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Best Western Grand Hotel Guinigi

4.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

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Photo gallery for Best Western Grand Hotel Guinigi

Exterior
Lobby
Breakfast and dinner served
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Via Romana 1247, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪19 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪4 min drive‬
  • Place, Piazza Napoleone
    ‪4 min drive‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪26 min drive‬

Room options

View all photos for Deluxe Suite, Multiple Beds, Jetted Tub

1 bedroom, in-room safe, individually decorated, desk

Deluxe Suite, Multiple Beds, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, in-room safe, individually decorated, desk

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, in-room safe, individually decorated, desk

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds

1 bedroom, in-room safe, individually decorated, desk

Classic Room, Multiple Beds

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 1 King Bed, Terrace

1 bedroom, in-room safe, individually decorated, desk

Suite, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, in-room safe, individually decorated, desk

Family Room, Multiple Beds

7.6 out of 10
Good
(4 reviews)
  • 463 sq ft
  • 6 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Lucca

Walls of Lucca is within a mile (2 km) of Best Western Grand Hotel Guinigi, and other popular sites like Guinigi Tower are within a couple of miles (3 km). This 4-star hotel has 167 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Walls of Lucca - 19 min walk - 1.0 mile
  • Piazza dell'Anfiteatro - 4 min drive - 1.6 miles
  • Guinigi Tower - 4 min drive - 1.6 miles
  • Piazza Napoleone - 4 min drive - 2.0 miles
  • Palazzo Pfanner - 5 min drive - 1.8 miles

Getting around

  • Tassignano-Capannori Station - 5 min drive
  • Galileo Galilei Airport (PSA) - 41 min drive

Restaurants

  • ‪Achille Bar - ‬18 min walk
  • ‪Guzman Bistrot - ‬4 min drive
  • ‪Nida - ‬3 min drive
  • ‪Ottavo Nano - ‬2 min drive
  • ‪Bar Al Sottopasso - ‬17 min walk

About this property

Best Western Grand Hotel Guinigi

Family-friendly hotel with a fitness center and a 24-hour front desk
Renovated in 2023, Best Western Grand Hotel Guinigi offers a gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a conference center, a business center, and a computer station.
Guests can expect free WiFi and 32-inch Smart TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and bidets. Other standard amenities include coffee makers, safes, and desks.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior

EXE Toscana

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  • Free WiFi
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 805 reviews
$76 nightly
The price is $94
Nov 8 - Nov 9
Total with taxes and fees
EXE Toscana

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Ristorante

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • Crib (surcharge)
  • High chair
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (8,396 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Reception hall
  • Renovated entire property - January 2023
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 30 per night
  • Cribs/infant beds are available for EUR 12.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per day
  • Rollaway bed fee: EUR 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.
Property Registration Number IT046017A1RN5L686W

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Grand Guinigi
Best Western Grand Guinigi Lucca
Best Western Grand Hotel Guinigi
Best Western Grand Hotel Guinigi Lucca
Best Western Hotel Guinigi
Grand Guinigi
Grand Hotel Guinigi
Guinigi Grand Hotel
Guinigi Hotel
Hotel Guinigi
Best Western Lucca
Lucca Best Western
Best Grand Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel
Best Western Grand Hotel Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel Lucca

Frequently asked questions

What's there to do close to Best Western Grand Hotel Guinigi?

This hotel is located in Lucca within a short 16-minute walk of Sanctuary of Santa Gemma. You'll also find Walls of Lucca and Lucca Roman Amphitheatre within a short drive.

Will I be able to park at Best Western Grand Hotel Guinigi?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Best Western Grand Hotel Guinigi include a casino at the property?

No, Best Western Grand Hotel Guinigi doesn't have a casino.

Is there an indoor pool at Best Western Grand Hotel Guinigi?

No, there is no indoor pool at this hotel.

Is Best Western Grand Hotel Guinigi a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and a smart TV as well as a bar.

Are there hot tubs at Best Western Grand Hotel Guinigi?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Grand Hotel Guinigi have a restaurant with a breakfast menu?

Yes, Best Western Grand Hotel Guinigi serves buffet breakfast for a surcharge each morning at Ristorante.

Does Best Western Grand Hotel Guinigi allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Grand Hotel Guinigi for a fee of EUR 12 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Best Western Grand Hotel Guinigi?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Grand Hotel Guinigi?

