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La Santa

Property class: 3

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Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
2 Via Merlina, Lugano, TI, 6962
  • Place, Lugano Exhibition Centre
    ‪6 min walk‬
  • Place, Funicolare Monte Brè - Cassarate Station
    ‪11 min walk‬
  • Place, Lake Lugano
    ‪11 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪11 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | WiFi (free)

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Room, Non Smoking

Basic Room, Non Smoking | WiFi (free)

Basic Room, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | WiFi (free)

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Double Room | WiFi (free)

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room

Room | WiFi (free)

Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Basic Twin Room

Basic Twin Room | WiFi (free)

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Lugano

Located in Viganello, La Santa is within a 10-minute stroll of sights such as Lake Lugano and University of Lugano. This 10-room, 3-star pension has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
View more Pensions in LuganoOpens in a new window

What's nearby

  • University of Lugano - 5 min walk - 0.3 miles
  • Lugano Exhibition Centre - 6 min walk - 0.4 miles
  • Parco Ciani - 9 min walk - 0.5 miles
  • Funicolare Monte Brè - Cassarate Station - 11 min walk - 0.6 miles
  • Lake Lugano - 11 min walk - 0.6 miles

Getting around

  • Lugano (QDL-Lugano Rail Station) - 7 min drive
  • Lugano Funicular Station - 7 min drive
  • Lugano (LUG-Agno) - 20 min drive

Restaurants

  • ‪Before B4 - ‬6 min walk
  • ‪The Trinity Irish Pub - ‬9 min walk
  • ‪Ristorante della Posta - ‬2 min walk
  • ‪Pane & Zucchero - ‬8 min walk
  • ‪Ristorante Fresco - ‬9 min walk

About this property

La Santa

At La Santa, guests have access to free WiFi in public areas, free newspapers, and a terrace. A stay here includes free offsite parking. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This pension also has a picnic area.
Guests can stay connected with free WiFi.

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Oct 4 - Oct 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: CHF 12 for adults and CHF 6 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of CHF 25; reservation required
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.15 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately CHF 12 for adults and CHF 6 for children
  • Hosted evening meal: CHF 25

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 11:00 AM—-10:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

La Santa Lugano
La Santa Pension
La Santa Pension Lugano

Frequently asked questions

Is free cancellation available at La Santa?

La Santa offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to La Santa?

This pension is situated in Viganello within a short 9-minute walk of Lake Lugano and also 11 minutes on foot from Parco Ciani. You'll also find Funicolare Monte Brè - Cassarate Station and Villa Ciani less than a mile away.

Is there parking available at La Santa?

No, there isn't parking at the pension but you'll find free parking.

Does La Santa have a casino on the premises?

No, La Santa doesn't have a casino.

Is there an indoor pool at La Santa?

No, there is no indoor pool at this pension.

Is La Santa a good place to stay for couples?

Couples will appreciate amenities like a restaurant, a bar/lounge, and a free manager's reception at this pension.

Are there hot tubs at La Santa?

No, this pension doesn't have a spa tub.

Does La Santa have a restaurant that serves breakfast?

Yes, La Santa serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does La Santa allow pets to stay free of charge?

Yes, pets stay free at La Santa and the property also provides food and water bowls for pets.

Are there connecting rooms at La Santa?

No, this pension doesn't feature connecting guestrooms.

What is the closest airport to La Santa?

The closest major airport to La Santa is Lugano (LUG-Agno), which is 4.4 mi away (20 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 29.1 mi away.

Are there rooms with balconies at La Santa?

No, there aren't any accommodations at La Santa that offer a balcony.

La Santa Reviews

Reviews

6.4
Rating 10 - Excellent. 11 out of 62 reviews
Rating 8 - Good. 14 out of 62 reviews
Rating 6 - Okay. 17 out of 62 reviews
Rating 4 - Poor. 11 out of 62 reviews
Rating 2 - Terrible. 9 out of 62 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place the worker was very nice to every one.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything perfect
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Angela

Disliked: Property conditions & facilities
Above a pizza restaurant, cheap room. Quick check in and friendly staff. Room dark and dated, wi fi did not work, bathroom small and dirty but good shower. Area was fine in the day but felt unsafe at night. Room central and walking distance to the centre and lake.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia hotel picture is not the one of the actual hotel. Hotel is actually above a bar.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it is. A room! A safe room! Close to the station Pretty clean! An all around great place for a bed and a place to call home a few nights.
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Sedigheh

