Villa Santi Hotel4.0 out of 5.0
Recent guest reviews
The reputation is a little bit better than reality. Staff is OK, little bit chaotic, their English is very poor, we do not stay in the main building, but in the old house across the street, room was OK, but with a not very good small, little bit stale. nice place to have a breakfast on a balcony.
We stayed in the main building right inside the courtyard - a wonderful location and a charming room, if a bit colonial. The balcony for breakfast was lovely and the monks received alms at sunrise right outside. The service was fine but not as warm and professional as other places we stayed in Southeast Asia.
After reading other reviews we can fully agree. The room was ok but very old fashioned. I am sure the mattress was just a board on legs the most uncomfortable bed we slept in on our 5 week S.E Asia trip. The steep stairs to the 2nd floor were a bit of a challenge but ok. We agree with the comment on the pool, we weren't sure if this was a decorative feature or a place to swim. Breakfast was fine & more than adequate. The staff seemed friendly except when we complained to our guide about the bed, someone dumped a blanket in the room which I assumed we were supposed to put under or on top of the mattress. Very good location but the Villa Santi was the worst hotel out of the 13 we stayed in. Would not recommend
i stayed in a junior suite - room 220. this is located in the annex of villa santi (off sakkarine road, diagonally opposite wat sene). it is located at the back after climbing a few steps (i'd say slightly above ground floor level, but definitely not the first floor). i picked the hotel for the location, which is the best thing about the hotel. i think that the royal suites are located in the main building, but the remaining rooms are located in the annex. if my memory serves me correctly, in the annex section, there are less than 6 or 7 rooms on the ground floor and a number of them are on the first floor. there is no lift to the first floor in the annex section - you have to walk up a flight of stairs (i'd say there were at least 15 stairs, not steep stairs, but the tread is not extremely wide such that you could rest a large piece of luggage on it). there is some natural light in room 220 - only in the morning through the living area. the bathroom was dim, with not a lot of natural light. there was a gap at the top of the door (when the door was shut). we had one or two mosquitoes come through the gap in the several nights that we stayed. the hotel staff come at around 6pm to spray the room down with insect spray to get rid of the mosquitoes. we were able to quickly summons the staff for the other 2 mosquitoes that we had during our stay. bed was firm, but i found it comfortable. room was clean and serviced each day. they only give you 3 bottles of water. toiletries were okay. reception staff were very helpful, but not all could speak english. i liked the welcome drink and the cold refreshing towels upon arrival. the major complaint that i had about the room was the location of the toilet paper in the bathroom. the toilet roll holder was located on the right hand side of the toilet beside the tank and next to the door. you had to reach behind you to get the toilet paper (which is a nuisance!). it should have been located on the wall next to the toilet. like a few recent reviews, i found the internet patchy and had to go over to the main building to get internet access. for the complimentary breakfast, there were 3 choices - continental, asian and american. the breakfast was nice - i would particularly single out the croissants as being good. fyi - you can order anything else on the breakfast menu as part of the breakfast (there were several a la carte items available). breakfast is upstairs in the main building. no lift and you have to walk up a flight of stairs. for those who are a light sleeper, can hear the school in the morning (next door to the hotel). but it isn't very loud. rooms are okay from a sound proof perspective. we had a screaming younger child in the room next to us. we could hear the child, but it was tolerable. from my experience, book the hotel at least 3 months before you arrive. i did notice that the hotel increased in price within 2.5 months of arrival in my case, it increased by more than US$100 for 3 nights. we had to pay for a transfer back to the airport. we ended up paying 50,000 kip immediately before our departure by bargaining directly with the villa santi minivan driver. we were originally quoted us$10 for the trip by the reception desk. if you want location, this hotel is great for this. it is decent at the other things, without being exceptional. for the elderly who aren't good with stairs, i would consider staying somewhere else.
Coming from a horrible hotel experience in Vang Viend and 6 hors on the road which included a flat tire, I was really looking forward to a good hotel experience in Luang Prabang. The lukewarm tea served at reception shut down my hopes rather quickly. Unfortunately I was right. The hotel location is perfect on the main street in town, but a few blocks away from the night market to make it a bit quieter. It is also near the bend of the Mekong so you are a few blocks from 2 viewpoints of the river. The main temples are steps away and there are plenty of good restaurants around. Lastly, some of the finer shops are close to here. The main building is beautiful. A preserved colonial house with a large reception (the tiles are beautiful) and a restaurant upstairs (breakfast buffet was all right, but for from the best). The pool is right in the back of this building and it seems there are 3 or 4 rooms by this pool. The problem is that most rooms are in the annex on the side street, also a beautiful colonial building with well tended gardens. However, I knew I wouldn't like the room and wanted to run away as soon as the bell boy opened the door. This building is next to a school which means that there is a very high wall between then. Dark floors, dark heavy colonial furniture (and too much useless furniture) coupled with little sunlight was quite overwhelming. Beds in Asia are on the firm side, but this one was straight hard, and coupled with high pillows guaranteed me little sleep and a sore neck. What really put me on edge here was the bathroom. Not sure who had the idea to put dark wood like tiles on the wall, but these just made a decent size room look like a cave. The bad design went on when a handheld shower head was tied to the wall as a head shower, so that any adult has to tuck to have a shower here. Those were not pleasant showers. This is a well located hotel with clean rooms and friendly services, but there is a wide offer of hotels in Luang Prabang and I am sure better options can be found even at lower prices. I absolutely loved Luang Prabang and hope to be back, but by all means I am not staying here again.