The closest major airport to Best Western Grand Hotel Guinigi is Galileo Galilei Airport (PSA), which is 24.1 mi away (41 minutes by car).

Are there rooms with balconies at Best Western Grand Hotel Guinigi?

Yes, some guestrooms at this hotel offer either a balcony or a terrace.

Reviews

Best Western Grand Hotel Guinigi Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 271 out of 545 reviews
Rating 8 - Good. 221 out of 545 reviews
Rating 6 - Okay. 40 out of 545 reviews
Rating 4 - Poor. 8 out of 545 reviews
Rating 2 - Terrible. 5 out of 545 reviews

Reviews

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca for chilling

Location 2km outside of Lucca, so 20min walk max. Lots of space at the hotel.
Stayed 1 night in May 2025

6/10 Okay

Mike

I got this hotel as alternate solution provided by Tour operator due to canceled reservation of different hotel. Hotel is located outside of Lucca - in the middle of nowhere. Not good for travelers without a car. No free water at the rooms even if it's rated as four stars hotel. It's a shame that a hotel is not providing it for free when a room costs nearly 180€/night. I even think that for a four stars rated hotel it should work on a few details. For me it is currently not a four stars hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Bruce

Stayed 1 night in Mar 2025

8/10 Good

John Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation and excellent restaurant.
Stayed 5 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good one stay before travelling g on to airport
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
We stayed in a suite. When we arrived the room had not be aired. once windows balcony door opened it was fine. We had booked twin beds so when we entered room and found double we discussed with front desk and they had this sorted out and 2 x drink vouchers. It took another 40 minutes before we could get back into room and the bar was not open until 5pm which was 3 hours away. we were told there was a vending machine with cold drinks. our stay was for 6 nights and during this time the sheets were not changed, something we are not used to in Italy. Would have expected at least one change after 3 days. Breakfast was good but difficult to get proper coffee (not out of machine) as staff who took room number (if anyone was there to do so) didn't ask unless you asked. Also one day there were not plates left to put breakfast items on. On the Friday we got back from a trip out and went to vending machine in Hotel and there was no still water. I went to front desk and asked about this and what appeared to be a manager said the bar opens at 5pm to which i said i knew (again a couple of hours away from that) and he offered water bottles that were hot. 2 days later the vending machine had not yet been refilled. we headed for the supermarket! Overall staff at front desk were quite helpful but the stay could have been so much more comfortable if there had been a smoother operation in place especially with a hotel group this size. just rather disappointing.
Stayed 6 nights in Sep 2024

4/10 Poor

Ilya

Liked: Staff & service
Disliked: Property conditions & facilities
Clean, but extremely faceless and undecorated room interiors
Stayed 1 night in Aug 2024

10/10 Excellent

Giulia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with stunning views from the rooms!
Stayed 1 night in Jun 2024

6/10 Okay

Virgil

Traveled with family
Liked: Staff & service
Big rooms. Staff was very friendly. But the AC didnt work well in our rooms. We had to change 1 room. The other didnt get a temp below 26 degrees C. Parking and location is very convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Iain

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western grand hotel Guiniji

Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking!
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Stayed 1 night in Oct 2023

10/10 Excellent

patrick

Liked: Property conditions & facilities
Nice, clean, spacious room. Not really in a walkable location but a very nice place.
Stayed 1 night in Aug 2023

8/10 Good

Hilmar

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 3 nights in Jul 2023

10/10 Excellent

Henning

Stayed 5 nights in Jul 2023

10/10 Excellent

Krassimira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for Lucca

Nice modern hotel. The room was clean and spacious. Staff were very friendly and helpful, the bar staff particularly so. We didn't have breakfast but the food and service at dinner was good. Plenty of parking at the rear. There are several local bars, restaurants, and supermarkets nearby and Lucca centre is about 25 minutes walk.
Stayed 7 nights in Jun 2023

10/10 Excellent

boaz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, we loved it
Stayed 1 night in May 2023

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast with lots of choices. Nice new clean and comfortable rooms. We had dinner at Boomerang restaurant great local place.
Stayed 2 nights in Apr 2023

8/10 Good

Maria Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice location. Friendly staff. Clean.
Stayed 1 night in Apr 2023

10/10 Excellent

Cristiano, Napa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super clean, excellent restaurant, easy parking.
Stayed 1 night in Apr 2023

6/10 Okay

Angela

Stayed 1 night in Oct 2022