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Vila Galé Santa Cruz places you next to Santa Cruz Beach and within a 15-minute drive of Botanical Garden. This 262-room, 4-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. Santo da Serra Golf Club is also nearby.


Free buffet breakfast is served each morning from 7:30 AM to 10:30 AM. Enjoy dining at Versatil, one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with room service.


All 262 air-conditioned rooms feature balconies, minibars, and safes. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also included.

Property features

At Vila Galé Santa Cruz, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. If you drive, self parking is EUR 7.50 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a children's pool, a fitness center, and a spa tub.


  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Vila Galé Santa Cruz features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 9576 square feet (890 square meters) include conference space. This family-friendly hotel also offers a children's pool, a spa tub, and a fitness center. Onsite parking is available (surcharge).

  • Conference space size (meters) - 890 
  • Turkish bath/Hammam 
  • Number of bars/lounges - 2 
  • Number of restaurants - 2 
  • Conference space size (feet) - 9576 
  • Total number of rooms - 262 
  • Number of floors - 4 
  • Indoor pool 
  • Outdoor seasonal pool 
  • Poolside bar 
  • Children's pool 
  • Spa tub 
  • Steam room 
  • Sauna 
  • Full-service spa 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Limo or Town Car service available 
  • Business center 
  • Meeting rooms 10 
  • Conference space 
  • 24-hour front desk 
  • Porter/bellhop 
  • Gift shops or newsstand 
  • Shopping on site 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Television in common areas 
  • Arcade/game room 
  • Library 
  • Elevator/lift 
  • Wedding services 
  • Free breakfast 
  • Fitness facilities 
  • Tours/ticket assistance 
  • Free WiFi 
  • Children's club 
  • Luggage storage 
  • Garden 
  • Outdoor pool 
  • Terrace 
  • Self parking (surcharge) 
  • Spa services on site 

Family Friendly Amenities

  • Outdoor pool  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • DVD player  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

Vila Galé Santa Cruz offers 262 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • DVD player 
  • Hypo-allergenic bedding available 
  • Balcony 
  • Blackout drapes/curtains 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Desk 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • LCD TV 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Versatil - Onsite restaurant.

Inevitavel - This restaurant specializes in Italian cuisine.

Soul and Blues - Onsite bar.

Euforia - Onsite bar.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Windsurfing nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Fitness classes on site 
  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, massages, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

  • Sauna in spa 
  • Massages 
  • Hot stone massage 
  • Steam room in spa 
  • Spa tub in spa 
  • Body treatments 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at 11:30 PM


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


You'll be asked to pay the following charges at the property:
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 35
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 35
  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • Resort fee: EUR 1 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Effective January 1, 2016, a tourist tax of EUR 1 per person, per night, will be charged and collected at the property. This tax does not apply from the 6th night of stay and children 17 and below are exempt. This amount has been determined by the local administration. For further details, please contact the property using the information contained in the confirmation received after booking.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: EUR 7.50 per day
  • Facilities fee: EUR 11 and includes use of:
- Spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Santa Cruz Vila Gale
  • Vila Gale Hotel Santa Cruz
  • Vila Galé Hotel Santa Cruz
  • Vila Gale Madeira
  • Vila Galé Santa Cruz
  • Vila Gale Santa Cruz Hotel Santa Cruz
  • Vila Gale Santa Cruz Madeira

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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