AC Hotel Aitana by Marriott4.0 out of 5.0
Recent guest reviews
Stay in lots of Marriotts and this isn't one of the best. It's clean and the beds are comfy and the staff is very nice. It's an okay hotel for a quick business stop over but not for a vacation as it's fairly simple..Not a great bar-restaurant location is ok not ideal for tourist.
Perfect hotel for the business traveller, quiet, clean, with great facilities. Gym was great and breakfast adequate but plenty of choice. It is in a great location close to the Stadium and walking distance to essential shops and Restaurants.
This is a good budget hotel located in Business district of Madrid. Good for families too. Clean and elegant with a good Gym and basic facilities. Rooms are well maintained though small in size. Service is good too.
The room was great and definitely 4 star standard. However service wasn't too great. Staff is unfriendly, when I ask for things like international adapter or weighing scale - its either comes at additional cost (which isn't the case in most 4 star hotels) or not available with no solution. For a 4 star hotel I expected more.
Very understated hotel, nothing immediately impacts you, but that's one of its charms. It's a perfect hotel for the finance district, but also really good for a AC Madrid match too, being a short walk from the stadium. Subdued, restrained, quite, confident. The staff are very friendly and deal with you in an unhurried, unflustered way. They exude efficiency. The rooms are large enough, clean, have good desk space and a stand out feature are the bed linens which are very high count cotton, some of the nicest sheets I've slept in away from home, and I am a thread count nerd. No tea and coffee making stuff as far as I could find. Mini bar! The restaurant might seem like it's not working, but it is. There's a great San Miguel on tap and the little menus hide some really lovely food given it's not much more than a bar menu. I had a caesar salad with crispy chicken, on another night a tuna salad. Both very nice. A colleague had steak which even for this flexitarian looked delicious. Breakfast is the usual continental buffet fair, but with lots of selection, some nice breads and fresh fruits and sweet pastries among the usual choices. Coffee is one of these pod affairs which I am not keen on due to the waste they produce (plastic pods). Otherwise enough to eat, of good quality and choice. All in all an absolutely safe bet for a business trip. No surprises, no disappointments, just a solidly good hotel.
Great place to stay especially if you are visiting the Bernabeu Stadium. Clean and modern, fast check in. We cannot say enough good things about the staff here. They were very friendly and extremely helpful. Alex, Ruth and Martha were especially kind and helpful to us during our stay here. Thank you for making our first stay in Madrid pleasant!
We have stayed here 3 times as so convenient for Bernebeu and overall we like- food good, and most staff really pleasant and welcoming. Breakfasts very expensive and can be noisy. Although a silly thing we were really quite unhappy on our latest visit - we eat in the lounge intentionally to watch la liga to which is not available in the room. Only 3 other customers in lounge and at the request of one of them, just as the match started, staff turned TV over to basketball without asking if we minded, even thought we were obviously watching the football. I went to reception and informed the staff member that I thought this was rude, and he should have perhaps asked us first - I said not to change back as did not want to cause too much of a fuss, but just wanted to give feedback. 2 minutes later at the request of the same customer (who was only drinking coffee and glued to their laptop throughout!) the staff then put the TV sound on too - I felt this was a bit provocative given I had only just suggested they should have shown more respect when changing channel and I did then ask for them to turn sound off - the staff view was it was for me to object not for them to ask if we minded - sorry, thought we were customers! I can't help but feel the other customer was given priority because they were Spanish.........as I say small issue really, but why so wrong to expect respect?? Might look somewhere else next visit.
Stayed here for one night while on business. Great location for business as my workplace was only a 400m walk away. Check in was fast and efficient. Room was a good size, modern and well appointed & clean. Nice bathroom. Big flatscreen TV but with a distinct lack of English speaking channels - BBC World is pretty useless, good job there is plenty of things to do in Madrid (like eating good food) in the evenings
Just got back from a great three nights in Madrid and watched Reql Madrid play Granada.The hotel location is fantastic for the Stadium just a few hundred yards.The hotel is quite functional but the staff are great and the price is good. What really annoyed me is the rip off breakfast price of 22 Euro for the worst continental breakfast I have had any where in the world.Marriott should be ashamed .We got taken the first morning but after that we went out and found great cafes at the back of the stadium for 5 euros each.Such a shame that the hotel would skim its guests in this way. We would go back for the stadium but never to eat .Be warned
I have been in this hotel a few times. Very good price / quality ratio. The recepcionists are very professional and the position of the hotel was perfect for my requirements. The rooms are confortable and clean. The restaurant is small but good and the bereakfast was excellent. Highly recommended.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 378 reviews