Villa Mariale3.0 out of 5.0
Recent guest reviews
Booking I used a link from trip advisor Amoma. No problems on with check-in. We checked in early then the time allowed, I think about 2:30ish. Wasn't a problem. This hotel even though it is a bit dated with the decor it was very nice and cozy. We stayed for 4nights. WiFi was problem for the first night, exceeded connections allowed. I went down to reception and was advised that the hotel uses the city connection, but would get it sorted. Next day was able to connect to WiFi for the remaining part of the stay. The hotel is about 20mins walk from the Lourdes train station. Took us longer coz we were taking in the area at the same time. About 5-10min walk from the sanctuary. Basic channels on the TV, its OK if you understand French, but I had taken my amazon fire stick so was able to stream English channels. Self catering studio room, had all the basics for us to cook and eat in whenever we wanted. Cutlery, pots, pans and dishes all were in room for us. Hotel is not that far about 10mins walk to carrefour city and to town centre for all the shops. I would stay again at this hotel. We did really enjoy our stay.
We are in Lourdes, you here just for a reason !!! He does need a rennovation but you got what you pay : an honest , clean , well organise place where to rest and is it very near to the sanctuary, staff polyte and professional
Great location. Lovely apartment. We have booked 1bedroom apartment for 2 of us. Clean. Tidy. Spacious. Had pans including small and large frying pan. Small and large boiling pans. Kettle. Toaster. Fridge. Dishwasher. Plates. Cutlery. Glasses. Cups/mugs Sofa bed in living room. Tv. Coffee table. Spacious bedroom bed. Big wardrobe. Good sized bathroom. Towels. Location is perfect. Only 5mins walk to the sanctuary. I will be back definitely.
Not great ! Breakfast was officially the worst we have experienced in France-terrible coffee and cheap baguettes but they do give you 2 pastries.Would suggest you just take your own food-was not worth € 7.50 .Rooms big but we had lights that didn't work and a sink that with a broken plug -they did however fix this promptly.Stairwells a bit of a death trap with lights that didn't work not sure how that would go if there was an emergency. Laundry facilities but only 1 working washing machine and dryer-the others broken down.
Apartment hotels are pretty sweet for several reasons. (1) They have more space to swing a cat in. (2) They have a kitchen with plates & cooking utensils. (3) The Villa Mariale was relatively cheap but didnt look like a rural Thai rat prison. After paying under $100 US for an apartment room i could easily put with small issues. Late check-in: The reception desk was closed by 9:30 pm as staff had finished for the day. However a sign on the front entrance had instructions for after-hours service so we called the phone number and spoke to a person in English who arrived downstairs to check us in. Check-in was quick although we expected some grumpy old lady at this late hour, it seemed she was used to late & last minute check-ins. Understandably she wasn't in any uniform just in her comfortable home clothes, as long as she wasn't dressed in latex & a black leather mask. Needless to say we were fairly relieved. Comparing two different rooms: We actually stayed in two different rooms on separate nights at the Villa Mariale, a Double Studio & Apartment Room room, both were pretty spacious for the price range. The greatest bonus for both rooms were the kitchenette's which had a sink, microwave, full-sized fridge, aircon, plates, eating utensils and stove, adequate to prepare meals during a stay. Floating wooden floorboards throughout the rooms which feel and look better than tiles or carpet. The bathrooms were of a generous size, clean and free of mold. There was a sofa bed in the Apartment Room which could accommodate another two people comfortably or enough space to house at least 20 Syrian refugees me thinks. Free WiFi was OK to browse web pages but we didn't try to stream anything. Although it was a non-smoking room the nicotine addiction is always too much to resisit. Our rooms had a large window with no fly screen which i could open & smoke out of. When booking, we were specifically looking for free parking which was included in our room rate around the back. Apparently there is a sauna & gym at the Villa Mariale but we didn't realise at the time. As with many Apartment hotels, all plates & utensils used must be cleaned & put away before checkout or a steep fee of €50 is uncured, just bite the bullet & make the kids do the washing, problem solved. The Villa Mariale is directly in front of the Gave River just behind the main street which features a nice boulevard to loiter around at night. It is 500 metres walk to the holy grotto at Lourdes & about 1.5kms from the train station. The Villa Mariale is surrounded by plenty of restaurants, cafes', convenience & souvenir stores however it was impossible to purchase cigarettes after 5pm as small stores are forbidden to sell them in France. Overall, the Villa Mariale was a pretty good place to stay with car space & comfortable for the traveler close & convenient to everything, we would probably return.
If you, like me, like a hot shower/bath daily, do not stay here. We came as a family of 5 staying in the 1 bedroom apartment. We had to ration who gets to bathe and who does not as there is only enough hot water for 1, the rest make do with lukewarm or cold showers. Or boil your own using the kettle. Also there is no maid service at all for the entire stay of 5 nights unless you pay them €10 per day. On the last day you have to clean the kitchen thoroughly or face a €50 fine. You have to empty your own bins too. This was not on the website and is unfair. Otherwise our apt was clean except for the mouldy coffee maker. It is a 2star place not 3 but I am giving it a 1 star rating because of the cleaning I have to do and lack of hot water.
We rented an apartment for 5 people. It was great, everything was ok and we were really happy... Our only complain is that the two people sleeping in the sofa had a really bad night... It was not a really confortable bed. But the place, the kitchen and the bathroom, and the service, were great!
Poky, dark room. Broken toilet seat (couldn't be fixed until the next day when we were leaving) Bath wouldn't drain which meant that we couldn't have showers. Free wifi slow to connect and only worked for some of us. Unattended reception with hassled and overworked staff when eventually manned. I would avoid at all costs!
We stayed at the hotel for 7 nights. We are all volunteers with our Diocesan pilgrimage. This was my 40th trip to Lourdes and my first time at this hotel. On arrival on Friday afternoon the room was filthy. The kitchen had obviously not been cleaned for months (the shelves and cupboards had a thick layer of dust on them) The crockery was not clean. The pans had burnt on food in them. The carpet in the bedroom had a thick layer of dust around the edge and the bathroom smelt of urine. I spoke to the receptionist about it and she assured me the cleaners would reurn at 6pm and she would send them in.They never appeared ALL WEEK. I cleaned the kitchen myself and showed the hotel manager the dirty cloths as a result of my cleaning. The room was never cleaned, the bins were never emptied, the sheets were never changed and the towels were changed once at our request by collecting them from reception. The wardrobe only had 1 sliding door (the other was propped up in the corner of the room) The door could hardly be moved as it was faulty. The bathroom smelt of stale urine and the shower head would not stay in position to have a shower. It had to be held. I cannot believe some of the reviews on here. The above is a true account of our stay and so would definitely NOT recommend anyone to stay here. We were given 10% off our bill, but this no way made up for the horrendous filthy surroundings.
Stayed here for 8 nights in July 2012 and can not fault the apartments, very well equipped, excellent and helpful staff , very clean room and public areas, fast free wifi in the reception/ bar area, plus plenty of onsite parking at the rear, An excellent stay an was booked for 2013 before we left this year
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 61 reviews