Mercure Hotel Düsseldorf Kaarst

4.0 star property

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Photo gallery for Mercure Hotel Düsseldorf Kaarst

Miscellaneous
Lobby
Front of property - evening/night
Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Privilege, Suite, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Königsberger Strasse 20, Kaarst, NW, 41564
  • Place, RS Speedworld
    ‪9 min walk‬
  • Place, Merkur Spiel-Arena
    ‪16 min drive‬
  • Place, Messe Düsseldorf
    ‪16 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪20 min drive‬

Room options

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 Twin Bed

8.6 out of 10
Excellent
(14 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Privilege, Suite, 1 Queen Bed

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Standard Twin Room, 2 Twin Beds

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Kaarst

Mercure Hotel Düsseldorf Kaarst places you within a 15-minute drive of popular attractions such as Düsseldorf Christmas Market and Rhine Promenade. This 192-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • RS Speedworld - 9 min walk - 0.5 miles
  • Rhine Promenade - 14 min drive - 10.3 miles
  • Konigsallee - 14 min drive - 10.1 miles
  • Merkur Spiel-Arena - 16 min drive - 12.3 miles
  • Messe Düsseldorf - 16 min drive - 12.5 miles

Getting around

  • IKEA Kaarst Station - 9 min walk
  • Kaarst Mitte/Holzbüttgen S-Bahn - 20 min walk
  • Düsseldorf Intl. Airport (DUS) - 20 min drive

Restaurants

  • ‪IKEA Restaurant Kaarst - ‬4 min drive
  • ‪Die Krafts - ‬6 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪China-Restaurant Neu Shanghai - ‬4 min drive
  • ‪Pizza Cab GmbH - ‬3 min drive

About this property

Mercure Hotel Düsseldorf Kaarst

At Mercure Hotel Düsseldorf Kaarst, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for EUR 14.00 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (EUR 14 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar High-Light
  • Carolus Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (15,069 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 24 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Secured self parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 24 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Radisson Düsseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst
Mercure Düsseldorf Kaarst
Mercure Dusseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel
Mercure Hotel Düsseldorf Kaarst Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel Kaarst

Frequently asked questions

Is free cancellation available at Mercure Hotel Düsseldorf Kaarst?

Mercure Hotel Düsseldorf Kaarst offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Hotel Düsseldorf Kaarst?

As of Jun 13, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Kaarst on Jun 21, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Hotel Düsseldorf Kaarst?

This hotel is located in Kaarst, close to Medienhafen, Merkur Spiel-Arena, and Rhine Promenade. You'll also find Lake Kaarster and Port of Neuss within a short drive.

Is there parking available at Mercure Hotel Düsseldorf Kaarst?

Yes, secured parking is offered for EUR 14 per day with in/out privileges. An electric car charging station, wheelchair-accessible parking, and bicycle parkingare also available.

Does Mercure Hotel Düsseldorf Kaarst have a casino at the property?

No, Mercure Hotel Düsseldorf Kaarst doesn't have a casino.

Will I find an indoor pool at Mercure Hotel Düsseldorf Kaarst?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Mercure Hotel Düsseldorf Kaarst?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an indoor pool, and a bar/lounge.

Does Mercure Hotel Düsseldorf Kaarst have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Hotel Düsseldorf Kaarst have a restaurant with a breakfast menu?

Yes, Mercure Hotel Düsseldorf Kaarst serves buffet breakfast for a surcharge on weekday mornings at Carolus Restaurant.

Will Mercure Hotel Düsseldorf Kaarst allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Hotel Düsseldorf Kaarst for a fee of EUR 24 per pet, per night. The property also provides food and water bowls.

Does Mercure Hotel Düsseldorf Kaarst have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Mercure Hotel Düsseldorf Kaarst?

The closest major airport to Mercure Hotel Düsseldorf Kaarst is Düsseldorf (MGL-Düsseldorf - Mönchengladbach), which is 11.3 mi away (23 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is located 13.6 mi away (20-minute drive).

Are there rooms with balconies at Mercure Hotel Düsseldorf Kaarst?

No, there aren't any guestrooms with balconies at Mercure Hotel Düsseldorf Kaarst.

Mercure Hotel Düsseldorf Kaarst Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 213 out of 558 reviews
Rating 8 - Good. 229 out of 558 reviews
Rating 6 - Okay. 78 out of 558 reviews
Rating 4 - Poor. 22 out of 558 reviews
Rating 2 - Terrible. 16 out of 558 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gary C

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 10 nights in Feb 2025
Verified

10/10 Excellent

Marco

Liked: Amenities
The stay was perfect
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly, near the freeway. I would book again if i go back.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Duncan

Liked: Cleanliness
Room was clean and comfortable. No complimentary water though, which is disappointing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel great pool and spa

Very nice and clean hotel. Room are spacious, breafkast buffet offer a large variety of food. Pool space is very relaxing.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Illia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, amenities
Clean nice
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Andreas

Liked: Cleanliness
The good: Clean rooms Friendly staff (especially evening) Quiet Could do better: Eerily dark corridors at night No irons and ironing boards in rooms Mediocre, and expensive, breakfast Credit card reader at kiosk refused to accept any of my Canadian cards - friendly staff was quick to help Very dodgy area - I would not walk around the area alone at night
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious hotel in a good location. Very friendly and helpful staff.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, on an industrial estate
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. The staff very helpful and welcoming. Breakfast was very good and reasonable price.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort

Conveniently located hotel

I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Karine Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely snd comfort stay at this Mecure. Breakfast is yummy!
Verified

6/10 Okay

Mark

Liked: Staff & service
Built up area. It served a purpose and the dtaff were good. It was fine as somewhere to pass through
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Fulvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Is very large , comfortable and quiet with perfect cleaning. The hotel is wide and beatiful.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Room was clean and comfortable. Plenty of parking, good breakfast, friendly staff. Location right off highway was great to drive to sights, but not walkable area.
Stayed 2 nights in May 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, overpriced breakfast

I always enjoy staying at the mecure Kaarst. Staff are excellent. My only negative comment is that breakfast is way overpriced, including €7:50 for a cup of make-it-yourself coffee.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Moqdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and service

Location is good for me in Kaarst, a fair distance away from Dusseldorf. Pleased with staff service and hotel quality. Dinner menu too narrow.
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WARNING

Worst hotel ever! WARNING! Bugs and insects is in the whole property! And in the bed! The hotel has Bed Bugs and spiders everywhere!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient comfortable hotel

The hotel is convenient for Kaarst and is about 20 minutes taxi out of Dusseldorf. I’ve stayed many times and is comfortable. Most of the staff are very helpful and friendly. The breakfast staff are a little surly but efficient. The food from the restaurant is limited but very tasty and the server at dinner is always welcoming and friendly
Stayed 2 nights in Jan 2025