The room was comfortable, and clean. The AC unit was a little loud though.
Our check in was a nightmare! Front desk attendant refused to give me his name, charges the 100 security deposit with no explanation and then I had to pay out of pocket, cash, for his own processing fee. Get to the room and it smells of smoke, no sheets or comforter on one of the beds. Microwave is broken and water leak from refrigerator. We asked for extra towels because room only had for one person when we were a number of 4 on the list. This place is not recommended in my book for a one night stay. It’s not even your typical motel, it is an extended hotel. So all you see around the place are people that choose not to live a good lifestyle. I was so scared for my grandkids we got them rooms at the Best Western. I was to receive my “security deposit “ after check out, but behold I was not refunded that money! This place and its employees is a joke! Not sure how Orbitz works with such a poor servicing company!
It was nice i asked for receipt said I would get it at checkout . In morning he did not give it to me he said get it from orbits. In the past I have received it
Clean rooms, nice place to stay close to restaurants, etc. Would recommend over any other hotel in Lockhart
quiet comfortable rooms, clean pool, delicious breakfast options, helpful staff
The hotel was clean and comfortable. The hotel was nice and quiet and the staff was friendly.
The room was clean. But the sofa bed mattress was horrible, seemed very old and it was very uncomfortable. The front desk clerk was very friendly and gave us another mattress. Sleeps well for four.
Staff was very helpful. Enjoyed the free breakfast and the business center.
the hotel was typical for best western... the manager is not helpful. we were in town for a memorial service and they wouldn't allow us to check in early. The assistant or front manager is very friendly and helpful.
Best Western Lockhart Hotel & Suites places you 3.5 mi (5.7 km) from Lockhart State Park. This hotel has 42 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free full breakfast is offered each morning.
All of Best Western Lockhart Hotel & Suites's 42 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Hair dryers, safes, and ironing boards are other standard amenities.
At Best Western Lockhart Hotel & Suites, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and free newspapers.
The room was comfortable, and clean. The AC unit was a little loud though.
Our check in was a nightmare! Front desk attendant refused to give me his name, charges the 100 security deposit with no explanation and then I had to pay out of pocket, cash, for his own processing fee. Get to the room and it smells of smoke, no sheets or comforter on one of the beds. Microwave is broken and water leak from refrigerator. We asked for extra towels because room only had for one person when we were a number of 4 on the list. This place is not recommended in my book for a one night stay. It’s not even your typical motel, it is an extended hotel. So all you see around the place are people that choose not to live a good lifestyle. I was so scared for my grandkids we got them rooms at the Best Western. I was to receive my “security deposit “ after check out, but behold I was not refunded that money! This place and its employees is a joke! Not sure how Orbitz works with such a poor servicing company!
It was nice i asked for receipt said I would get it at checkout . In morning he did not give it to me he said get it from orbits. In the past I have received it
Clean rooms, nice place to stay close to restaurants, etc. Would recommend over any other hotel in Lockhart
quiet comfortable rooms, clean pool, delicious breakfast options, helpful staff
The hotel was clean and comfortable. The hotel was nice and quiet and the staff was friendly.
The room was clean. But the sofa bed mattress was horrible, seemed very old and it was very uncomfortable. The front desk clerk was very friendly and gave us another mattress. Sleeps well for four.
Staff was very helpful. Enjoyed the free breakfast and the business center.
I believe this response is for the hotel down the street from us as you checked in at our hotel Best Western. Hopefully Orbitz will realize this review is for another hotel.