Recently spent 5 nights at Josh Russell’s property, Cinco Palmas, in San Jose del Cabo.
The home itself is lovely, and the photos accurately depict the sun-drenched premises.
There’s a 24 hour manned security gate at the entrance; we felt well protected. I’m in total agreement with the VRBO reviews that led me to Josh’s place in attesting to the comfort of the home in general; the bedding, plenty of towels, lovely pool, nice patio furniture, a more than adequately appointed kitchen, as well as the overall responsiveness by Josh, the owner.
So, one might expect 5 star praise all around; but nothing is ever perfect, and there were a few flies in the ointment as it were.
Biggest complaint was about Wifi service. OK, it might be argued that coming to such an idyllic spot that one might want to get away from all that. But it’s 2021 and having the internet to provide the ability to research restaurants, consult maps, deal with airline check-ins and Covid-testing, do email, and perhaps even a little work is kind of an essential fact of modern life.
In fact, in his listing, Josh has in the “Amenities/Essentials” section both Internet and Wifi as separate line items. On arrival we found the Wifi spotty, and as time went on it became non-functional totally during daytime hours and VERY slow in early morning/ late night. When Josh was informed of this his response was less than satisfactory. He laid blame on a hurricane that had happened several weeks prior to our stay, and told me he’d had fiber optic recently installed, but had yet to get a router for it.
Having paid nearly $600/day for our stay you might think Josh would offer something other than ‘I’m really sorry about this’ as a result of not providing one of the ‘Essential’ amenities of his own listing. I’m sure that, collectively, we racked up some serious charges using the personal hotspots on our phones.
But no offer came, and I’m not exactly holding my breath.
Potential renters of this property should also know that the directions Josh provided might be a little hard to follow, especially for first time visitors to Los Cabos. I’d recommend using GPS directing you Buzzard’s Restaurant. Worked flawlessly; full disclosure: this is also a suggestion that Josh made. Once inside, a four wheel drive vehicle is advisable.
Lastly, while our 2nd fl bedroom was really lovely and had a patio providing shade and a place to sit the shower water pressure was weak left a lot to be desired.
