Eurostars Plaza Mayor

4.0 star property

Choose dates to view prices

Photo gallery for Eurostars Plaza Mayor

Daily buffet breakfast for a fee
Lobby
Minibar, in-room safe, desk, laptop workspace
Porch
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Calle Doctor Cortezo 10, Madrid, Madrid, 28047
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Double or Twin Room

9.0 out of 10
Wonderful
(88 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds
  • Free WiFi

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

Superior Double Room (with Extra Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Standard Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, Eurostars Plaza Mayor is within a 5-minute walk of Puerta del Sol and within 15 minutes of other popular attractions like Plaza Mayor. This 92-room, 4-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Plaza de Santa Ana - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Plaza de España - Princesa - 8 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.5 miles

Getting around

  • Tirso de Molina Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪El Cinco De Tirso - ‬3 min walk
  • ‪Maestro Churrero - ‬2 min walk
  • ‪La Rollerie - ‬3 min walk
  • ‪Casa de Granada - ‬1 min walk
  • ‪Taberna Tirso de Molina - ‬3 min walk

About this property

Eurostars Plaza Mayor

Guests of Eurostars Plaza Mayor enjoy a rooftop terrace, free WiFi in public areas, and a business center. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a terrace, laundry facilities, and a water dispenser.
Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, laptop-compatible safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Eurostars Plaza Mayor?

Eurostars Plaza Mayor provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Eurostars Plaza Mayor?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at Eurostars Plaza Mayor on May 10, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Eurostars Plaza Mayor?

This hotel is situated in Madrid Centro within a 10-minute walk of Puerta del Sol, Plaza Mayor, and Plaza de España - Princesa. You'll also find Gran Via and National Prado Museum less than a mile away.

Is there parking available at Eurostars Plaza Mayor?

No, there isn't parking at this hotel.

Does Eurostars Plaza Mayor have a casino?

No, Eurostars Plaza Mayor doesn't have a casino.

Is there an indoor pool at Eurostars Plaza Mayor?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Eurostars Plaza Mayor?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar/lounge and a coffee shop/cafe.

Does Eurostars Plaza Mayor have a hot tub?

No, this hotel doesn't have a spa tub.

Does Eurostars Plaza Mayor feature a restaurant that includes a breakfast menu?

Yes, Eurostars Plaza Mayor serves buffet breakfast each morning for a surcharge from its cafe.

Does Eurostars Plaza Mayor allow pets to stay free of charge?

No, pets aren't allowed at Eurostars Plaza Mayor.

Does Eurostars Plaza Mayor have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Eurostars Plaza Mayor?

The closest major airport to Eurostars Plaza Mayor is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.3 mi away (29 minutes by car).

Are there rooms with balconies at Eurostars Plaza Mayor?

No, there aren't any guestrooms with balconies at Eurostars Plaza Mayor.

Eurostars Plaza Mayor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1002 reviews
Rating 8 - Good. 347 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jose

Business traveler
Liked: Cleanliness, staff & service
The rooms were very good and comfortable. The lobby needs heating, as it felt cold. Excellent central location in Madrid, very close to Puerta del Sol.
Stayed 6 nights in Jan 2026

10/10 Excellent

Kerie

Liked: Cleanliness, staff & service, amenities
Clean rooms, nice linens, HUGE bed, good breakfast, central location, nice staff. Cool lounge music playing in the lobby. Ugly view from our bedroom window. Broken closet doors that wouldn’t stay open. Dark room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice clean and quiet room. Excellent location.
Stayed 4 nights in Jan 2026

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
ZERO Stars: A week before this trip, I needed unexpected, serious, emergency surgery. Hotels are about making people feel welcome, cared for, safe & comfortable, but this hotel (Eurostars) curtly dismissed my circumstances & refused a refund or credit. Expedia refused, too, even though proof was provided. As for the Eurostars brand (Eurostars, Aurea, Dorma, Exe, Ikonik, Crisol, & Tandem) they don't deserve your business. They revert to protocol & "policy" as an excuse to keep significant amounts of money to provide NO services, & despite very critical circumstances. Even if you provide them with legitimate medical paperwork, they don't care- they just tell you it isn't their "policy". Apparently, they don't have to care about your health or happiness if they already have your money. That's all they care about- costs, not clients. Patronize another establishment that has a human response, not a business one. Any travel reservations NOT made on Expedia were easy to refund or receive credit for, & many of them even overlooked their protocols given the serious & sad circumstances. The provider's prices were also just as inexpensive to book directly, & skip Expedia altogether. So, since Expedia wasn't less expensive, & made a refund impossible as a 3rd party, I've no reason to ever use Expedia again. I will just book with the providers directly. ONLY the arrangements I made using Expedia weren't refunded, so why use Expedia anymore. Skip the middle man, & save in the end.
Stayed 3 nights in Dec 2025

10/10 Excellent

ricky

Great service
Stayed 4 nights in Dec 2025

8/10 Good

Hector, Valencia

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality service confortable rooms
Stayed 1 night in Dec 2025

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice buffet breakfast and comfy rooms.
Stayed 2 nights in Dec 2025

8/10 Good

chandrawattie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is walkable to shopping ,restaurants etc the staff is friendly and I am grateful that the allow me to check in early without any extra payment
Stayed 1 night in Dec 2025

10/10 Excellent

Tatia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, clean rooms, no noise
Stayed 3 nights in Dec 2025

10/10 Excellent

Fernand

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El staff super amable y dispuesto a ayudar. La experiencia en el hotel fue muy agradable. El cuarto excelente, limpieza excelente, comida buffet balanceada.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jared

Stayed 1 night in Dec 2025

8/10 Good

Isabella

Stayed 3 nights in Nov 2025

2/10 Terrible

Katy

Disliked: Property conditions & facilities
Extremely noisy with music playing outside the room until 2am. Lots of missing items from the room such as pillows and towels. Would not go
Stayed 4 nights in Nov 2025

8/10 Good

Abdulrahman

Stayed 1 night in Nov 2025

10/10 Excellent

Liz

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

CARLOS F

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Excellent breakfast. Good customer service at the front desk.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mirela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, good breakfast, great location.
Stayed 2 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Todo ok
Stayed 6 nights in Nov 2025

8/10 Good

Dylan

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pleasant stay. Clean room, good size, and great location to the main plaza, palace, and restaurants.
Stayed 3 nights in Nov 2025

8/10 Good

Simon

Stayed 5 nights in Oct 2025

10/10 Excellent

Julio

Stayed 1 night in Oct 2025

8/10 Good

Ralph

Traveled with family
Liked: Cleanliness, staff & service
The room was clean, comfortable bed, very quiet internal room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Yasmary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, highly recommended.
Stayed 4 nights in Oct 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Oct 2025