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Matsubara Acqua Park Hotel

3.0 star property
Beach hotel with 2 outdoor pools, near Parque Shopping Center Maceio

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Photo gallery for Matsubara Acqua Park Hotel

Water park
Property video
Front of property
Free daily buffet breakfast
TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Place, Parque Shopping Center Maceio
    ‪5 min walk‬
  • Place, Lagoa da Anta Beach
    ‪9 min walk‬
  • Place, Jatiuca Beach
    ‪12 min walk‬
  • Airport, Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪27 min drive‬

Room options

View all photos for Room Standard

Minibar, in-room safe, rollaway beds, free WiFi

Room Standard

  • 258 sq ft
  • Sleeps 4

View all photos for Standard Room

Standard Room | Minibar, in-room safe, rollaway beds, free WiFi

Standard Room

7.0 out of 10
Good
(33 reviews)
  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Maceió

Located in Cruz das Almas, Matsubara Acqua Park Hotel is within a 10-minute walk of popular sights such as Parque Shopping Center Maceio and Jatiuca Beach. This 110-room, 3-star hotel has 2 outdoor pools along with a free water park and free breakfast.

What's nearby

  • Parque Shopping Center Maceio - 5 min walk - 0.3 miles
  • Lagoa da Anta Beach - 9 min walk - 0.5 miles
  • Jatiuca Beach - 12 min walk - 0.7 miles
  • Praia Cruz das Almas - 2 min drive - 1.2 miles
  • Ponta Verde Beach - 5 min drive - 2.9 miles

Getting around

  • Maceio Bom Parto Station - 16 min drive
  • Maceio (MCZ-Zumbi dos Palmares Intl.) - 40 min drive

Restaurants

  • ‪Divino Fogão - ‬12 min walk
  • ‪Outback Steakhouse - ‬11 min walk
  • ‪Tio Armenio Restaurante - ‬12 min walk
  • ‪Armazém Guimarães Parque Shopping Maceió - ‬11 min walk
  • ‪McDonald's - ‬12 min walk

About this property

Matsubara Acqua Park Hotel

Beach hotel with 2 outdoor pools, near Parque Shopping Center Maceio
Guests of Matsubara Acqua Park Hotel have access to 2 outdoor pools, a free water park, and a children's pool. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, a free kid's club, and a microwave in a common area.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

Children under 5 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for BRL 140 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: BRL 140 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Frequently asked questions

Is free cancellation available at Matsubara Acqua Park Hotel?

Matsubara Acqua Park Hotel offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do near Matsubara Acqua Park Hotel?

This hotel is situated in Cruz das Almas, just steps from Lagoa da Anta Beach, and within a 10-minute walk of Parque Shopping Center Maceio and Jatiuca Beach. You'll also find Ponta Verde Beach and Pajucara Beach within a short drive.

Is parking available on site at Matsubara Acqua Park Hotel?

Yes, self parking is offered for free at the hotel.

Does Matsubara Acqua Park Hotel have a casino at the property?

No, Matsubara Acqua Park Hotel doesn't have a casino.

Will I find an indoor pool at Matsubara Acqua Park Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Matsubara Acqua Park Hotel?

This waterfront hotel offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and a restaurant.

Are there hot tubs at Matsubara Acqua Park Hotel?

No, this hotel doesn't have a spa tub.

Does Matsubara Acqua Park Hotel have a restaurant with a breakfast menu?

Yes, Matsubara Acqua Park Hotel serves free buffet breakfast each morning from its restaurant.

Will Matsubara Acqua Park Hotel allow pets to stay free of charge?

No, pets aren't allowed at Matsubara Acqua Park Hotel.

Are there connecting rooms at Matsubara Acqua Park Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Matsubara Acqua Park Hotel?

The closest major airport to Matsubara Acqua Park Hotel is Maceio (MCZ-Zumbi dos Palmares Intl.), which is 13 mi away (40 minutes by car).

Are there rooms with balconies that I can book at Matsubara Acqua Park Hotel?

No, there aren't any guestrooms with balconies at Matsubara Acqua Park Hotel.

