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Best Western Plus Grand Hotel Victor Hugo

4.0 out of 5.0

Recent guest reviews

I especially asked while checking in, if the room was quiet and if they had a quiet room but the man said it was perfectly quiet so when we arrived, we did like the room, very large especially for European standards, very nice restroom and lovely shower but when we turned the lights and the tv off the room was still illuminated from the street lights and the street noise was bad, I tried to fix the external blinds but they only covered half the window but the worst was the jackhammers cranking up at 6:30 in the morning, from then on there was no sleep for anyone. When I mentioned this to front desk in the morning, the lady said, oh yes it is very noisy on that side. I do not recommend this hotel even though the room is nice.

You will struggle to get a better value hotel than this. 5 - 10 mins from town centre. Good restaurants and bars nearby too. I have stayed here a few times and this is my hotel of choice Staff recognise me now too Very clean and modern. Rooms are a good size - bathrooms very clean and showers are great. Pleasant staff. Nice bar. I have not eaten here so cannot rate that side

I visited Luxembourg because I needed airline points and this was the cheapest destination. I didn't fancy sleeping at the airport (I was staying for 36 hours!), and I didn’t fancy sleeping in a neighbouring country, so Victor Hugo was the cheapest hotel of a decent standard I could find. I arrived well before check-in time and although early access to the room was not available, the hotel were happy to hold my bag and gave a receipt as you would expect. I spent a few hours exploring the city (Maps may make the hotel look distant, but it’s a small city - the hotel is at most a 20 minute walk from the shopping centre). I then came back and checked in - staff were polite and helpful. I stayed in the “annexe” My room was marketed as a single bed - I incorrectly assumed this would be a double bed with single occupancy, or perhaps just a smaller double - no, it was actually a single bed. I got what I paid for - fair enough. The room had a view of the wall of another building a meter away, but at least there was a window. The room was small but adequate with a disproportionately large TV mounted high on the wall making it only really watchable when you were lying in bed. Heating and cooling were a bit tough to master, one unit appeared to heat and cool so I tried that, but after a cold 30 minutes I tried the radiator which did warm me up. The room had a kettle, some coffee but no tea and apparently some free biscuits - of course they weren’t free but had been placed so as to to cover up the minibar price list! As the room was absolutely freezing when I arrived, and after hours walking around the city, so was I, I took a shower. The stall is a rather old fashioned square one with two movable doors, one of whom was off its runner, making it rather tight. There were only 2 rather small towels and a floor mat along with an odd assortment of accessories but shower gel and soap were provided. The shower pressure was amazing - i stayed in there for 10 minutes to warm myself up, then another 10 just to enjoy the experience! The local area is probably very busy during the week, but lots of the popular locations seemed to be closed at the weekend, The hotel offered breakfast but it wasn't included so I decided to see what I could get outside. There was also a tiny restaurant on the ground floor of the annex, but it seemed to be closed. In the afternoon some bars and restaurants did open and they were pretty cool places. There were also two supermarkets within a 5 minute walk of the hotel, one a bit like WholeFoods, the other more Asda. Unfortunately the Annexe was not without its issues. The front door had a card reader but was left unlocked - I mentioned this when I checked out and was told that it should have been locked at night but perhaps it had been forgotten. Solid floors throughout meant that one person talking in the corridor was audible from inside other rooms not just on their floor, but on other floors too. Added to that, the building had a staircase at either end, the fire doors to which had been left open and didn't even seem to have an auto closer. I didn't notice if there were sprinklers installed, but leaving the fire doors open at both ends seems pretty unsafe to me (I closed the one at the end by my room!) Another problem was that the “double” lock on the door to the room didn't work (the lever didn`t move even slightly) there was also no spy hole in the door. I know there is little crime in Luxembourg, but why fit the locks if they don`t work and why fit a safe in the room if you don`t fit a spyhole? All in all though I was satisfied with the hotel and would stay here again if the price was competitive and I happened to need to visit Luxembourg for a second time.

