Best Western Leoso Hotel Ludwigshafen
4.0 out of 5.0
50% based on 177 reviews
Recent guest reviews
Our group was booked into this 6 story hotel for 1 long night. Upon check-in at 7 PM, rooms were very warm but spacious and clean, lobby was roomy. Some rooms had portable fans in them. None of the Elec outlets would work with either my converter or my adapter (both had worked fine in four other hotels across four countries.) Room lamps were hardwired into walls. Fired up the room AC unit and went down to dinner, food was good. That's when we were told by a staff member that the hotel is slated for tear-down sometime next year, so they are not spending on infrastructure. AC units do not work (hence the few portable fans). Only 1 window opened (inward) & should have only opened about 3 inches but catch was broken. It could swing open 1 m before snagging on drapery (a bit scary on 6th floor!) Around 10PM the room temp had dropped to 85 F, when room filled with cigarette smoke from the guy next door smoking out HIS open window. Had to close mine and swelter - 86.2 degrees at 3AM - or else try to sleep in a haze of tobacco smoke. No fans left, could not plug in my own little fan or charge phone because of non-working Elec outlets. Cold showers of little use. Gave up at 4AM, packed, finished night roasting in lobby. So maybe comfortable if you are Satan & used to the temps of Hell. Otherwise, go elsewhere. Feel sorry for staff and manager, not much they can do. Corporate ought to be ashamed of itself.
They lie on their website: quote This 4-star hotel is within close proximity of Mannheim Jesuit Church and Schloss Mannheim. Rooms Make yourself at home in one of the 192 air-conditioned guestrooms. unquote There is NO Airconat all,the place its dirty, rooms are smelling, I wonder who gave the m 4 stars. stay away from this place.
Ridiculously hot rooms. No AC. Pick another hotel. Can't give any other feedback yet because I can't get past the room temperature. If you must stay here in the summer, make sure you have a room on the backside. Front side rooms in the afternoon are probably 90 degrees
Dirty, outdated, and rude staff. Avoid this place - it feels like it hasn’t been updated (or cleaned!) since the 1970s. Well, maybe it’s been cleaned a bit, but the carpets and sinks are flithy (see my photos) The commons areas are decent and it’s nice that it has a pool, but it feels like a hotel that needs A LOT of work to bring it up to modern standards. The location is a bit strange too - it sits across from a train station in the middle of what appears to be a deserted business park — very industrial feeling and not very friendly (though the pizza place/diner across the street is actually reasonably good). Also, the staff refuses to turn on the A/C, even when there are signs in the room asking you to call down to the front desk if you want it on - absurd!
No AC and window opened about three inches. There was fans in the rooms that blew hot air and made it worst. Trains much run 24/7 because all night long that was all you heard. Next morning took us 45 mins to get an elevator from 6th floor to get to the lobby. I don't recommend this hotel !!!
Staff was not very friendly or just indifferent it's hard to tell which. The beds were very hard and the pillows were extremely flat even when I put 2 together. There was also no iron available in the room or when I asked the front desk. When I called there was no "let me see if I can find one for you" just an "I'm sorry I can't help you" I even went downstairs and asked again if there was any way my shirt could get ironed. The answer was the same.
Came with tour group for one night stayover : The good (1) water pressure is good and water heater is good. (2) rooms heater is good The bad (1) rooms are old & dusty (2) pillows are way too flat and mattress sink in when u sleep on it (3) wifi not that strong (4) bathtub cramp and too high for easy access (5) limited breakfast choice Won't stay again if I'm back
The Best Western Leoso has many things that are great for business travelers - so I was tempted to give it a 5 star rating. However the rooms are just so dated that 5 stars would be so much overrated. It is really a shame. What I liked + Large parking area including covered parking for 8 EUR a night - what a great offer for a city hotel. + Free WiFi with really good speed + Very friendly service - from check-in, restaurant service, breakfast service all the way to check-out. They really made my day. + Large rooms that are twice the average size of a usual hotel including a large entrance area. + Clean and quiet even with the street next to it (good windows). + Large flatscreen TVs with all channels you ever need + Lots of power outlets + Good restaurant with a cozy living room atmosphere (see picture) and again a very friendly service. Good wine list. + Fast and modern elevators + Pretty new beds - cozy and for a good night sleep. What I did not like + The room! It is soooooo 80s style and dated. What a shame. What could be done here in the space available. Why is there this large entrance and a small bathroom behind. This could be remodeled so easily with large walk in showers and make this hotel a real 5 star+ hotel.
Reception is helpful and efficient, the rooms big and clean. Big TV but only a few working programs. The swimming pool and sauna are good and have convenient opening hours. The breakfast was rich, the dinner dull one night and O.K. the other. The rooms are hot or climatisation out of order - much noise but no cooling. The rooms in lower floors and to the railway have a lot of noise. The center is only a few minutes away on foot!
Only needing a stay for the night while travelling we came across the Best Western. The staff was very helpful and friendly. Rooms are more then complete, just airconditioning is outdated and a bit noisy (We stayed during a very warm day). Very good international breakfast.
Hotel highlights
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
- Business center
Within a short walk of German State Philharmonic of Rhineland-Palatinate, Best Western Leoso Hotel Ludwigshafen is within a mile (2 km) of Suedweststadion. This 192-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi. In central Ludwigshafen, the hotel is also close to Mannheim Jesuit Church and Mannheim Palace.
Dining
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Rooms
The 192 accommodations feature sitting areas. TVs come with satellite channels, and guests can stay connected with free WiFi. Rooms also include desks.
Property features
Guests staying at Best Western Leoso Hotel Ludwigshafen enjoy an indoor pool, a sauna, and free WiFi in public areas. Self parking is offered for EUR 8 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include 8 meeting rooms, a business center, and free newspapers.
Reviews from Trip Advisor
50% of guests recommend this hotel
Total of 177 reviews
