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Pestana Grand Premium Ocean Resort

5.0 star property
Luxury hotel with 3 restaurants, 5-minute walk to Centro Comercial Forum Madeira

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Photo gallery for Pestana Grand Premium Ocean Resort

Aerial view
Creator video
Suite, Sea View | View from room
Bar (on property)
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
23 Rua da Ponta da Cruz, Funchal, 9000-103
  • Place, Centro Comercial Forum Madeira
    ‪2 min walk‬
  • Place, Formosa Beach
    ‪9 min walk‬
  • Place, Lido Bathing Complex
    ‪15 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪22 min drive‬

Room options

View all photos for Double or Twin Room (Land View)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Double or Twin Room (Land View)

10.0 out of 10
Exceptional
(4 reviews)
  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Double or Twin Room, Sea View

9.2 out of 10
Wonderful
(10 reviews)
  • Sea view
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Sea View

Suite, Sea View | View from room

Suite, Sea View

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room, Partial Sea View

View from room

Double or Twin Room, Partial Sea View

8.8 out of 10
Excellent
(6 reviews)
  • Partial sea view
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | View from room

Family Room

  • Sea view
  • 376 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | View from room

Superior Room, Sea View

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Land View | Extra Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Double or Twin Room (Land View | Extra Bed)

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Funchal

Centro Comercial Forum Madeira is within a 5-minute walk of Pestana Grand Premium Ocean Resort while other popular sites like Formosa Beach are within a 15-minute stroll. This 177-room, 5-star hotel has 3 restaurants along with conveniences like an outdoor pool and an indoor pool.

What's nearby

  • Centro Comercial Forum Madeira - 2 min walk - 0.1 miles
  • Ponta Gorda Bathing Complex - 3 min walk - 0.2 miles
  • Doca do Cavacas Natural Pools - 5 min walk - 0.3 miles
  • Formosa Beach - 9 min walk - 0.5 miles
  • Lido Bathing Complex - 15 min walk - 0.8 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪O Barqueiro - ‬4 min walk
  • ‪Charlottes Place - ‬4 min walk
  • ‪Art Food Corner - ‬9 min walk
  • ‪My Way - ‬2 min walk

About this property

Pestana Grand Premium Ocean Resort

Luxury hotel with 3 restaurants, 5-minute walk to Centro Comercial Forum Madeira
Pestana Grand Premium Ocean Resort features an indoor pool, an outdoor pool, and a children's pool. If you drive, self parking is EUR 15 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include balconies, coffee makers, and safes.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Pestana Carlton Madeira Ocean Resort Hotel
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  • Hot tub
  • Spa
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8.8 out of 10, Excellent, 1,001 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (EUR 15 per day)
  • Onsite parking includes off-street options

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Pool Bar
  • Restaurante Atrium
  • Restaurante Au Tagine
  • Trattoria La Fontana

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Drinks are not included for half board rate bookings.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number 3975

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

LTI Pestana Grand
LTI Pestana Grand Ocean
LTI Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
LTI Pestana Grand Ocean Resort Hotel Funchal
Pestana Grand
Pestana Grand Ocean
Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Funchal
Pestana Grand Premium Ocean Resort Hotel Funchal

Frequently asked questions

Are free cancellation options available at Pestana Grand Premium Ocean Resort?

Pestana Grand Premium Ocean Resort offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Pestana Grand Premium Ocean Resort?

This hotel is located in Funchal, just steps from Centro Comercial Forum Madeira and Doca do Cavacas Natural Pools, and within a short walk of Formosa Beach. You'll also find Lido Bathing Complex and Ponta Gorda Bathing Complex less than a mile away.

Is parking available on site at Pestana Grand Premium Ocean Resort?

Yes, covered parking is offered for EUR 15 per day.

Is there a spa at Pestana Grand Premium Ocean Resort?

Spa services at the hotel include massages.

Does Pestana Grand Premium Ocean Resort feature a casino on the premises?

No, Pestana Grand Premium Ocean Resort doesn't have a casino.

Is there an indoor pool at Pestana Grand Premium Ocean Resort?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What amenities will couples enjoy at Pestana Grand Premium Ocean Resort?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 3 restaurants.

Does Pestana Grand Premium Ocean Resort have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Pestana Grand Premium Ocean Resort have a restaurant with a breakfast menu?

Yes, Pestana Grand Premium Ocean Resort has 3 restaurants, and serves breakfast for a surcharge.

Does Pestana Grand Premium Ocean Resort allow pets to stay for free?

No, pets aren't allowed at Pestana Grand Premium Ocean Resort though service animals are welcome.

Are there connecting rooms at Pestana Grand Premium Ocean Resort?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Pestana Grand Premium Ocean Resort?

The closest major airport to Pestana Grand Premium Ocean Resort is Cristiano Ronaldo Airport (FNC), which is 15.6 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Pestana Grand Premium Ocean Resort?

Yes, every guestroom at Pestana Grand Premium Ocean Resort comes with a balcony with some featuring sea or mountain views.

Does Pestana Grand Premium Ocean Resort host weddings?

Take advantage of the wedding venue at Pestana Grand Premium Ocean Resort if you plan to say "I do" during your trip.

Pestana Grand Premium Ocean Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 326 out of 584 reviews
Rating 8 - Good. 208 out of 584 reviews
Rating 6 - Okay. 31 out of 584 reviews
Rating 4 - Poor. 10 out of 584 reviews
Rating 2 - Terrible. 9 out of 584 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Arbind Kumar

Stayed 4 nights in Sep 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
Stayed 10 nights in Sep 2025

8/10 Good

NALINI

Traveled with family
Liked: Cleanliness
We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!
Stayed 5 nights in Sep 2025

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Trushna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great beach hotel.
Stayed 7 nights in Sep 2025

8/10 Good

Pradeep kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Aug 2025

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Maciej

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another island trip

Overall this is not what you would expect from 5 star hotel. Especially for the price that we paid we expected a bit more. Food was very good.
Stayed 7 nights in Jul 2025

10/10 Excellent

Alan

Stayed 5 nights in Jun 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and all decor was like knew.The staff were excellent and very helpful. The room was cleaned every day and the furniture was like knew.There was always plenty to eat and would suit all tastes. We had an excellent holiday with no downsides.
Stayed 7 nights in May 2025

10/10 Excellent

Emanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.
Stayed 6 nights in May 2025

8/10 Good

Karl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nothing's unique about this property! Food is good but the selection is poor.
Stayed 7 nights in Apr 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Helgi

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Jan 2025

10/10 Excellent

Kamini

Stayed 3 nights in Jan 2025

10/10 Excellent

Mikhail

Stayed 5 nights in Nov 2024

10/10 Excellent

Eugen Horia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony and from the pool/dinning section.
Stayed 5 nights in Sep 2024

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Outside areas are lovely - the building could do with some work.
Stayed 7 nights in Aug 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Lovely seawater pool.
Stayed 10 nights in Aug 2024

8/10 Good

Alison

Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in May 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Matt

Stayed 1 night in Apr 2024

8/10 Good

Oleksandr

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great team , very helpful. Property needs updating.
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the room were priceless, the customer service was top notch, and the use of Judita's laundry service was both efficient and s cost savings.
Stayed 5 nights in Jan 2024

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