of 'old' musty'. I would avoid. Even the Hotel (as per attached photo) it seems is saying it should ONLY be a 2 star and not a 4 star rating !!!!
Stayed 1 night in Sep 2024

6/10 Okay

Nadia

Business traveler
Liked: Cleanliness, staff & service
Cross the street from bus terminal Very very noisy Rooms - are clean but your can hear everything through the walls
Stayed 5 nights in Sep 2024

2/10 Terrible

Samuel

Stayed 1 night in Sep 2024

10/10 Excellent

Iciar

Stayed 1 night in Aug 2024

10/10 Excellent

Iciar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Aida

Liked: Property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

barry

Business traveler
Liked: Staff & service, room comfort
Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though.
Stayed 1 night in Jun 2024

6/10 Okay

Manoushka

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

6/10 Okay

Thelma

Traveled with partner
Liked: Staff & service
Good for the money. Not a great hotel. Very old and the bed uncomfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexis, Upper Montclair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Stayed 3 nights in Jun 2024

8/10 Good

Eoin

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

No es un hotel de 4 estrellas

El hotel no tiene la calidad que pretende ofrecer. No está acla altura de un hotel 4 estrellas. La habitaciones y pisos están en muy mal estado. No hacen los mantenimientos correspondientes para ofrecer un hotel de calidad y del precio que tiene. Ojalá tomarán nota porque la ubicación es buena.
Stayed 3 nights in Feb 2024

6/10 Okay

JOSE

Traveled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Mar 2024