See all properties

The Luang Say Residence

4.5 star property
Luxury hotel with 2 restaurants and area shuttle service

Choose dates to view prices

Photo gallery for The Luang Say Residence

Exterior
Reception
Restaurant
Exterior
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
4-5 Ban Phonepheng, P.O.Box 507, Luang Prabang
  • Phousi Hill
    ‪3 min drive‬
  • Morning Market
    ‪3 min drive‬
  • Night Market
    ‪4 min drive‬
  • Luang Prabang (LPQ-Luang Prabang Intl.)
    ‪6 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Pioneer Suite Twin

Bathroom sink

Pioneer Suite Twin

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Explorator Suite King

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite King

  • 785 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Explorator Suite Twin

Explorator Suite Twin | Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite Twin

  • 785 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Pioneer Suite King

Pioneer Suite King | Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite King

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Luang Prabang

The Luang Say Residence places you within 2 miles (3 km) of popular sights like Morning Market and Royal Palace Museum. This 4.5-star hotel has 32 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Phousi Hill - 3 min drive - 1.2 miles
  • Morning Market - 3 min drive - 1.2 miles
  • Royal Palace Museum - 3 min drive - 1.2 miles
  • Night Market - 4 min drive - 1.4 miles
  • Wat Xieng Thong - 5 min drive - 2.4 miles

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 11 min drive

Restaurants

  • ‪เฝอจันถนอม - ‬5 min walk
  • ‪Coffee Express - ‬15 min walk
  • ‪Two Little Birds Cafe - ‬17 min walk
  • ‪QQ Restaurant & Bar - ‬8 min walk
  • ‪Manda de Laos - ‬14 min walk

About this property

The Luang Say Residence

Luxury hotel with 2 restaurants and area shuttle service
The Luang Say Residence features an outdoor pool, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available on request) for USD 24 per room one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free use of bicycles, a library, and express check-in.
Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include furnished balconies, sitting areas, and refrigerators.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Lao, Thai

Similar properties

Pool

Mybanlao Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 124 reviews
$90 nightly
The price is $99
Jun 4 - Jun 5
Total includes taxes and fees
Mybanlao Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 5 km
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Terrase Des Colonies

Things to do

  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 200
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 120
  • Christmas Eve (December 24) Gala Dinner per child: USD 60 (from 7 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 140
  • New Year's Eve (December 31) Gala Dinner per child: USD 70 (from 7 to 12 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 24 per room (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 6 to 12 years old)
  • Late check-out fee: USD 200 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Luang Say
Luang Say Residence
Luang Say Residence Hotel
Luang Say Residence Hotel Luang Prabang
Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang
The Luang Say Residence Hotel
The Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang

Frequently asked questions

Is a free cancellation option available at The Luang Say Residence?

The Luang Say Residence provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Luang Say Residence?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at The Luang Say Residence on Jun 4, 2025 start from $87.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Luang Say Residence?

This hotel in Luang Prabang is within a 10-minute walk of Wat Manorom and Wat That Luang. You'll also find Mekong and Dara Market less than a mile away.

Is parking available on site at The Luang Say Residence?

Yes, self parking is offered for free at the hotel.

Is there a spa at The Luang Say Residence?

Spa services at the hotel include massages.

Does The Luang Say Residence feature a casino?

No, The Luang Say Residence doesn't have a casino.

Is there an indoor pool at The Luang Say Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at The Luang Say Residence?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a garden-view restaurant.

Does The Luang Say Residence have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Luang Say Residence have a restaurant that serves breakfast?

Yes, The Luang Say Residence has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does The Luang Say Residence allow pets to stay for free?

No, pets and service animals aren't allowed at The Luang Say Residence.

Are there connecting rooms at The Luang Say Residence?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Luang Say Residence?

The closest major airport to The Luang Say Residence is Luang Prabang (LPQ-Luang Prabang Intl.), which is 3.2 mi away (11 minutes by car).

Are there rooms with balconies at The Luang Say Residence?

Yes, every guestroom at The Luang Say Residence comes with a furnished balcony with some featuring garden or mountain views.