This hotel is in a good location only 10 minutes walk to the centre. The room was a twin room for myself and my daughter, clean and spacious. The bathroom large and had a great shower and complimentary toiletries. Breakfast was varied and plentiful. We enjoyed our stay which was enhanced by the helpful gentleman on the reception who gave us a map of the area and explained the best routes to take to see all that Luxembourg has to offer.

Twin room for one night £60 It was spotlessly clean, rooms were a good size and came with a selection of teas and coffees and a kettle. Nice toiletries and a great hot shower All for £60 I don’t think you could ask for better value. Staff were also really helpful. Fantastic!

This hotel has 2 parts (opposite is the dependance), I recommend the fantastic breakfast, the hotel is located near the centre. There is an electric kettle in the room with coffee and tea. The bathroom is clean with good cosmetics.

Nice stay in this hotel... Room is big enough... We were upgraded because they was a problem in the siphon in the first room... Comfortable bed... Big restroom and clean... Excellent service and friendly staff...the hotel is in 10 minutes walking from the downtown area... It is highly recommended

The room was small, clean and in good order. I was in a single room across the road from the main lobby, but was aware of this when booking. The hotel is only a ten minute walk from the main centre. There was a decent supermarket just around the corner to cater to snacks and drinks. The room was very small and the bed was a single, but it catered for a quick two night stay. Just a word of warning, like southern Europe, Luxembourgians vacate the city in August, they're all off enjoying the sunnier climates in the Mediterranean, so this means all the top restaurants are shut and the place is a ghost town.

Good hotel, we were staying in the annex which was fine, but the layout was a little odd. On the first floor, climbing up the stairs the first door opens up onto the stairs, meaning you have to sweeze past it on the way in and out if staying on the first floor. Because that firedoor was always open, it could be noisey at night with people coming back late as the sound echoed up and down the stairs. There was too much furniture in the room. Could of done with one chair instead of two, a smaller table and moving the luggage rack elsewhere as walking round to the other side of the bed was difficult without bumping into something. Also the room got very hot. We were staying in December and had the heating turned off yet would wake up in the night feeling ill due to how warm it was. We would open the window but then would be woken early by noises outside. The staff are nice, 24 hour reception, nice bar, great wifi. Checking was good as provided us with everything we needed including a map of the city. I would stay here again, but would maybe pay a little more and see what that gets us. The bathroom was fab though, good shower! To be honest, we got th room fairly cheap so can't complain too much.

The venue is not located not in the very city centre but the centre can be reached easily by foot. The hotel has no own parking lot but the underground parking at the Schuman square is very near. The overall installation of the hotel is new and of good quality. We had a really spacious room for little money and was to the inner courtyard. Sleeping was good. The breakfast was not bad but it was freezing cold in there. Check-in was -out was quick and kind.

3, Avenue Victor Hugo Luxembourg City

Hotel highlights

  • Walking distance to Grand Ducal Palace
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Fitness center

Located in Limpertsberg within a short walk of Grand Ducal Palace, Best Western Plus Grand Hotel Victor Hugo is within a mile (2 km) of other popular sights such as National Museum of History and Art. This 66-room, 4-star hotel has a bar/lounge, free in-room WiFi, and a fitness center. It's in central Luxembourg City and also close to Notre-Dame Cathedral and Casemates du Bock.


Start each morning with breakfast, served for a fee from 7:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


All of Best Western Plus Grand Hotel Victor Hugo's 66 rooms are soundproofed and have an array of amenities, including minibars, free newspapers, and safes. Guests can expect to find free WiFi and TVs. Hair dryers are also available.

Property features

Guests staying at Best Western Plus Grand Hotel Victor Hugo enjoy a fitness center, a sauna, and a rooftop terrace. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, express check-in, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

63.0% of guests recommend this hotel

Total of 285 reviews