Hotel Bernardino

3.0 star property
Family-friendly Lucca hotel connected to a shopping center, a quick walk to Porta Elisa
VIP Access

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Photo gallery for Hotel Bernardino

Exterior
Reception
Exterior
Premium bedding, down comforters, pillowtop beds, desk
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • Room service

Explore the area

Map
Via di Tiglio, 109, Lucca, LU, 55100
  • Walls of Lucca
    ‪3 min walk‬
  • Guinigi Tower
    ‪13 min walk‬
  • Piazza Napoleone
    ‪18 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪25 min drive‬
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Room options

Double or Twin Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Economy Double Room

  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Lucca

Located in Lucca Historical Center, Hotel Bernardino is within a 10-minute walk of popular sights such as Porta Elisa and Lucca Botanical Gardens. This 28-room, 3-star hotel has a restaurant, free in-room WiFi, and a hot tub. Centrally located in Lucca, the hotel is connected to a shopping center and also a short walk from Villa Bottini and San Micheletto Complex.

What's nearby

  • Walls of Lucca - 3 min walk - 0.2 miles
  • Porta Elisa - 5 min walk - 0.3 miles
  • Guinigi Tower - 13 min walk - 0.7 miles
  • Piazza dell'Anfiteatro - 14 min walk - 0.8 miles
  • Piazza Napoleone - 18 min walk - 1.0 mile

Getting around

  • Lucca Station - 18 min walk
  • Galileo Galilei Airport (PSA) - 39 min drive

Restaurants

  • ‪Ottavo Nano - ‬7 min walk
  • ‪Le Bontà - ‬2 min walk
  • ‪La Casermetta - ‬11 min walk
  • ‪Mara Meo - ‬15 min walk
  • ‪Contantoamore - ‬8 min walk

About this property

Hotel Bernardino

Family-friendly Lucca hotel connected to a shopping center, a quick walk to Porta Elisa
Hotel Bernardino offers a children's pool, free WiFi in public areas, and a hot tub. Self parking is available for EUR 13 per day. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include coffee/tea in a common area, a meeting room, and a library.
TVs come with digital channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Private yards, phones, and desks are other standard amenities.
A children's pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 13 per day; includes in/out privileges)
  • Extended parking on site (EUR 13 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 55

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests are kindly asked to contact the property in advance to communicate their estimated time of arrival.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 13 per accommodation, per stay
  • Dogs and cats only
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per night
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 13 per day (in/out privileges)
  • Extended parking fee: EUR 13 per day
  • Pet fee: EUR 13 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 55 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-7:00 PM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bernardino Lucca
Hotel Bernardino
Hotel Bernardino Lucca
Hotel Bernardino Hotel
Hotel Bernardino Lucca
Hotel Bernardino Hotel Lucca

Frequently asked questions

Are free cancellation options available at Hotel Bernardino?

Hotel Bernardino offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What is there to do around Hotel Bernardino?

This hotel is situated in Lucca Historical Center, just steps from Sanctuary of Santa Gemma, and within a 10-minute walk of Walls of Lucca and Porta Elisa. You'll also find Guinigi Tower and Cathedral of St Martin less than a mile away.

Is there parking available at Hotel Bernardino?

Yes, parking is offered for EUR 13 per day with in/out privileges. Though parking is limited, accessible parking is also available.

Does Hotel Bernardino include a casino?

No, Hotel Bernardino doesn't have a casino.

Is there an indoor pool at Hotel Bernardino?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Hotel Bernardino?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature in-room massages.

Does Hotel Bernardino have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Bernardino feature a restaurant that includes a breakfast menu?

Yes, Hotel Bernardino serves a full breakfast each morning for a surcharge from its restaurant.

Does Hotel Bernardino allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Bernardino for a fee of EUR 13 per accommodation, per stay.

Are there connecting rooms at Hotel Bernardino?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hotel Bernardino?

The closest major airport to Hotel Bernardino is Galileo Galilei Airport (PSA), which is 23.1 mi away (39 minutes by car).

Are there rooms with balconies that I can book at Hotel Bernardino?

Yes, some guestrooms at Hotel Bernardino offer a balcony.

Hotel Bernardino Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 79 reviews
Rating 8 - Good. 34 out of 79 reviews
Rating 6 - Okay. 10 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Nothing fancy but clean.
Stayed 1 night in Sep 2024

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a happy week at the hotel as a base for a family reunion. Easily walkable into Lucca, parking easy outside and with overflow, and nice breakfast in the patio. Friendly staff with great recommendations. Only complaint is that rooms are rather basic, could use a refresh.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2024

8/10 Good

John, Mayaguez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and friendly staff. It is far from the train station (30 minutes walk); 10 minutes to the entrance of the old city.
Stayed 3 nights in May 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very freindly and it is well-located just a few minutes walk to inside the walls of the city.
Stayed 1 night in Jun 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2023

8/10 Good

Declan, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet hotel situated about 15 minutes walk from the centre of the walled city of Lucca, providing all you would expect from that category of hotel. Staff are very friendly and particularly helpful. We walked from the train station (20 minutes). The local public authority do not believe in laying out proper pavements,most of the pedestrian areas are simply loose stones which are a nightmare to traverse pulling suitcases ( this is NOT the fault of the hotel), so best advise to prospective guests is to take a taxi (5minutes).

