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Best Western Plus Grand Hotel Victor Hugo

4.0 out of 5.0

Recent guest reviews

It redefines the phrase 'rubbish hotel'. I should have known when I stepped into the corridor - mustiness, I think it is. But first you encounter a surly receptionist. I'm tempted say if you don't want a job, leave. Then there is a slow and tiny lift - don't bring a bag or, if you do, leave your spouse at home, you can't fit both in at the same time - and a tiny room (though to be fair I can only just touch opposite walls of the room at the same time). There is no air conditioning, the single bed is narrow, the bathroom is a mish-mash of items apparently bought in a sale, the window is tiny, the room airless. And it's 32 degrees today. There is a Dan which you can plug in. But if you turn off the room lights at the switch on the wall the fan also switches off. The bedside light works though. Great engineering chaos. As unappealing a combination of charmless elements as I have ever seen. You could write a book about it and call it 'How not to run a hotel'. Truly dreadful. Why BEST Western. What is it 'best' compared to? I'm being charged to stay here. They should be paying me.

The best thing about this hotel is the friendly, enthusiastic staff; the second best is the free parking on the street outside. We found the rooms clean and well prepared, but the decor in the room itself rather dated - it felt very mid-1990s - though at least the bathroom was more modern. Most irritatingly, though, the air con was about as effective as a wasp's fart, which wasn't helpful as we were staying on one of the warmest nights of the year so far. So we slept rather fitfully. Comfortable beds, mind you, and the big screen TV was a nice touch - easier to watch than the tiny little thing you usually get. And the location was another strong point - about a 10-minute walk through parkland to the city centre. All in all, then, a decent experience, but one I'd more readily associate with a three-star hotel than four.

The hotel has great location. The anex on the opposite side of the street is not a problem. The room is comfortable and wide. Breakfast has also many options. The best is the staff, that is very kind and attentive. It'a a good choice in the town.

We stayed at the annex part of the hotel across the street from the main building. There is a busy road next so the traffic noise might disturb sleep. The city centre is very near. The room was compact and clean. The receptionist was friendly.

The hotel is expertly located just a 10 min walk from the centre. In terms of the price we had a very large room as well as a balcony! I read several reviews about noise from the annexe side of the hotel but me and my partner did not notice this...I had mentioned when booking that it was a surprise trip for my partners birthday and they provided us with a drink voucher upon arrival too! Overall extremely happy with our stay here.

A room here over the Easter holidays was cheaper than in comparable hotels in the city center. The distance to the center was less than 1 km so it was not bad. There were some restaurants, two supermarkets and a bakery close to the hotel. The museums in Park Dräi Eechelen were a bit over 1 km away. A major bus stop (Foundation Pescatore) was a few hundred meters away with buses e.g. to the airport, the railway station and even many villages outside the Luxembourg City. Overall the location was good even though it wasn't in the center. Our room faced the inner yard and it was clean and quiet. It was a business suite, which was small for a suite, but we knew that at the time of booking. On the other hand the bathroom was large, about as big as the bedroom. The sofa in the living room was not a sofa bed and there was no TV in the living room. Breakfast was available for 15 euros per person. It was ok, but not fancy. Service was friendly and helpful.

This is a well located hotel in the city, walking distance to the city centre. The hotel is modern, clean and the rooms are comfortable. The shower however is in the bath and cramped and the rooms facing the road are very noisy. There's a good selection of food for breakfast but the fruit salad still had frozen bits in it.

Good location to see the wonderful sights in Luxembourg, we enjoyed our stay in the annexe building across the road from the main hotel, room was clean and comfortable, only small niggles, the main door banged shut every time anyone came in or out of the building at all times of night, a soft close on the door would stop this, so simple to solve. The maids also started work very early so noisy in the mornings. Can't fault location or the extra touches in the room and nice staff, we would return as the city is so lovely, it's a great choice for a weekend break.

This hotel is located on a very busy road , so if you have a room at road side this is not the best . The hotel is located not in the best area of the city . Streets are not clean and is a different style as the centre. Hotel does not have a parking but there is a big public parking on 5 min walk. 1€ per hour from 8 am till 6 pm. The hotel room is clean with locker and wide screen tv . The bed is not that good, old wooden frame making noises with every move . The shower was good with strong beam . Internet was free . The breakfast was like the most in France a bit sober not that much choice. The reception was really friendly with good service and a smile . There is a fitness although this is a very small room in the basement . Price is about 170€ per night which is for this hotel a bit to high . But in Luxembourg you only find cheaper around 10 km outside city centre . This hotel is about 15 minutes walk to centre .

Just had a short break in luxembourg staying at this hotel. A lovely hotel with great staff very clean, would stay here again perfect location 10 mins walk from centre where there restaurants and bars.

3, Avenue Victor Hugo Luxembourg City

Hotel highlights

  • Walking distance to Grand Ducal Palace
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Fitness center

Located in Limpertsberg within a short walk of Grand Ducal Palace, Best Western Plus Grand Hotel Victor Hugo is within a mile (2 km) of other popular sights such as National Museum of History and Art. This 66-room, 4-star hotel has a bar/lounge, free in-room WiFi, and a fitness center. It's in central Luxembourg City and also close to Notre-Dame Cathedral and Casemates du Bock.


Start each morning with breakfast, served for a fee from 7:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


All of Best Western Plus Grand Hotel Victor Hugo's 66 rooms are soundproofed and have an array of amenities, including minibars, free newspapers, and safes. Guests can expect to find free WiFi and TVs. Hair dryers are also available.

Property features

Guests staying at Best Western Plus Grand Hotel Victor Hugo enjoy a fitness center, a sauna, and a rooftop terrace. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, express check-in, and laundry facilities.

Room options

Classic Single Room, Annex Building

Twin 1 | Sleeps 1

Superior Single Room

Twin 1 | Sleeps 1

Superior Double Room

Full 1 | Sleeps 2

Suite, 1 Bedroom

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

63% of guests recommend this hotel

Total of 249 reviews