We were two couples who wanted a quiet place to acclimatize before joining a 21 day tour of the Cambodia and Vietnam. This turned out to be perfect for that. It is within easy walking distance of many of the attractions in LP including the major temples, the Palace Museum, Phusi, the night market and the boat ride to the botanical gardens. The rooms in the annex are well off the street so very quiet and relaxing. The staff were very friendly and helpful but a bit shy, probably because of their limited English. In all, it was a welcome change from the chrome and plastic glitz of the 'modern' hotels.
We booked Villa Santi hotel for the location, not the resort and spa (located 15 minutes out of the centre (by car.. NOT walkable). We did visit the resort&spa, as they offer a free transfer throughout the day and it is very beautiful indeed with stunning scenery of rice paddy fields and the lush green hills of Laos. Whilst the hotel buildings are gorgeous and well maintained, our room was located in the annex across the street and we had a view of the brick wall. We didn't spend much time in our room, so that didn't bother us too much. If you want a room with a view, then reserve a specific room or maybe another hotel overlooking the Mekong (I heard Belle View is great). Breakfast was included and the options were great and plentiful. My only advice would be to the receptionists on duty, who were polite, but cold. Finally, you must see the wake up early to see the monks in the morning, however, don't be rushed by the local ladies to sit outside the hotel, they charge for all the gifts they give you for the monk offerings.
Delightful old style...provincial quaint, but for most it probably requires a bit of modernizing. For example the wifi was impossible except of in the Lobby. Breakfast is served in this area & the number of 'sit upright' tables is just four, meaning that guests really lingered on these tables as the 'played' on their phones. Service was excellent everywhere, especially at Breakfast. For much more space than a regular hotel room, book the Junior Suite. Ideal location for the night market & giving early morning alms.
Stayed here for 3 nights on honeymoon, hotel is a little dated and currently under renovation in some parts. Luang Prabang is a beautiful place, but it is a ghost town in September. The hotel bar (along with others) closes at 10pm and since there was nothing to do in the town, my wife and I would sit and play cards in the hotel lobby with a drink - only for the staff to be hovering around us at 9.58 looking for our (2) empty glasses....as we were the only other guests in the lobby surely they could leave 2 glasses until we left? Made us feel a bit uncomfortable. The staff are quite grumpy and I think it might be the culture there but always on their phones watching videos or eating in full view of customers, not something we are used to in the UK. The sister hotel "santi resort" is a free shuttle ride away and is absolutely gorgeous. The pool is to die for and great scenery. The shuttles back and forth are a great feature as are the free lifts to and from the airport, other things could be a bit better but overall an ok stay.
I stayed at the Villa Santi from 14-18 September. Overall I had a positive experience. The best thing about this hotel was its location. However, there are a ton of hotel in the same area and many of them are significantly cheaper. Here is a breakdown of the good and bad experiences I had at Villa Santi: Positive -Location was amazing -Staff and service was generally really good -Amazing breakfast that was included in cost of room -Room was cleaned regularly -No concerns about theft or safety -Plenty of hot water Negative -$100 a night is a bit high for what you are getting -The air conditioning had two settings; off and cold as the Arctic (follow up: the air conditioner is now leaking and they just put towels down and moved my bed to fix the problem...) -The in-room safe was broken -Pool wasn't really a pool, it was more like a fountain for decoration (no one ever used it) and its pics were deceiving -Bathroom shower needs updated badly... Overall, I had a positive experience at Villa Santi, but given the amount of options available in this area of Luang Prabang, I would opt for another hotel on future visits.
- Free WiFi in public areas
- Onsite dining
- Outdoor pool
- Business center
Villa Santi Hotel places you next to Wat Sen and within a 10-minute walk of Night Market. This 20-room, 3.5-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and an outdoor pool. It's in the historical district and also a short walk from Heritage House and Kuang Si Falls.
Enjoy dining at Princess Restaurant, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a continental breakfast is served each morning for a fee.
All of Villa Santi Hotel's 20 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and free bottled water. TVs come with cable channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Housekeeping is available once per stay.
Villa Santi Hotel features an outdoor pool, free WiFi in public areas, and a business center. For transportation, you can make use of an airport shuttle (available on request) for LAK 20 per vehicle one way, as well as limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. This hotel also has a garden.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 434 reviews