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The Lusaka Hotel

3.5 star property
Hotel in Lusaka with free breakfast and a 24-hour front desk

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Photo gallery for The Lusaka Hotel

Outdoor pool
Hallway
Premium bedding, in-room safe, desk, iron/ironing board
Property entrance
Breakfast, lunch, dinner served; international cuisine

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Corner Cairo / Katondo, Lusaka, 10101
  • Place, Lusaka City Market
    ‪9 min walk‬
  • Place, Lusaka National Museum
    ‪12 min walk‬
  • Place, Soweto Market
    ‪14 min walk‬
  • Airport, Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪31 min drive‬

Room options

View all photos for Sable

Premium bedding, in-room safe, desk, iron/ironing board

Sable

  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Lusaka

Within a short walk of Lusaka City Market, The Lusaka Hotel is within a mile (2 km) of Soweto Market. This 3.5-star hotel has 80 rooms and welcomes guests with free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Lusaka City Market - 9 min walk - 0.5 miles
  • Lusaka National Museum - 12 min walk - 0.7 miles
  • Freedom Statue - 12 min walk - 0.7 miles
  • Soweto Market - 14 min walk - 0.8 miles
  • Chilenje House - 17 min walk - 1.0 mile

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 45 min drive

Restaurants

  • ‪Hungry Lion Intercity - ‬16 min walk
  • ‪KFC - ‬7 min walk
  • ‪Matebeto - ‬3 min drive
  • ‪Coffee talk - ‬11 min walk
  • ‪Bombay Lounge - ‬16 min walk

About this property

The Lusaka Hotel

Hotel in Lusaka with free breakfast and a 24-hour front desk
The Lusaka Hotel features an outdoor pool, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a banquet hall.
TVs come with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Free newspapers, safes, and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Interior
Melsim Lodge
  • Pool
  • Breakfast included
  • Free airport shuttle
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Melsim Lodge

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1914
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: 50 percent of room rate (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Lusaka Hotel
The Lusaka Hotel Hotel
The Lusaka Hotel Lusaka
The Lusaka Hotel Hotel Lusaka

Frequently asked questions

Is a free cancellation option available at The Lusaka Hotel?

The Lusaka Hotel offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do close to The Lusaka Hotel?

This hotel is located in Lusaka, a short 7-minute walk from Lusaka City Market and also 20 minutes on foot from Soweto Market. You'll also find Chilenje House and Parays Game Ranch within a short drive.

Is there parking available at The Lusaka Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at The Lusaka Hotel?

Spa services at the hotel include mani/pedis.

Does The Lusaka Hotel have a casino on the premises?

No, The Lusaka Hotel doesn't have a casino.

Is there an indoor pool at The Lusaka Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Lusaka Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does The Lusaka Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Lusaka Hotel have a restaurant that serves breakfast?

Yes, The Lusaka Hotel serves free continental breakfast each morning from its restaurant.

Does The Lusaka Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The Lusaka Hotel.

Does The Lusaka Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Lusaka Hotel?

The closest major airport to The Lusaka Hotel is Lusaka (LUN-Kenneth Kaunda Intl.), which is 15.6 mi away (45 minutes by car).

Are there rooms with balconies at The Lusaka Hotel?

No, there aren't any guestrooms with balconies at The Lusaka Hotel.

The Lusaka Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 8 out of 20 reviews

5.6/10

Cleanliness

5.2/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nicholas

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Property is very old and poorly maintained. Requires thorough refurbishment before advertising it for international guests. This is a perfect case of What You See Is Not What You Get (WYSINWYG). Terrible and Pathetic!
Stayed 6 nights in Aug 2022

10/10 Excellent

Richard

Stayed 5 nights in Aug 2022

8/10 Good

Albert

Stayed 2 nights in Jun 2022

6/10 Okay

Ishmael

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Rabson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location closer to everything
Stayed 3 nights in Jun 2022

6/10 Okay

Dominik

Stayed 3 nights in Mar 2021

8/10 Good

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

he Lusaka Hotel

The Lusaka Hotel was in a good condition. The staff was kind. Unfortunately the did not reply to any of my mails.
Stayed 2 nights in Mar 2021

8/10 Good

Dominik Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war hilfsbereit, obwohl ich kein englisch gesprochen habe.
Stayed 2 nights in Mar 2021

2/10 Terrible

Chingasiyeni

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel in the centre of the city

The hotel is the worst of more than 150 hotels l have ever been. It's seriously fithy. The toilt the bedding you can't recognise the colur of the mosquito net. The toile is like the 1950s toile and never been renovated since the hotel has been opened. The cooks and the people saving in the kitche were filthy. To say the list the hotel should be closed down. It is appalling.
All these are the list of what l could take picture Unsafe wall plugs See all pictures on the left side and all below pictures as proof of what l experienced and paid for it.
Fithy toilet and walls
The most fithy floor the room and the bathroom
Dirt mosquito net
Stayed 1 night in Nov 2019

4/10 Poor

Tung, Mel Australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

So so hotel

Hotel in need of urgent reservation such as damaged roof,very old furniture. Staff need to be well trained in customer service, free breakfast should be clearly stated as continental as hot food must be paid for

8/10 Good

Robert, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. The staff were all helpful and the breakfast was good. Don't expect a luxury hotel as this isn't a top of the range hotel but it was good value, with clean rooms and a TV.

