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Sercotel de los Reyes

3.0 star property

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Photo gallery for Sercotel de los Reyes

Lobby sitting area
Property entrance
Business center
Daily buffet breakfast for a fee
Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Plaza Ciudad Real 2, San Sebastian de los Reyes, Madrid, 28702
  • Place, Zona Industrial Norte
    ‪14 min walk‬
  • Place, Micropolix
    ‪6 min drive‬
  • Place, Gran Via
    ‪26 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, desk

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

San Sebastian de los Reyes

Sercotel de los Reyes is located within a few miles (5 km) of Plaza Norte 2 Commercial Centre and Escuela Universitaria Real Madrid Universidad Europea. This 72-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Zona Industrial Norte - 14 min walk - 0.8 miles
  • Micropolix - 6 min drive - 1.3 miles
  • Bernabéu Stadium - 20 min drive - 9.3 miles
  • Gran Via - 26 min drive - 13.1 miles
  • Puerta del Sol - 27 min drive - 13.5 miles

Getting around

  • Alcobendas-S.S. de los Reyes Station - 3 min drive
  • Baunatal Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Cars Burger - ‬12 min walk
  • ‪Sorbo - ‬15 min walk
  • ‪Kanbun - ‬12 min walk
  • ‪Los Guacamoles - ‬12 min walk
  • ‪Restaurante Dehesa Boyal - ‬17 min walk

About this property

Sercotel de los Reyes

Sercotel de los Reyes features free WiFi in public areas, a meeting room, and laundry facilities. Self parking is offered for EUR 10 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a TV in a common area and a reception hall.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, safes, and phones are other standard amenities.

Similar properties

Exterior
Holiday Inn Express Madrid-San Sebastian de los Reyes by IHG
San Sebastian de los Reyes
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
8.4 out of 10, Very Good, 878 reviews
$76 nightly
The price is $83
May 24 - May 25
Total with taxes and fees
Holiday Inn Express Madrid-San Sebastian de los Reyes by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafeteria

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per accommodation, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 8 for children
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Globales los Reyes
Globales los Reyes Hotel
Globales los Reyes Hotel San Sebastian de los Reyes
Globales los Reyes San Sebastian de los Reyes
Globales De Los Reyes
Globales de los Reyes Hotel Hotel
Globales de los Reyes Hotel San Sebastian de los Reyes
Globales de los Reyes Hotel Hotel San Sebastian de los Reyes

Frequently asked questions

Is a free cancellation option available at Sercotel de los Reyes?

Sercotel de los Reyes provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Sercotel de los Reyes?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Sercotel de los Reyes on May 17, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Sercotel de los Reyes?

This hotel is located in San Sebastian de los Reyes, close to Real Madrid City, Plaza Norte 2 Commercial Centre, and Jarama Circuit. You'll also find Parcesa La Paz Mortuary nearby.

Is parking available on site at Sercotel de los Reyes?

Yes, parking is offered for EUR 10 per day.

Does Sercotel de los Reyes have a casino?

No, Sercotel de los Reyes doesn't have a casino.

Will I find an indoor pool at Sercotel de los Reyes?

No, there is no indoor pool at this hotel.

Is Sercotel de los Reyes a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as a restaurant.

Are there hot tubs at Sercotel de los Reyes?

No, there isn't a spa tub at this hotel.

Does Sercotel de los Reyes have a restaurant with a breakfast menu?

Yes, Sercotel de los Reyes serves buffet breakfast for a surcharge each morning at Cafeteria.

Will Sercotel de los Reyes allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sercotel de los Reyes for a fee of EUR 20 per accommodation, per night.

Are there connecting rooms at Sercotel de los Reyes?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sercotel de los Reyes?

The closest major airport to Sercotel de los Reyes is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 11.9 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Sercotel de los Reyes?

No, there aren't any guestrooms at Sercotel de los Reyes that offer a balcony.

Sercotel de los Reyes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 96 out of 253 reviews
Rating 8 - Good. 108 out of 253 reviews
Rating 6 - Okay. 30 out of 253 reviews
Rating 4 - Poor. 13 out of 253 reviews
Rating 2 - Terrible. 6 out of 253 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Elina Olimpia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing very clean and great staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Vineeta

Stayed 1 night in Oct 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is located in San Sebastian de Los Reyes area and in our case it was located at the perfect place to be close to our family and friends living in Madrid. This time of the year with cold weather the rooms have only heaters in use. If you want to cool your room just open a window and shut off the heater and it will be great. The only possible issue for this location is parking space if you are renting a car since you will need to park in the street if parking is available. We were using taxi and friends for our moves so it was not an issue for us. The room could be a bit small for some. Not an issue for us. Last but not least, the beds are on the extra firm side, so if you need a soft bed that is not going to happen. We did request a couple of extra large blankets and my wife placed them under the mattress cover and it helped her to make it a bit more comfortable. I would probably stay in this hotel, but I always look for others in the same area to compare rates. Recommended.
Stayed 1 night in Nov 2025

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Room was fine - hotel was in a strange location in the middle of a neighborhood with parking problems and accessibility problems with steep stairs just to get into the hotel. Staff were pleasant, food was good, but I also git back late to the hotel and it was literally chained closed. I had to wait for the hotel staff to open up the door for me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 2 nights in Oct 2025

10/10 Excellent

Diego

Stayed 1 night in Sep 2025

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2025

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
Stayed 4 nights in Apr 2025

10/10 Excellent

mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent Stay.

Very friendly and helpful staff, the room was clean and quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's all about the customer service / friendliness

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Stayed 4 nights in Jan 2025

6/10 Okay

F

Traveled with group
Liked: Cleanliness, staff & service

Ok for a night stop

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Stayed 1 night in Dec 2024

6/10 Okay

Juan Carlos

Business traveler
Quiet and clean . Location far from restaurants
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
The parking lot is too small for a big cars.
Stayed 2 nights in Jun 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
Stayed 1 night in Jan 2023

10/10 Excellent

EBENEZER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.

8/10 Good

Ines

8/10 Good

smadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 5 nights in Jul 2022

8/10 Good

daniel

Stayed 2 nights in May 2022

6/10 Okay

Belynda

Traveled with partner
Disliked: Staff & service
Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Stayed 3 nights in Feb 2022

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