Disliked: Cleanliness, property conditions & facilities, room comfort
It was very old and hot! Maybe as a family, we booked a wrong one! The owner, however, was very friendly!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night and I definitely got my money's worth. The bathroom and shower were shared with other guests but they were really clean. The food was also great although a bit expensive. The room was a bit shoddy, but I'm not complaining; the beds were clean, towels were provided, the TV had plenty of channels, and I had a sink in the room which made it a very comfortable stay. If I go back to Lugano, I'll probably stay here again
Stayed 1 night in May 2024
Verified review

8/10 Good

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and tried to communicate with us, but their English was very limited. The room was clean but a little bit old.Supermakert Coop very close which is so convenient
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The building is old, needs repair. The room seems to be cleaned quickly. The water pressure in the shower is low.
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Randi

Disliked: Staff & service

Horrible experience

The room was sold out, when we arrived. So we had to find a new hotell outside the city. Had to pay 5 times more. Extremely dissapointed
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The staffs are pretty nice, the room also consider as clean, but the facilities are old and some needs work. Be aware that the hotel does not have a sign “Hotel” per se, so you just get to “La Santa” restaurant, hotel staff will process in the restaurant, and all the rooms are above the restaurant. (We had some trouble to actually locating the hotel). Ultimately speaking, the price are good. (You get what you pay for). Last word, the food in restaurant is very good both in quality and quantity
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Connie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotellet var i virkelig dårlig stand, gammelt, slidt og i rigtig dårlig stil. Personalet var dog søde og hjælpsomme, men det er ikke et sted, vi kommer igen
Stayed 1 night in May 2026
Verified review

4/10 Poor

Jean-daniel

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nous sommes allés pendant le week-end de Pentecôte et pas de petit déjeuner car la pension était fermée ! Très bruyant concernant la circulation si la fenêtre est ouverte.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Anna Gelsomina

Liked: Staff & service
Persona cordiale
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities

pas top

bon accueil, mais surprise c'est un bar. chambre à part le matelas confortable, le reste une catastrophe: sol cassé, un vieux bureau rafistolé, problème électrique sur interrupteur de la salle de bain, une seule prise, les murs camouflés par un papier autocollants de mauvais goût, tout datait et pas rénové ou très mal. pas eu accès pour le petit déjeuner car jour férié le lendemain de l'arrivée.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Passte gut für uns als günstige Unterkunft auf der Durchreise/Rückweg vom Campingurlaub. Leider haben wir die Lage (Nähe zum See) gar nicht ausgenutzt - kamen spät an und führen morgens weiter. Empfang war sehr nett, und der Besitzer (?) war sehr hilfsbereit auf meiner Frage nach einem Adapter für die Steckdosen, suchte und gab uns einen. Wir fanden die Unterkunft sauber, und die bereit gestellten Handtücher waren kuschelig und zahlreich, in verschiedenen Größen. Natürlich darf man zu dem Preis keinen Luxus erwarten, taten wir auch nicht. An manchen Stellen entsprach der Zustand nicht allen Anforderungen an Unfallsicherheit, wie herausstehende Schraubenenden im Bad oder ein etwas zu großer Abstand zwischen Bett und Wand auf dem Etagenbett oben. Es gab einen Ventilator und ein Fenster. Wir schliefen gut und waren zufrieden.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Friedrich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horror

Unterkunft katastrophal Schimmel im Bad. Lichtschalter im Bad mit Tesafilm abgedeckt. Lautes rütteln an d Eingangstür um 4.00 Früh
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Li Chyn

Disliked: Cleanliness, staff & service, property conditions & facilities
床鋪不舒服
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities

Lugano25

Zustand des Hauses ,arg renovierungs bedürftig. Die Betten eine Katastrophe. Da es sehr warm war hatte es lediglich einen Ventilator im Zimmer. Gemerkt hat man nix davon. Die Hand und Duschtücher rochen komisch, wie abgstandenes Wasser. Der einzige Lichtblick ist das Personal. Sehr freundlich und hilfsbereit. Zur Begrüssung gab es ein kühles Getränk.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Nicolaus

Disliked: Cleanliness, property conditions & facilities, room comfort
Diese Lokalität dürfte meiner Meinung nach nicht vermietet werden. Sehr schlechter Zustand und dreckig.
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Karin

Disliked: Cleanliness, property conditions & facilities
Völlig heruntergewirtschaftet. Auf gar keinen Fall zu empfehlen. Das Personal hat sich bemüht, nützt dann aber auch nichts.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Salvatore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Male, male!!

Da cancellare la Definizione di hotel.brave le persone.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Für eine Nacht kann man damit leben. Würde aber def. nicht mehr hingehen.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Umberto

Disliked: Cleanliness, property conditions & facilities
Camera fatiscente parete in perline di legno che separano separano il bagno
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, room comfort
Sehr freundliche und grosszügige Gastgeber.
Stayed 1 night in Nov 2024