2/10 Terrible

Lisa, Houston, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does not live up to expectation

We had booked this hotel 4 months in advance. I had emailed the Manager Mr. Mbewe ahead of time to arrange for transport from the airport to the hotel. He stated that they would "send transport as per our confirmation". When we arrived no one was at the airport to transport us and when I called the hotel, the desk said that did not provide that service. When we arrived at the hotel there was trash knee deep in the street in front of the hotel. The hotel did not have the booking information from expedia and tried to charge us for the room. I had to call expedia at a cost of $1 per minute (a $17 call) to straighten things out. The room was filthy, the bedding worn, the bathroom had tiles coming off the wall and it was infested with roaches. The power went out at midnight. We had to get up early to catch a bus the next morning and lugged our luggage down the stairs in the dark (Its a good thing we had brought head lamps). The front door had been broken in the night and no effort had been made to pick up the glass, so we lugged our luggage over the glass. We had booked and paid for 2 rooms for 2 days later in the week, but cancelled and made other arrangements for our stay. Look elsewhere.

2/10 Terrible

TIM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appalling

When I arrived at this hotel (late at night) the hotel claimed to have no record of my booking and were full. I do not know if the problem lies with hotels.com or the hotel. All I know is that I had to walk the streets to find an alternative hotel late at night in a strange city. This is simply not acceptable from a safety point of view. To add insult to injury I have now been charged by hotels.com for the room. I have emailed to inform hotels.com of this but have received no reply and now when I go onto the website and click on 'contact us' it takes me to a 'page not found' response. I have also attempted to contact via skype but could not be heard correctly. Please refund my money ASAP and provide an explanation for this appalling service.

4/10 Poor

Luther, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort

Beyond basic

Made Expedia booking and payment two days before arrival. When checking in, they told me they had no record of a booking and that they were fully booked and had no room for me. After pressing them hard they magically found my booking saying that it had come in only that morning. On further pushing them, they found that indeed they had a room but it was a higher class room than the one I had booked, and asked for an upgrade payment. I refused, saying that they already took my payment for a basic room and were now committed to giving it to me. They relented and gave me the room that was one class better than the basic one. Having finally negotiated my way in to the hotel, I checked my room. There was some evidence that the sheets and pillowcases had not been changed, the mattress was only a piece of foam, and there was no shower in the bathroom. They kindly provided a bar of soap for use in the bathtub, but no towels or other linens. On the plus side, there were only a few cockroaches and they weren't very large. I was left wondering what the basic room would have looked like!

6/10 Okay

Ritva

Disliked: Property conditions & facilities
Vastaanotto huono, ei tiedetty mitään tulostani, mistä varattu, paljon maksettu jne. Hotelli on vanha ja rapistunut. Aamiainen hyvä. Osa henkilökunnasta ystävällisiä. Uima- allas ala- arvoinen, likainen. Ei pystynyt uimaan. Keskellä kaupunkia, kiureinen ja rauhaton paikka. Huone kuitenkin rauhallinen.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

hôtel décevant

L’hôtel se trouve au centre la ville c'est bien mais le reste était horrible. il est très vieux et pas bien renouvelé. dans l’ancien temps il était peut-être bon il y a plus de 60 ans.don pour ce standing le prix est trop élevé. le réceptionniste ne savait pas la réservation de l'Expedia. il n'y avait pas de l'eau chaude, les serviettes de bain étaient pas bien propres. son restaurant était nul. la nuit bruyante .
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service

予約が入ってなかった

周りは、観光対象は特になく、首都なのにレストランやスーパーもなく、ほぼ露店だけで、日没とともに店も人もいなくなり、閑散として治安が悪そうです。 予約が入っていないと言われ、６８ドル払わされた。 これについてはExpediaのHelpにメールしたが５日経過後も何も回答なし。

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recommendation

1. No electric power consent in the room 2. No remote controller of air conditioner 3. Dirty electric tea pot 4. No free WiFi - Desk sell the WiFi Coupon (6 ZMW per hakf an hour)

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