10/10 Excellent

tani, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

They even had soya milk for me.. i normally have to supply my own - no big deal but the fact that they had soya and even rice milk is an example of how well thought they are.

10/10 Excellent

Carrie, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value close to city center

This is a very nice hotel with attentive staff. There is a library with lots of old books about Lucca's history, a lounge with TV, and there is a resident calico cat. There is some nice modern artwork, and a good breakfast for 8 euros per day. The hotel is about a 25 minute walk from the train station, which is a bit inconvenient, though I am sure there is a bus if I had had the patience to figure it out. More importantly, it is just about a 10 minute walk into the historic walled city. For about half the price of staying in the old city, this is a great deal. In the immediate vicinity of the hotel are some restaurants, a gelato shop, and grocery stores. It is a real Italian neighborhood, and pretty quiet at night. There is a nice courtyard for breakfast. I would definitely stay here again. The first night I stayed in the room on the first floor off the courtyard and I would not stay there again due to lack of privacy, and noise from voices and an air conditioner unit. In the cold months it might be fine.

8/10 Good

Othman, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to Lucca

Hotel Bernadino was a comfortable, convenient place to stay in Lucca. The rooms are small but comfortable, and a really good breakfast was included in the price. You can rent bikes at the hotel, and bike into the city in less than 10 minutes.

8/10 Good

Ba, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel 5 minutes walk from city centre

I had a very pleasant stay here - slight hiccup on arrival as they couldn't find my booking and then thought I was only staying for one night; but the upshot was I got a double room instead of a single so I was quite happy with that! The location was great - a 20 minute walk to the station and frequent trains to Pisa, Florence and other Tuscan destinations, but there is plenty to see and do in Lucca too, with dozens of restaurants to choose from.

4/10 Poor

Tony, Ireland

Disliked: Property conditions & facilities, room comfort

Friendly but room tiny and outside the old city

Staff were very friendly and helpful here. However the room was incredibly small. Also it's a good ten minutes walk to get to the walls of Lucca so I wouldn't stay outside the old city again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice hotel, close to the city and transport.

I had a very pleasant stay at the hotel in October. The staff were very friendly and helpful. The breakfast was good. It waseasy to access all areas from here as within short walking distance.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Handy location but poor quality.

We booked a wheelchair accessible room. In fact the hotel proper is not accessible. The room we got was in back of the main hotel and was shabby. It was the first hotel we've stayed at in Italy that lacked a fridge. There was no Internet in the room. Granted this is a 3 star and the others have been 4 star. The door to the bathroom wedged against the floor when only part way open so there was little room to get a small mobility scooter through. The shower stool was a thin plastic and didn't seem safe to use. Breakfast was minimal, again maybe a 3 star vs 4 star. Finally from a safety point of view, if you wanted to lock the door for the night, you had to use a key. If there was a fire, you would have to use the key to unlock it before you could open the door.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bernardino

Great little place to stay- not fancy but very clean and comfortable. Staff exceptionally helpful. A seven minute walk to the old city. We plan to stay there again when we return to Lucca. Would highly recommend this place!

8/10 Good

Margaret, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little modern hotel.

Only snag, it's a 500m walk to the nearest city gate (Porta Elisa) and then quite a bit more walking to the centre of Lucca. We didn't feel like doing it twice a day in the heat so in the evenings ate in a small local restaurant just down the street. And it was a bit too much of a slog to walk in for an evening Puccini concert. And no bus service into town though we took a taxi a couple of times.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

angelica, norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel in Lucca. Staff really helpful and

The staff speak good English, breakfast is continental, they clean the room daily. Inside the city wall is the restaurant Bernadino , the food is fresh, cooked beautifully and well presented again the staff here are only to pleased to serve you. From outside the hotel turn right then left and there is a great pizza place with tables outside and fairy lights and on the opposite side of the road is a fantastic ice cream and chocolate shop. From Lucca you can get the train to Florence very reasonable. We hired a car and al the villages were lovely Pratto is reasonable for shopping. Pisa is also lovely.

10/10 Excellent

John, Beverley UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just off Historic centre

This is a good hotel a short walk from the historic centre. On site car parking is minimal but this is the second stay I have made and found parking quite straightforward in the locality, but do arrive not before 5.30pm. I will certainly stay here again when I visit Lucca.Nice room and good breakfast buffet.

6/10 Okay

Verified traveler

Spartan Accommodations

This no frills room in a no frills hotel is right in the middle of historic Florence. Its a five minute walk to the Duomo in one direction and a five minute walk to the Uffizi Gallery in the other direction. The rooms are small and spartan, and the street noise is always loud; great if you like being in the middle of the action, a challenge if you want a place to rest between visits to the museums and churches.

8/10 Good

Luc, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

The hotel has some but limited parking on their premises (4 cars max). Others must park on the street. The hotel is about a 15 minute walk to downtown but their are a few local restaurants, pizzerias nearby. Breakfast was typical for this type of establishment (Cakes, breads, hard-boiled eggs, cold meats, cheeses, fruit, cereal, milk, juice and coffee, etc.). Would stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Staff are real friendly and helpful

The only area I wish they would improve on is the WI-FI. Not available in the rooms. We had an early train to catch before the breakfast buffet was open, so the staff opened up just for us. We were able tro get coffie, pastry and a roll. I WILL stay there next year again.

10/10 Excellent

Sandra Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È stato piacevole stare lì perché era molto accogliente ed il servizio eccellente
Stayed 2 nights in Apr 2025