Hotel Tonchala

3.0 star property
Hotel with free breakfast, steps from Ventura Plaza Commercial Center

Choose dates to view prices

Photo gallery for Hotel Tonchala

Front of property
Interior entrance
City view from property
Presidential Studio Suite | 1 bedroom, premium bedding, down comforters, minibar
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
Av. 0 Calle 10 Esquina, San JosĂ© de CĂșcuta, Norte de Santander, 780
  • Ventura Plaza Commercial Center
    â€Ș2 min walk‬
  • GobernaciĂłn Norte de Santander
    â€Ș11 min walk‬
  • General Santander Stadium
    â€Ș11 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    â€Ș6 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Superior Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Studio Suite

  • Sleeps 3
  • 1 King Bed

Double Room Executive

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room Superior With Street View

  • Sleeps 2
  • 1 Full Bed(s)

Double Room Superior With Street View

  • Sleeps 2
  • 1 King Bed(s)

Room Executive With Street View

  • Sleeps 4
  • 2 Double Beds

Double Room Executive With Street View

  • Sleeps 2
  • 1 King Bed(s)

Single Room Executive

  • Sleeps 1
  • 1 Full Bed(s)

About the neighborhood

San JosĂ© de CĂșcuta

Hotel Tonchala places you next to Ventura Plaza Commercial Center and within a 10-minute stroll of other popular attractions like Banco de la Republica Cultural Area. This 3-star hotel welcomes guests with 102 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Ventura Plaza Commercial Center - 2 min walk - 0.1 miles
  • Banco de la Republica Cultural Area - 5 min walk - 0.3 miles
  • Cucuta Museum of Culture - 9 min walk - 0.5 miles
  • GobernaciĂłn Norte de Santander - 11 min walk - 0.6 miles
  • General Santander Stadium - 11 min walk - 0.6 miles

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 5 min drive

Restaurants

  • â€ȘJuan Valdez CafĂ© - ‬4 min walk
  • â€ȘCentro Comercial Ventura Plaza - ‬3 min walk
  • â€ȘPapagayo Plaza - ‬4 min walk
  • â€ȘLondero's Express - ‬2 min walk
  • â€ȘRestaurante Madeira - ‬4 min walk

About this property

Hotel Tonchala

Hotel with free breakfast, steps from Ventura Plaza Commercial Center
At Hotel Tonchala, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect to find free WiFi and LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Dining areas, minibars, and safes are also standard.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for COP 69998.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: COP 69998.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
  • Check-in: 1:00 PM—-anytime
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:30 AM to 7:30 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Tonchala
Hotel Tonchala Cucuta
Tonchala
Tonchala Cucuta
Hotel Tonchala San JosĂ© de CĂșcuta
Tonchala San JosĂ© de CĂșcuta
Hotel Hotel Tonchala San JosĂ© de CĂșcuta
San JosĂ© de CĂșcuta Hotel Tonchala Hotel
Tonchala
Hotel Hotel Tonchala
Tonchala San Jose De Cucuta
Hotel Tonchala Hotel
Hotel Tonchala San JosĂ© de CĂșcuta
Hotel Tonchala Hotel San JosĂ© de CĂșcuta

Frequently asked questions

Are free cancellation options available at Hotel Tonchala?

Hotel Tonchala offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Hotel Tonchala?

Located steps from Ventura Plaza Commercial Center, this hotel is in San JosĂ© de CĂșcuta, and within a 10-minute walk of Colon Park and Cucuta Museum of Culture. You'll also find General Santander Stadium and Banco de la Republica Cultural Area less than a mile away.

Will I be able to park at Hotel Tonchala?

Yes, self parking is offered for free at the hotel.

Does Hotel Tonchala have a casino on the premises?

No, Hotel Tonchala doesn't have a casino.

Is there an indoor pool at Hotel Tonchala?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:30 AM and 7:30 PM.

What amenities will couples enjoy at Hotel Tonchala?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hotel Tonchala have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Tonchala have a restaurant with a breakfast menu?

Yes, Hotel Tonchala serves free continental breakfast each morning from its restaurant.

Does Hotel Tonchala allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Tonchala.

Does Hotel Tonchala have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Tonchala?

The closest major airport to Hotel Tonchala is Cucuta (CUC-Camilo Daza Intl.), which is 3.4 mi away (5 minutes by car).

Can I book a room with a balcony at Hotel Tonchala?

No, you won't find guestrooms with balconies at Hotel Tonchala.

Hotel Tonchala Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 41 out of 86 reviews
Rating 8 - Good. 24 out of 86 reviews
Rating 6 - Okay. 11 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 7 out of 86 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

manuel, Bloomington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge building very spacious
Stayed 1 night in Dec 2024

10/10 Excellent

CORINA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceent
Stayed 1 night in Dec 2024

10/10 Excellent

'wil

Business traveler
Best swimming pool around
Stayed 2 nights in Nov 2024

10/10 Excellent

Javier Quintero

Liked: Cleanliness, staff & service, property conditions & facilities
Exfe
Stayed 1 night in Aug 2024

10/10 Excellent

Jairo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Javier Quintero

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Aug 2024

8/10 Good

Fermin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like bathroom.
Stayed 1 night in Jul 2024

10/10 Excellent

juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet an clenless
Stayed 2 nights in Apr 2024

10/10 Excellent

juan

Stayed 2 nights in Jun 2024

8/10 Good

Gladys e

Stayed 1 night in Mar 2024

10/10 Excellent

Claudia Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a great stay

It was a great stay. Highly recommend!!
Stayed 14 nights in Feb 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclent building and dsfe
Stayed 2 nights in Sep 2023

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place, good customer service
Stayed 7 nights in May 2023

4/10 Poor

Joycel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I paid for a king bed room and the staff put me in a room of a small bed. I had to wait to talk to another staff member on the night so he could change my room. The first staff was negative and dint want to help me.
Stayed 3 nights in Jan 2023

8/10 Good

Ernesto

Stayed 1 night in Dec 2022

8/10 Good

JUAN

Stayed 1 night in Nov 2022

2/10 Terrible

Daniel

Stayed 1 night in Nov 2022

6/10 Okay

Oscar

Traveled with family
Liked: Cleanliness
Disliked: Amenities
El hotel es antiguo, pero esta muy bien conservado, el chequeo fue sumamente rapido; esta muy bien ubicado. Sin embargo, el desayuno es bastante decepcionante. Muy pocas opciones, nada bueno que decir alli. En el area de la piscina, sin atencion, sin toallas, y no le habia hecho limpieza adecuada pues estaban flotando en el agua restos de vegetacion y hasta una bolsa de plastico.
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Stayed 1 night in Aug 2022

4/10 Poor

Edgar, San Francisco

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property was clean, but clearly this hotel is in downhill. Staff was friendly. Breakfast was disappointing.. depressing
 The rate is exorbitant for the value I paid. I’ll never come back.
Stayed 1 night in May 2022

10/10 Excellent

carlos e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Jose B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2022

10/10 Excellent

Fernando, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021