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Eurostars Plaza Mayor

4.0 star property
Hotel with a rooftop terrace, a short walk to Puerta del Sol

Choose dates to view prices

Photo gallery for Eurostars Plaza Mayor

Lobby
Bar (on property)
Daily buffet breakfast (EUR 15 per person)
Porch
Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle Doctor Cortezo 10, Madrid, Madrid, 28047
  • Plaza Mayor
    ‪5 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

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Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room (with Extra Bed)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room (with Extra Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

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Exterior

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About the neighborhood

Madrid

Located in Madrid Centro, Eurostars Plaza Mayor is within a 5-minute walk of popular attractions such as Puerta del Sol and Plaza de Santa Ana. This 92-room, 4-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Plaza Mayor - 5 min walk - 0.3 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Gran Via - 10 min walk - 0.6 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Tirso de Molina Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪La Rollerie - ‬2 min walk
  • ‪Pum Pum Bakery - ‬4 min walk
  • ‪Casa de Granada - ‬1 min walk
  • ‪Yatai Market - ‬1 min walk
  • ‪Maestro Churrero - ‬2 min walk

About this property

Eurostars Plaza Mayor

Hotel with a rooftop terrace, a short walk to Puerta del Sol
Guests of Eurostars Plaza Mayor enjoy a rooftop terrace, free WiFi in public areas, and a business center. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a terrace, laundry facilities, and a water dispenser.
Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, laptop-compatible safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Eurostars Plaza Mayor?

Eurostars Plaza Mayor provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Eurostars Plaza Mayor?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at Eurostars Plaza Mayor on Jun 8, 2025 start from $160.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Eurostars Plaza Mayor?

This hotel is situated in Madrid Centro within a 10-minute walk of Puerta del Sol, Plaza Mayor, and Plaza de Santa Ana. You'll also find Gran Via and Prado Museum less than a mile away.

Is there parking available at Eurostars Plaza Mayor?

No, there isn't parking available at the hotel.

Does Eurostars Plaza Mayor have a casino?

No, Eurostars Plaza Mayor doesn't have a casino.

Is there an indoor pool at Eurostars Plaza Mayor?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Eurostars Plaza Mayor?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a café.

Does Eurostars Plaza Mayor have a hot tub?

No, there isn't a spa tub at this hotel.

Does Eurostars Plaza Mayor feature a restaurant that includes a breakfast menu?

Yes, Eurostars Plaza Mayor serves buffet breakfast each morning for a surcharge from its cafe.

Does Eurostars Plaza Mayor allow pets to stay free of charge?

No, pets aren't allowed at Eurostars Plaza Mayor.

Are there connecting rooms at Eurostars Plaza Mayor?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Eurostars Plaza Mayor?

The closest major airport to Eurostars Plaza Mayor is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.3 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Eurostars Plaza Mayor?

No, there aren't any guestrooms with balconies at Eurostars Plaza Mayor.

Eurostars Plaza Mayor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Karla

Business traveler
Excelente localización, y todo el servicio y estadía muy bueno.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marlon

Stayed 5 nights in Feb 2025

10/10 Excellent

cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay in Madrid. Would definitely stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Unacceptable Handling of burst pipe incident.

Dear Hotel Manager/ Hotels.com, I am writing to formally express my disappointment regarding the handling of the burst pipe incident in the early hours of 18/02/25 at Eurostars Plaza Mayor. At approximately 5 AM, a significant water leak occurred on our floor, resulting in an evacuation. While we understand that emergencies can happen, the lack of communication and guest support was entirely unacceptable. Only one person was working in the hotel at that time. When I called to explain the situation to the receptionist they said they would “make a note of it”. Only when I said that we may need to evacuate he came up. He evacuated the floor very well but he didn’t know where to cut the water as he was only in the job for two months and he didn’t know how to access the water valve through the parking. The only person with the access key for the other water valve was the maintenance worker who was at home sleeping and arrived at the hotel 30 minutes later. I had to man the reception as guests were calling asking about the situation and evacuation. Despite waiting in the hotel lobby for over three hours, we received little to no updates regarding the situation or when we could return to our rooms. No refreshments were offered, not even a bottle of water, and there was no attempt to ensure guest comfort during this prolonged inconvenience. I trust that Eurostars Plaza Mayor and hotels.com values its guests and will take appropriate action to compensate and resolve this matter.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria Elena, Aventura

Stayed 1 night in Feb 2025

6/10 Okay

Roxana, Stuart

Liked: Staff & service
For a 3 stars hotel it was OK. Clean friendly staff good breakfast great location but i felt no safecwalking by myself at night.
Stayed 6 nights in Jan 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Katty Vanessa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Los empleados súper atentos,limpio,muy bien situado me gustó recomendado!
Stayed 3 nights in Feb 2025

6/10 Okay

Monica

Stayed 2 nights in Feb 2025

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel within walking distance to all the tourist spots.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicola Jane

Stayed 3 nights in Dec 2024

10/10 Excellent

Wendy, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location! Walk straight and you’ll reach Puerta del Sol, turn left and you’ll reach Plaza Mayor, down the block and you’ll reach the Tirso de Molina stop on the Metro 1 (light blue) line which will take you to all the sights in Madrid. The only issue is every morning you have to walk through the corner church giving out food for the homeless and sidewalk can get extremely crowded.
Stayed 6 nights in Dec 2024

10/10 Excellent

Margaret

Stayed 4 nights in Dec 2024

10/10 Excellent

José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Carlos Linares

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Room comfort

4 Star?? Good location but poor at the basics

Virtually no toilet roll on arrival. No towels one day. Did not replenish coffee/tea sachets in room over 4 days
Stayed 4 nights in Dec 2024

8/10 Good

Maria Jane

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Adriana, Princeton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria, Huntington Beach

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel check in staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Denis Z

Stayed 8 nights in Nov 2024

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location..
Stayed 3 nights in Nov 2024

10/10 Excellent

Skye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 2 nights in Nov 2024

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