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Mama Shelter Luxembourg

3.0 star property

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Photo gallery for Mama Shelter Luxembourg

Exterior
Rooftop terrace
Exterior
Twin Room, 2 Twin Beds (Medium Mama) | Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
2 RueDuFort Niedergrunewald, Luxembourg City, L2226
  • Place, Philharmonie Luxembourg
    ‪3 min walk‬
  • Place, European Convention Center Luxembourg
    ‪4 min walk‬
  • Place, European Court of Justice
    ‪5 min walk‬
  • Airport, Luxembourg (LUX-Findel)
    ‪11 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama) | Premium bedding, minibar, in-room safe, desk

Double Room, 1 Queen Bed (Large Mama)

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Medium Mama)

Premium bedding, minibar, in-room safe, desk

Double Room, 1 Double Bed (Medium Mama)

9.6 out of 10
Exceptional
(22 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds (Medium Mama)

Twin Room, 2 Twin Beds (Medium Mama) | Premium bedding, minibar, in-room safe, desk

Twin Room, 2 Twin Beds (Medium Mama)

8.8 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Large)

Room, 2 Twin Beds (Large) | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (Large)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible (Large Mama)

Room, 1 Queen Bed, Accessible (Large Mama) | Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible (Large Mama)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Luxembourg City

Located in Kirchberg, Mama Shelter Luxembourg is next to European Court of Justice and Philharmonie Luxembourg. This 145-room, 3-star hotel has a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Philharmonie Luxembourg - 3 min walk - 0.2 miles
  • European Convention Center Luxembourg - 4 min walk - 0.3 miles
  • European Court of Justice - 5 min walk - 0.3 miles
  • European Parliament Luxembourg - 6 min walk - 0.4 miles
  • Grand Ducal Palace - 17 min walk - 0.9 miles

Getting around

  • Place de Metz Tram Stop - 3 min drive
  • Pfaffenthal-Kirchberg Station - 11 min walk
  • Findel International Airport (LUX) - 15 min drive

Restaurants

  • ‪L'Osteria - ‬3 min walk
  • ‪Sofitel Luxembourg Europe - ‬4 min walk
  • ‪Junco - ‬6 min walk
  • ‪Les Jardins D’anaïs - ‬18 min walk
  • ‪Lunchtime - ‬5 min walk

About this property

Mama Shelter Luxembourg

Guests staying at Mama Shelter Luxembourg enjoy a rooftop terrace, free WiFi in public areas, and a gift shop. Self parking is available for EUR 21 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. This smoke-free hotel also has a banquet hall.
Guests can expect free WiFi and Smart TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers. Minibars, safes, and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 14 for children
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Mama Shelter Luxembourg caters to LGBTQ+ guests.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mama Shelter Luxembourg Hotel
Mama Shelter Luxembourg Luxembourg City
Mama Shelter Luxembourg (Opening May 2020)
Mama Shelter Luxembourg (Opening July 2020)
Mama Shelter Luxembourg (Opening March 2020)
Mama Shelter Luxembourg Hotel Luxembourg City

Frequently asked questions

Is a free cancellation option available at Mama Shelter Luxembourg?

Mama Shelter Luxembourg offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Mama Shelter Luxembourg?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Luxembourg on May 24, 2026 start from $190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mama Shelter Luxembourg?

This hotel is situated in Kirchberg, just steps from European Court of Justice and Philharmonie Luxembourg, and within a short walk of European Parliament Luxembourg. You'll also find Plateau du Kirchberg and National Museum of History and Art less than a mile away.

Will I be able to park at Mama Shelter Luxembourg?

Yes, parking is offered for EUR 21 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Mama Shelter Luxembourg have a casino at the property?

No, Mama Shelter Luxembourg doesn't have a casino.

Will I find an indoor pool at Mama Shelter Luxembourg?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mama Shelter Luxembourg?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and a smart TV.

Are there hot tubs at Mama Shelter Luxembourg?

No, there isn't a spa tub at this hotel.

Does Mama Shelter Luxembourg have a restaurant with a breakfast menu?

Yes, Mama Shelter Luxembourg serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mama Shelter Luxembourg allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mama Shelter Luxembourg for a fee of EUR 25 per pet, per stay.

Are there connecting rooms at Mama Shelter Luxembourg?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Mama Shelter Luxembourg?

The closest major airport to Mama Shelter Luxembourg is Findel International Airport (LUX), which is 5.1 mi away (15 minutes by car).

Can I book a room with a balcony at Mama Shelter Luxembourg?

No, you won't find guestrooms with balconies at Mama Shelter Luxembourg.

Mama Shelter Luxembourg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 181 out of 261 reviews
Rating 8 - Good. 64 out of 261 reviews
Rating 6 - Okay. 9 out of 261 reviews
Rating 4 - Poor. 6 out of 261 reviews
Rating 2 - Terrible. 1 out of 261 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, amenities
Great room, amazing restaurant fab location
Stayed 3 nights in Nov 2025

8/10 Good

Karyl

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean. Hotel is modern and funky.
Stayed 3 nights in Nov 2025

10/10 Excellent

carine

Stayed 3 nights in Nov 2025

10/10 Excellent

Mary Jo

Stayed 2 nights in Nov 2025

10/10 Excellent

Irene

Stayed 1 night in Sep 2025

10/10 Excellent

George

Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Thor

Stayed 2 nights in Sep 2025

4/10 Poor

daniel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Poor service and cleanliness

There was an awful smell in the bathroom throughout my stay. I reported it to the front desk but nothing was done about it. I later discovered it was the shower drain but the smell was pungent
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great decor! You have to get the breakfast, amazing options!! Really nice staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Marielis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe as a solo traveler. Quiet and clean
Stayed 2 nights in Aug 2025

10/10 Excellent

ena, Atlanta

Stayed 1 night in Aug 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

angie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bruno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel, easy enough to get to the Ville Haute.
Stayed 2 nights in Jul 2025

8/10 Good

TAMSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Mama loves you :)
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

A pleasant stay. It’s in the modern part of the city and an easy tram ride to the old town. Rooms and style are what you would expect if you have stayed at a Mama Shelter before. Fun, stylish, playful. I did find having the same soap to wash your hair and body a little disconcerting and at first thought they forgot to place the shampoo and conditioner in the room. It worked though. The bed was very comfortable and it was in a very quiet location so perfect for light sleepers. Breakfast was very good. With even fresh fruit and vegetables to make your own juice Sadly, dinner was a disappointment. Grilled squid was like old shoe leather which you couldn’t even cut with a knife. It was an extremely busy night so service was hit and miss too so maybe the kitchen just couldn’t cope. A very generous garlic bread so that hit the spot. Overall, it was good and worth checking out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Love this hotel chain. Very fun vibe, staff was super friendly, bar was poppin late night. Will look for them again if I travel to France.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristiina

Stayed 2 nights in Jun 2025

8/10 Good

Aldin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Laurent, Mercer Island

Business traveler
Liked: Cleanliness, property conditions & facilities
Personnel 5 Room 4 Ambiance 5 Breakfast 4 Restaurant (diner) 2 Value 4
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

4/10 Poor

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

could be much better!

It's a beautiful hotel and convenient, but I couldn't have any sleep! They have a cute restaurant onsite, that said, people were parting and music going on all night, not great as the rooms aren't soundproof! Then once the party was over morning and loud walkers started to pass by, not a great experience! They should do something to make the room soundproof!
Stayed 1 night in May 2025

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