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2.0 out of 5.0

Recent guest reviews

super hotel. we stayed here 5 years ago, and decided to stay here again - again a success. the staff Is fantastic - breakfast great. rooms big, clean - free water and fruit in rooms . will stay here again next time in Madrid (and btw good location, great bars restaurants nearby)

The staff were great and took care of all of our needs. They offer a portable wifi that you can use through out town which was a very nice feature. Location was close to train station and main areas of downtown. I think it is about a 10 min walk to train station and about 15 min to Mayor Plaza area. Room was clean but service from reception lady (Jessica or Juilia can't remember) was outstanding. She gave us great info on places to go and things to see and was just so nice and friendly. Would definitely go back.

The location is excellent, our room was great, breakfast was generous, the rate was very reasonable - but undoubtedly the most attractive aspect of the hotel is the service. Everyone - the receptionists, the dining room stuff, Miguel the owner - went out of their way to be exceptionally nice, informative and helpful. It really made our Madrid experience so much more enjoyable.

The Artrip Hotel, our first stop, was located in the Lavapies neighborhood, a 15 minute walk from the Atocha Train Station and a 15 minute walk from the Puerta del Sol (the central plaza in Madrid). Luckily, Madrid is a highly walkable city, so we were able to traverse all the major points of interest from there. The Artrip was good beginning for us – small, modern, and clean, albeit nothing too fancy. The staff was friendly (and graciously put up with my poor attempts to speak Spanish, though they also spoke English), and accommodated our very late check in. The room layout was a bit odd – the shower opened right into the carpeted little sitting area – and lacked storage space, with no real bathroom counters and limited real estate for our suitcases. We also wished for better pillows, but overall it was cute, serviceable, and comfortable, as well as a good deal.

Our stay at Artrip Hotel was great - our family room had lots of space & everything we needed. The helpfulness of the staff exceeded our expectations (i.e. they helped print train tickets we had forgotten, watched our suitcase for a few hours after we checked out, and even helped make a dinner reservation for us in the next city we were traveling to!). Wouldn't hesitate to stay there again!

This hotel is in a very nice location. clean and friendly staff. The rooms are very nice it is very big, It has a king bed and bunk bed. I am not a huge fan of the bunk bed because I found it uncomfortable and it had no duvet so I had to borrow my mums and the bed was very low I also had to borrow another pillow from my mum. The room has good wifi, the room also offers free bottles of waters, but it was a little bit noisy I could hear the other guests and I would of have like a window looking at the city there was only one window but in the shower which was kind of awkward because if you were having a shower then your neighbours could see you. The breakfast was a bit pedestrian it didn't offer a great variety of food the usual cereal, toast but it kind let it down I wanted more. The best part was coming from a long day of sight seeing in Madrid and coming to drinks and chocolate. This hotel is very good it offered great service.

Its hard to find reasonably priced hotel rooms in central Madrid (or in Europe) that fit a family of 4. Certainly we can rent an apartment, but its not convenient for short stays. This hotel is close to Atocha train station, the museums, and the Lavapies metro. Very friendly staff, free coffee and breakfast, nice room. Overall, we had an excellet stay, and we will definitely stay at Artrip again when we visit Madrid.

We visited back in Jan 2016 and if the management is the same still I really recommend this family run hotel. Small but stylish, interesting area close enough to walk to main art galleries, simple enjoyable Spanish breakfast and an owner who will genuinely engage, discuss Spanish history, and give practical help. Interesting non touristy location, and a rare experience in the “pre packaged” world of modern tourism. We would certainly visit again. Very happy memories.

We stayed here for three nights in December 2017 - two adults and two teenagers in a room with one bed and two bunkbeds. When looking for a hotel in Madrid, our main criterion was to find a place close to Atocha train station as we were taking an early-morning train. The hotel is close to Atocha - about 10-15 minutes to walk. It is also about 10-15 minutes from the El Prado museum and Plaza Mayor. There are lots of restaurants and little shops all around and a huge supermarket just a two-minute walk up the road. If you like Indian cuisine, there are also lots of Indian restaurants. There were always lots of people in the street, so we felt safe. The room was big enough and everything worked well. The wifi was good. We had free bottled water in the room (actually, you can drink water from the tap in Madrid). A great thing was that in the kitchen area all day there was a coffee machine, some snacks, and cool fruit juice. It was great to come home to the hotel after walking around Madrid all day and being able to enjoy a cold drink. We were in a room at the back of the building and heard absolutely no noise. The window in our room let in light from an internal courtyard area. That was good - enough light and privacy. The breakfast was ok - the usual Spanish ham and cheese and other items. All the hotel staff were polite, and I would like to mention particularly Juliana.

I selected this hotel because of great reviews on TripAdvisor. I find that many "one off" boutique hotels seem to get overrated--maybe because people think they're being posh or trendy staying at this type of property? This hotel has a strange layout. The room that I was assigned only had a couple small windows that opened up to what were essentially small ventilation shafts. Consequently, the room felt a bit like a dungeon--and smelled like one as well. Also, the flooring material throughout the room--including the bathroom--was something similar to a fine weave, commercial grade, sisal mat material. This worked fine in the bedroom space, however, it was a terrible idea in the bathroom area. This material would trap water (and anything else that spilled on it) and it would be nearly impossible to clean and/or sanitize. As a result, the bathroom area had a musty smell that was being somewhat masked by some powerful scent-sticks in the toilet area. The scent from those was so strong that I found it super annoying--even in the bed area (which was separated from the shower and toilet area by only a sliding "barn door" style door. Also, the room did not have a desk--so I found it somewhat awkward trying to get some work done--sitting on the somewhat soiled velvet covered couch with no type of table to work on. Again, all of this fell into what I would call the "artsy and unusual--but not practical or functional" category. I will not stay at this hotel again.

Calle de Valencia, 11 Madrid Madrid

Hotel highlights

  • Walking distance to Museo Nacional Centro de Arte Reina Sofia and El Rastro
  • Free in-room wired Internet
  • 24-hour front desk
  • Airport shuttle (fees apply)

Artrip places you in Atocha, within a leisurely stroll of popular sights such as Museo Nacional Centro de Arte Reina Sofia and El Rastro. The 17 rooms at this hotel include conveniences like sofa beds. It's in central Madrid and also close to Plaza Mayor and Prado Museum.


For your convenience, a continental breakfast is served for a fee each morning from 8:30 AM to 11:30 AM.


Artrip's 17 rooms are soundproofed and provide sofa beds, free bottled water, and laptop-compatible safes. Guests can expect to find WiFi, free wired Internet, and satellite TV. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include phones and desks.

Property features

Guests of Artrip have access to free WiFi in public areas. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.

Reviews from Trip Advisor

Trip Advisor aggregated rating

96.0% of guests recommend this hotel

Total of 1412 reviews