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Hotel Cortezo

3.0 star property
Hotel with a rooftop terrace, 4-minute walk to Puerta del Sol

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Photo gallery for Hotel Cortezo

Front of property
Lobby
Minibar, in-room safe, desk, free WiFi
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Doctor Cortezo, 3, Madrid, Madrid, 28012
  • Place, Plaza de Santa Ana
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed

Minibar, in-room safe, desk, free WiFi

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Double Room Single Use

7.8 out of 10
Good
(6 reviews)
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, free WiFi

Standard Triple Room, 3 Twin Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, free WiFi

Basic Double Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Cortezo is within a 5-minute walk of popular attractions such as Puerta del Sol and Plaza de Santa Ana. This 92-room, 3-star hotel welcomes guests with a coffee shop/cafe, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Plaza de Santa Ana - 3 min walk - 0.2 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza de España - Princesa - 6 min walk - 0.4 miles
  • Gran Via - 10 min walk - 0.5 miles

Getting around

  • Tirso de Molina Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive

Restaurants

  • ‪Maestro Churrero - ‬1 min walk
  • ‪La Rollerie - ‬2 min walk
  • ‪Matador - ‬2 min walk
  • ‪Té Kurotaki - ‬1 min walk
  • ‪Taberna El Papelón - ‬1 min walk

About this property

Hotel Cortezo

Hotel with a rooftop terrace, 4-minute walk to Puerta del Sol
Guests of Hotel Cortezo enjoy a rooftop terrace, free WiFi in public areas, and a business center. Valet parking is available for EUR 30 per night. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a computer station, a terrace, and laundry facilities.
Guests can expect free WiFi and 26-inch LCD TVs with digital channels. Other standard amenities include minibars, hair dryers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 30 per night)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1958
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Covered valet parking fee: EUR 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Cortezo
Cortezo Madrid
Hotel Cortezo
Hotel Cortezo Madrid
Medium Cortezo Hotel
Medium Cortezo Madrid
Hotel Cortezo Hotel
Hotel Cortezo Madrid
Hotel Cortezo Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hotel Cortezo?

Hotel Cortezo offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do near Hotel Cortezo?

This hotel is situated in Madrid Centro, just steps from Plaza de Santa Ana, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find Gran Via and Royal Palace of Madrid less than a mile away.

Will I be able to park at Hotel Cortezo?

Yes, secured valet parking is offered for EUR 30 per night. Accessible parking is also available for guests.

Does Hotel Cortezo have a casino on the premises?

No, Hotel Cortezo doesn't have a casino.

Will I find an indoor pool at Hotel Cortezo?

No, there is no indoor pool at this hotel.

Is Hotel Cortezo a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a café and concierge services.

Does Hotel Cortezo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Cortezo have a restaurant with a breakfast menu?

Yes, Hotel Cortezo serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Cortezo allow pets to stay free of charge?

No, pets aren't allowed at Hotel Cortezo though service animals are welcome.

Are there connecting rooms at Hotel Cortezo?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Cortezo?

The closest major airport to Hotel Cortezo is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.2 mi away (28 minutes by car).

Can I book a room with a balcony at Hotel Cortezo?

No, there aren't any guestrooms with balconies at Hotel Cortezo.

Hotel Cortezo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 323 out of 1001 reviews
Rating 8 - Good. 449 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the city center. Virtually everything was walkable. Noticed slight wear in some areas of the hotel, but that shouldn’t be a knockout factor.
Stayed 2 nights in Oct 2025

10/10 Excellent

adriana lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location!

Excellent hotel, great service and location. Very good included breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mick, Nottingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area to get around. Gluten free breakfast items available. Had junior suite which had balcony, which was an unexpected bonus for a bit of December afternoon sunshine.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Idalys

Stayed 3 nights in Oct 2024

8/10 Good

Gonzalo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well located, have parking and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Zach, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom shower is strange setting.
Stayed 5 nights in Oct 2024

8/10 Good

Artyom

Traveled with family
Liked: Cleanliness, staff & service, amenities
4⭐️
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Area was noisy. Hotel very basic. Few amenities and bathroom tiny without counter space. No drawers and small closet. Breakfast was buffet only. Pretty good location and get good walking shoes. Madrid is a maize and sea of people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luke

Stayed 1 night in Sep 2024

2/10 Terrible

Lucia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on their website and booking platforms (I booked through Hotels.com) are misleading compared to the actual condition of the rooms. As others have pointed out, the front desk staff is far from welcoming. There was concerning mold in the shower, and the vents were filthy. The Wi-Fi in the rooms was unreliable, forcing us to use our own data. The manager dismissed our concerns, claiming they reached out to offer a room change—which never happened. They ignored our emails about the false advertising and hygiene issues and only offered a 10% discount on our next stay. Honestly, when am I ever coming back to Madrid from Canada? What a joke. Hotels.com is also failing to address the false advertising, but I will continue to pursue both the hotel and them until we are properly compensated.
Stayed 3 nights in Sep 2024

2/10 Terrible

Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service
Stayed 11 nights in Aug 2024

8/10 Good

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, very close to Mercado de San Miguel, Santa Ana and Plaza Mayor. The staff was very attentive and gentle, giving me all the information regarding the best way of exploring the city on foot. The bathroom was too small, but it could be solved by add a shower instead of a bath.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Clean and spacious room. Buffet was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but noisy

Nice room, remodeled bathroom, high ceilings … staff friendly and competent… noise from other guests was a problem, need carpets, devices to soften door slams, and general soundproofing
Stayed 3 nights in Jul 2024

4/10 Poor

Ghamielle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Walls are too thin . They are renovation and it was so loud
Stayed 4 nights in Jul 2024

8/10 Good

Xia

Liked: Cleanliness
Stayed 3 nights in Jun 2024

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