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 155 out of 455 reviews
Rating 8 - Good. 104 out of 455 reviews
Rating 6 - Okay. 90 out of 455 reviews
Rating 4 - Poor. 57 out of 455 reviews
Rating 2 - Terrible. 49 out of 455 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thalissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Fabio

Stayed 1 night in Oct 2025

6/10 Okay

DIENE

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Experiência não muito agradável

Não tive uma boa experiência. O local tinha um cheiro forte, tanto no quarto, quanto no refeitório, era insuportável ficar dentro do refeitório. O frigobar dava choques.
Stayed 2 nights in Oct 2025

2/10 Terrible

Toni Edson

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NÃO ACREDITE NAS FOTOS! O lugar está completamente deteriorando. A noite demasiadamente escuro, assustador. Distante demais do centro, mas o pior é o interior. Piso, paredes e o cheiro insuportável! No quarto, e roupa de cama cheirando mofo. Ao tirarmos o lixo que estava no ralo, o cheiro de esgoto foi insuportável. Locamos por 7 dias, mas chegamos e fomos embora no dia seguinte. Falaram que iriam fazer reembolso dos 6 dias, via email, e nada.
Stayed 7 nights in Sep 2025

2/10 Terrible

Marco Aurélio

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Lilian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel bem antigo

O hotel é bem antigo e precisa de uma boa revitalização. Os quartos são amplos, mas apresentam alguns problemas, como espelhos descascados e piso com umidade, o que passa uma sensação de falta de manutenção. Por outro lado, os funcionários são muito gentis e atenciosos, e o café da manhã é bom, com boas opções. O hall de entrada está bem conservado, mas a fachada e principalmente os quartos merecem melhorias para que a experiência seja mais agradável.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrielli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel em péssimo estado de conservacao

O hotel é péssimo. Está em um estado de conservação lamentável. Parece que nunca passou por uma reforma.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria José

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, ótimo café e ótimo ponto.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paulo costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Suellen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aparentemente antigo, mas reformado, funcionários educados, próximo shopping, e frente para a praia (mas contém pedras),local com bastante plantas, peixes, tudo bem cuidado. Ponto a melhorar, horário do café, vimos apenas um rapaz, fazendo reposição dos alimentos, limpando as mesas,e atendemos hóspedes, faltou também telefone no quarto para falar com a recepção No geral tudo certo
Stayed 2 nights in Sep 2025

10/10 Excellent

Arthur oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

José M

Traveled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiquei um período de sete dias no hotel matsubara, recomendo a todos, funcionários atenciosos, limpeza do quarto e do hotel excelente, quarto confortável, café da manhã ótimo.
Stayed 7 nights in Sep 2025

4/10 Poor

JADISON F

Traveled with family
Disliked: Property conditions & facilities

RAZOÁVEL.

Razoável! um bom café da manhã, bom atendimento. porém o hotel está precisando de uma manutenção em sua estrutura externa e alguns por menores na parte interna. Devido a esse contatempos considero seu valor fora do padrão.
Stayed 1 night in Sep 2025

10/10 Excellent

LUCIANE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local agradável, embora seja um prédio antigo, para quem está com crianças é um bom lugar, pois tem um Parque aquático,o serviço de café da manhã muito bom, o atendimento muito bom.
Stayed 4 nights in Sep 2025

6/10 Okay

Izaias

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mas ou menos

Stayed 3 nights in Sep 2025

10/10 Excellent

Givanildo

Liked: Staff & service, property conditions & facilities, room comfort
Quarto limpos e organizado, funcionários bem atentos muito bom mesmo.
Stayed 2 nights in Sep 2025

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pontos positivos: quarto limpo, café da manhã muito bom, atendimento muito bom, ótima localização e piscinas muito boas. Pontos negativos: internet horrível, só pegava a da recepção, o quarto com cheiro de tinta muito forte (os armários e cabeceiras pareciam ter sido pintados recentemente).
Stayed 1 night in Sep 2025

10/10 Excellent

Eufrásio Fabrício

Stayed 1 night in Sep 2025

6/10 Okay

Gabriela

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Falta de atenção

Me colocaram no quarto com o ar condicionado pingando em cima da cama, descarga fraca, eu e minha família usávamos e tínhamos que dormir com mal cheiro pq não descia. Reclamei e nada foi feito e se foi não foi resolvido. Passei 3 noites com uma pingueira na cabeça. Eu só indico o parque, fora isto não indico a estadia a nenhum conhecido e nem vou mais.
Stayed 3 nights in Sep 2025

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