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Hotel Exe Plaza

4.0 star property
Hotel with a 24-hour front desk, steps from Paseo de la Castellana

Choose dates to view prices

Photo gallery for Hotel Exe Plaza

Relax in a spacious room with a large bed, flat-screen TV, and city views.
Enjoy a wide selection of pastries, sandwiches, and salads at our buffet.
Experience the hotel's sleek, grid-patterned facade and beautifully landscaped outdoor space.
Relax in a serene bathroom with a large bathtub, city views, and lush greenery.
Relax in this stylish room with a flat-screen TV, comfortable sofa, and a convenient coffee station.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Paseo De La Castellana 191, Madrid, Madrid, 28046
  • Plaza de Castilla
    ‪2 min walk‬
  • Bernabéu Stadium
    ‪2 min drive‬
  • Gran Via
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

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Room options

Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Comfort Room (with Extra Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (Single Use)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Single Use)

  • 377 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Romantic Room (Cava bottle + chocolates)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Romantic Room (Cava bottle + chocolates)

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Double or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Comfort Double or Twin Room

8.6 out of 10
Excellent
(30 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Double Room Single Use

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Comfort Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Familiar Room, connecting room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Familiar Room, connecting room

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (Single Use)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite (Single Use)

  • 388 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Tetuán, Hotel Exe Plaza is next to popular attractions like Paseo de la Castellana and Plaza de Castilla. The 262 rooms at this 4-star hotel include minibars, flat-screen TVs, and desk chairs.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Plaza de Castilla - 2 min walk - 0.1 miles
  • Bernabéu Stadium - 2 min drive - 1.2 miles
  • Gran Via - 8 min drive - 3.6 miles
  • Puerta del Sol - 9 min drive - 4.1 miles

Getting around

  • Plaza de Castilla Station - 3 min walk
  • Madrid (XTI-Chamartin Train Station) - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 13 min drive

Restaurants

  • ‪El Asador de Aranda - ‬2 min walk
  • ‪Rodilla - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪100 Montaditos Plaza de Castilla - ‬2 min walk

About this property

Hotel Exe Plaza

Hotel with a 24-hour front desk, steps from Paseo de la Castellana
Hotel Exe Plaza features free WiFi in public areas, meeting rooms, and a business center. Self parking is available for EUR 19 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a reception hall, and a water dispenser.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and bidets, and beds are dressed in down comforters. Other amenities include minibars, safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14 per person

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 19 per day
  • Rollaway bed fee: EUR 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Exe Castilla
Exe Hotel Puerta Castilla
Exe Puerta
Exe Puerta Castilla
Exe Puerta Castilla Hotel
Hotel Exe Castilla
Hotel Exe Puerta
Hotel Exe Plaza Madrid
Hotel Puerta Castilla
Puerta Castilla Hotel
Hotel Silken Puerta Castilla
Silken Puerta Castilla Madrid
Exe Plaza Madrid
Exe Plaza
Hotel Exe Plaza Hotel
Hotel Exe Plaza Madrid
Hotel Exe Plaza Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hotel Exe Plaza?

Hotel Exe Plaza provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Exe Plaza?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Exe Plaza on Aug 3, 2025 start from $85.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Exe Plaza?

This hotel is situated in Tetuán, just steps from Paseo de la Castellana and Plaza de Castilla. You'll also find Bernabéu Stadium and Gran Via within a short drive.

Is parking available on site at Hotel Exe Plaza?

Yes, parking is offered for EUR 19 per day.

Does Hotel Exe Plaza feature a casino at the property?

No, Hotel Exe Plaza doesn't have a casino.

Is there an indoor pool at Hotel Exe Plaza?

No, there is no indoor pool at this hotel.

Is Hotel Exe Plaza good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a down comforter as well as concierge services.

Are there hot tubs at Hotel Exe Plaza?

No, this hotel doesn't have a spa tub.

Does Hotel Exe Plaza have a restaurant that serves breakfast?