The Luang Say Residence Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 73 out of 97 reviews
Rating 8 - Good. 16 out of 97 reviews
Rating 6 - Okay. 6 out of 97 reviews
Rating 4 - Poor. 2 out of 97 reviews
Rating 2 - Terrible. 0 out of 97 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! The staff are so gracious & welcoming. The room was large, beautifully decorated and well appointed. The breakfast was delicious and attractively presented. Dinner was a wonderful experience. Top notch food and service! The pool was very refreshing on hot days and we took advantage of the 2-for-1 happy hour offers!
Stayed 4 nights in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has large and comfortable rooms. The shutdown during Covid is still showing in terms of maintenance issues.
Stayed 5 nights in Feb 2024

4/10 Poor

Jennifer

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have mixed reviews of this property. The property looks beautiful from a distance but when we checked in, our room was absolutely infested with mosquitos. The staff tried to be helpful and accommodating by moving our room twice but even in the final upgraded room, we still spent the night squashing mosquitos. Each room was very musty (probably the super mouldy curtains) and the furniture, even the suite, was stained and just looked grubby. With some deep, professional cleaning, this place would be stunning - the gardens are beautiful and breakfast by the pool is lovely. The property is away from the town but a tuk tuk is cheap and the hotel can organise a scooter which makes getting around easy.
Stayed 4 nights in Jan 2024

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort

Large rooms, but far from town centre

The rooms are very comfortable and spacious but the hotel far from the town centre. The hotel offers a free shuttle to the town centre but only 4 times a day and it's not very reliable, it can be late or early. If you need transport outside of those hours the hotel charges an extortionate amount, you are better off finding transport elsewhere or walking. Breakfast was a la carte with very limited options. We stayed for 3 days and couldn't use the pool because it was closed for maintenance, we weren't even allowed to use the sun loungers. I understand pools require maintenance, but we were never told either before we arrived or at check-in.
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Wifi was a big problem in my room with poor service.
Stayed 1 night in Aug 2023

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back again. Great service and great staff.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.
Stayed 3 nights in Mar 2020

10/10 Excellent

johan meng loon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is clean n exclusive. service is good, a relaxing place for leisure
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 5 nights in Jan 2020

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Beware of overcharging

"Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive!

We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Especially the mattress if the bed
Stayed 3 nights in Dec 2018

10/10 Excellent

Sylvester, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff and nice pool!! Love the environment!!
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

The Luang Say Residence combines the luxuries of a top hotel with the charm and personal touch of staying in a boutique bed & breakfast. We loved it. Will definitely be back. Highly recommend this hotel.
Stayed 7 nights in Jul 2018

10/10 Excellent

Robert, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose the Luang Say Residence because it was ranked as the #1 hotel in Luang Prabang and I'm enthusiastic to say it exceeded my expectations. The experience was so good that I've decided to leave for my first ever online hotel review. The rooms were large, extremely clean, comfortable, and very unique in an elegant french design. Customer service was second to none - there was never a feeling of them trying to sell products (e.g. room upgrades, tour packages, etc.) but rather a genuine effort made by all staff to make our experience as enjoyable and hassle free as possible. The multi-course served breakfast was amazing and it will be hard to go back to hotel breakfast buffets. Even if there weren't a number of neat things to do in Luang Prabang, the Luang Say Residence on its own would have made the trip worthwhile. My only regret is not having booked a longer stay here.
Stayed 2 nights in Jul 2018

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

incredible service

Loved the staff at the hotel- very friendly and knowledgeable. It takes about 7 mins to get downtown by car or tuk tuk, but the staff helped with transportation. If you want to stay in the center this isn't the place, but we loved the calm and relaxing vibe and the fact that there is a bit more space.

10/10 Excellent

Fran, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel outside the old town

This picturesque hotel is outside the old town but hey provide an on demand shuttle service and return shuttles from town run every hour. A Tuktuk from town is 10-20k Kip. It has a fantastic pool which is super relaxing to hang out at. The breakfast is served a la carte and is delicious. Service is friendly and attentive. The place itself is so beautiful and our plantation suite was large and well-appointed. The Hotel arranges tours if you want too. They offer airport transfers as well. Nice mix of couples and families.
Stayed 5 nights in Apr 2018

8/10 Good

maud, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely romantic hotel in colonial setting

Setting as if you go back in time, with wonderful staff, who go the extra mile to make you comfortable. Fabulous breakfast! Free bikes to roam around town. A zen place to really recharge.
Stayed 4 nights in Mar 2018