Pyramisa Isis Hotel & Suites Luxor4.0 out of 5.0
Recent guest reviews
Very friendly. Efficient service. Centrally located. Easy access to Luxor Temple, Karnak and river ferry to West Bank and valley of the Kings and so much more. Luxor is a vast open air museum which really must be seen and has to be on everyone's list to experience before death.
This hotel had its glory days back when tourists flocked to Egypt. Now two thirds of it are closed but the service is excellent, the room we booked on the internet had twin beds and there was no trouble changing to a double bed room (and bonus, a huge terrasse). The rooms do need upgrading but without customers, why bother. The pool was very clean and towels readily available. The staff in general was friendly and helpful, we got really good massages. The italian restaurant was pretty good and they only had us two as customers. The breakfast buffet was generous although we were never more than 5 customers at once. We met our driver for the next few days in front of the hotel (Assan with a british flag in his taxi window) a most honest man who took us around for a fair price. The only unpleasant episode was the felucca man at the back of the hotel who tried to sell us a sail for 5000 LE even if the price on the corniche is at most 200 LE. He said it was a joke but we know he really took us for fools.
This hotel has become filthy miserable and needs a facelift...I use it for pool in summer time times. Pool is large and beautiful but filthy. Had some idiot boat driver mouthing off to me by the river, and he wouldn't shut up last summer, he needs sacking. Was a great hotel pr revolution,, now shame but needs looking at ..Reception friendly and nice,, beer at the bar is ice cold,, but again just grim
I have just returned from this hotel,after a very pleasant stay.The hotel staff are very attentive,and professional in everything they do.The hotel has many great facilities,pool,squash,and good restaurants with bar.The rooms are very spacious,clean,and house keeping do a great job daily.I strongly recommend this excellent hotel,you will not be disappointed.
I have to say first that the staff are very helpful & friendly trying there best to help, but the towels colors & bed linen & cover are grayish!! Bed is uncomfortable the mattress is awful , pillows are may be 100 years old , cleanliness is really bad, I tried to push myself to stay but really couldn’t have a shower and use the towels I tried one meal -couldn’t continue it- I know it has been closed for a while I think it’s better to be closed for renovation & getting a better cleaning company or staff It’s location is very good but what I saw was heartbreaking The rates are low & the quality of everything in the room is low too Couldn’t manage to sleep there & changed to another hotel
We had stayed in this hotel in the past but this time was not the same in many aspects, ambiance, the food choices and quality in the hotel, and overall upkeep of the hotel. Hopefully the economy will turn the tide in the future, but the hotel needs to upgrade and rethink their past popularity and service. Most of the staff were friendly, and helpful, however the response time was slower. Overpriced for the services provided.
Back some days ago (picked up a nasty bug on plane back) so only just feel like writing. Another great time with all our Hotel Staff friends. So sorry for them as so few guests. Because of this there is not a lot of choice in food, but that is so understandable. Also we were all inclusive and the Beverage Manager had not stocked up the bar very well - however we managed, mainly because we like being at this Hotel with its 2 Pools and beautiful gardens, where the gardeners never stop working. We heard that they were expecting more guests in the Autumn and Winter months, I do hope so for these big Hotels are fighting for their life. Lets hope that 2018 will be a lot better for them, En Shallah!
Hotel Pyramisa Luxor is located on the eastern side of the Nile. Hence it is about a mile to the north to reach the centre of Luxor and the temples. There is always one of those beautiful coaches ready to take you there in a few minutes, but even by foot it is only a 15-min walk. Luxor is also a particularly safe city. Pyramisa Isis Luxor is on a quite busy road, but you do not notice that in any way. This hotel offers more than a four star level compared to Western European standards. The spacious hall, foyer and bar are beautifully decorated and the location is lovely. All the rooms are luxuriously decorated and well kept, and overlook the beautifully maintained gardens with numerous exotic plants and a large swimming pool. These gardens and terraces adjoin the Nile with the golden mountains of the west bank with its many art treasures that make a fairy-tale impression in the morning light. We stayed here all-inclusive, which included a breakfast buffet, a lunch and dinner buffet and accompanying drinks throughout the day. There was a wide choice of tasty dishes. Lunch on the terrace overlooking the Nile and West Bank was also possible, even though the waiting times were sometimes a bit long. Both the reception, restaurant and room staff is friendly and helpful and do their best to meet special needs. In early March 2017 we had beautiful summer weather. The price/quality ratio of this hotel is excellent.