Hotel Exe Plaza offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Exe Plaza allow pets to stay for free?

No, pets aren't allowed at Hotel Exe Plaza.

Does Hotel Exe Plaza have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Exe Plaza?

The closest major airport to Hotel Exe Plaza is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 8.1 mi away (13 minutes by car).

Can I book a room with a balcony at Hotel Exe Plaza?

No, there aren't any guestrooms with balconies at Hotel Exe Plaza.

Hotel Exe Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1009 reviews
Rating 8 - Good. 378 out of 1009 reviews
Rating 6 - Okay. 105 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 20 out of 1009 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

OSCAR EDUARDO, Sunnyside

Disliked: Property conditions & facilities
Location is good, but the hotel needs serious renovations and care in the rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcos

Stayed 1 night in Feb 2025

8/10 Good

Joann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location around lots of excellent restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Exe Madrid

Great Hotel in a convenient location for exploring Madrid. The hotel was clean, staff were friendly and helpful. We had a family room which had everything we needed and the breakfast buffet had all the choices we could possibly want (and more!!)
Stayed 3 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

functional hotel

Good location, and rooms are clean and functional. The room was too warm, and the ac didn't seem to cool it. throughout our stay only 1 lift that holds 4-5 people with cases was working, which is not great for a 10 floor hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Rosario

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, friendly staff and very well connected.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a convenient location in Madrid, fun neighborhoods nearby (eg, Nueva Espana), and steps from Metro that can get you everywhere.
Stayed 13 nights in Jan 2025

10/10 Excellent

Marco

Stayed 2 nights in Nov 2024

10/10 Excellent

Chenbo

simple, but good stay
Stayed 1 night in Sep 2024

8/10 Good

Jaime, Washington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering Europe’s standards for room sizes, I found the room to be quite spacious. While the hotel has a bit of a vintage charm, the rooms themselves are very comfortable and well-maintained.
Stayed 9 nights in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

ana lilia

Stayed 4 nights in Oct 2024

10/10 Excellent

Freddy

Stayed 2 nights in Oct 2024

10/10 Excellent

Todd

Stayed 2 nights in Oct 2024

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Check in and check out were fast and easy.
Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Location in Madrid!! Nice Place!
Stayed 5 nights in Oct 2024

2/10 Terrible

Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was dirty from entrance, to front desk to elevators. The place feels antiquated and neglected in terms of maintenance. Customer service is rude and any ask that you have will be poorly handled. Bed sheet were not clean. You can hear every time other rooms use their toilet. The location is not that bad. In general: Regardless of how high the demand is, you should never pay more than $60 per night as that is the value will get.
Stayed 1 night in Oct 2024

6/10 Okay

MARICELA

Traveled with family
Liked: Cleanliness, staff & service
In general is an average hotel to sleep and have a good breakfast in town, if you all you need is a decente sleep it meets the need of it. Nothing fancy. The price is fair, their staff is kind. Internet is good, the area is not the most nice, however is Ok if you need something just between the airport and the city. Bed and room was confortable. Family room as ONE bathroom only. Minibar is expensive. Parking lot is convenient.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast selection
Stayed 1 night in Sep 2024

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice luxurious hotel

Very nice staff and they gave us a comfortable room
Stayed 1 night in Sep 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel being so close to the metro and bus stops was extremely helpful!! Hotel room was large and spacious, plenty of room for 2 people.
Stayed 3 nights in Sep 2024

8/10 Good

Sachin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Sep 2024

6/10 Okay

HARPREET PAL, Elmhurst

Traveled with family
Liked: Amenities
We had 2 rooms and never received the free Cava bottle that were supposed to be in each room upon our check in. There were nothing special about the hotel. Next time we visit Madrid, we will definitely book something closer to the city center..close to Puerta del Sol.
Stayed 4 nights in Aug 2024

10/10 Excellent

Claribelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good price quality
Stayed 3 nights in Aug 2024