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Sheraton Grand Macao Hotel, Cotai Central

4.5 out of 5.0

Recent guest reviews

Hair (obviously not from the head) were found in the bathtub, which is terribly disgusting and unacceptable.

Stayed at this hotel for 2 nights with some friends. The check-in line was very long when we arrived. There were quite a few agents but it still took 40 minutes to check in. Room was spacious. It's a little bit of a walk to other locations (Taipa village, City of Dreams) but otherwise great. I would stay here again when I return.

This hotel is central located in Cotai with super facilities. Excellent stay !!!

After staying at this amazing hotel there's really nothing not to like about it. They offer free shuttle to and from the ferry, they are in the middle and heart of Macau gambling and nightlife, and they are five minutes from a free shuttle bus that takes you to the city center. The best part about it they have a bridge connecting you to the Venetian Hotel and four seasons Hotel all without leaving the hotel. It's like getting the best of all three amazing hotels for the price of one.

The hotel is in Cotai which is where most of the new casinos are located. Although there was a free shuttle to Taipa, we found it a bit inconvenient to travel back and forth. We would recommend the hotel if your intentions are to shop and gamble. If you are doing more site-seeing in Taipa, I think the Wynn would be a better choice.

BEst to get your "SPG - starwood preferred guest" card beforehand as waiting at check in is long without it. Everything else was great. Also getting access to lounge area for free food and internet is great.

I had only one problem about my payment. When I checked in, hotel staff told me that I have not paid all payment. They had only my credit card for guarantee so I had to explain them everything. Again, when I checked out I am told the same thing. I don't know why. What 's wrong with this matter?

as usual, casino is not big and too little kind, service is goood and everyone is kind to help

Estrada do Istmo. s/n Cotai

Hotel highlights

  • Close to Cotai Strip
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Cotai Strip is within a mile (2 km) of Sheraton Grand Macao Hotel, Cotai Central, and other popular sites like Macau Olympic Complex are within a couple of miles (3 km). This 4001-room, 4.5-star hotel has 3 outdoor pools along with a full-service spa and a casino. Near the airport, it's also near University of Macau and Macau Tower.


Relish the international cuisine at Feast - World Flavor, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All 4001 soundproofed accommodations feature sitting areas. Guests can expect 42-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include iPod docks, refrigerators, and minibars.

Property features

Sheraton Grand Macao Hotel, Cotai Central features a full-service spa, 3 outdoor pools, and a casino. Parking is MOP 300.00 per day (MOP 500.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour fitness center, and a sauna.

Room options

Club Room

Full 2 | King 1 | Sleeps 3

Room, View (Cotai)

Full 2 | King 1 | Sleeps 4

Deluxe Suite

King 1 | Sleeps 4

Executive Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 5039 reviews