This is to record one horrible experience at this so-called 5 star hotel. We have visited the hotel during an off season, and we were probably the only guests there. You would expect them to treat us in a special way, being their only guests. Their special treatment included: 1- Credit Card payment was not available, I had to pay in Cash (Their single POS machine was malfunctioning). 2- Horrible air conditioning (Nearly not functioning), and it was almost 45 C at that time. 3- Very very poor breakfast, bread came out of the deep freezer. 4- The hotel was short staffed that they did not have any room service or any one to serve us coffee or even water. 5- Rooms are bad: No Safe box, awful beds, Non-functioning AC in most of the rooms, Our basin was broken, Tap was loose. 6- A lizard entered one of the rooms when we tried to get some fresh air in this very hot atmosphere with NO AC. No response from house keeping to our complaint. 7- A very rude, arrogant, and careless Manager (Mr. Abdel-Fattah) who did not respond to any of our complaints. He even suggested that if we don't like the stay at his hotel we can go anywhere else. This was very rude and unacceptable. I Had to change the hotel to a nearby really 5-star one. THE LIST COULD GO ON FOREVER, YET THE CONCLUSION WILL REMAIN THE SAME .... NEVER EVER VISIT PYRAMISA HOTEL (ISIS) IN LUXOR, AS I DON'T WANT ANYONE TO EXPERIENCE THIS KIND OF TREATMENT I HAVE RECEIVED. NAME: TAREK KHALAF ALHUSSAINI EMAIL: firstname.lastname@example.org phone no. : 00201223434597
Last week I returned from my 26th 2 weeks holiday from Luxor. I have been going there since 1989 first visit then from 1995 every year and sometimes twice! The people of Luxor are so welcoming and friendly and yet with so few visitors the town is suffering. The majority of Hotels are great and this year we have been back to our lovely Pyramisa. The staff including Mustapha, Fiesal and Food and Beverages Manager are all great and helpful the evening waiter Ahmed is lovely and will do his best to satisfy your food requirements. Magad the evening Barmen was special, good English and very interesting to talk to. Nasser our room boy was lovely always smiling and cleaned our room every day. Mervat the pretty receptionist had very good English and was very helpful, The team of very hardworking gardeners keep the beautiful gardens immaculate, We cannot understand why Thomson only go to the Red Sea and not Luxor. We have to fly with Egyptair which although an excellent airline is very expensive. If only Thomson would fly again direct to Luxor I feel sure many more people would go to see all the magnificent sites of Luxor. We are returning to the Pyramisa Hotel in October AND CANNOT WAIT!!!!
- Free buffet breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Located in Nile River Luxor within a mile (2 km) of Luxor Temple, Pyramisa Isis Hotel & Suites Luxor is within 2 miles (3 km) of Luxor Museum. This 450-room, 4-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and free self parking. It's also near Karnak and Colossi of Memnon.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés.
All 450 air-conditioned rooms feature fireplaces, balconies, and refrigerators. LCD TVs come with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, safes, and desks.
Guests staying at Pyramisa Isis Hotel & Suites Luxor enjoy access to 2 outdoor pools, a fitness center, and a spa tub. There's free parking, and an airport shuttle for USD 30 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 5 meeting rooms, and conference space.
Reviews from Trip Advisor
71.0% of guests recommend this hotelTotal of 718 reviews