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Recent guest reviews

Great

Disgusting & horrible service

I didn't like my stay the place was loud with people and kids in the hall ways throughout day and night and there was no parking

Roaches and Bed bugs. Garbage pile outside the window. Got woke up at 8am on a Saturday from noise/people working outside.

It’s clean location is good friendly staff Close to everything and near by downtown

Roaches and bed bugs. Need I say more? Actually i think i will. My friend and i stayed there for a week. The very night we had them change the bedding, my friend was eaten alive by bed bugs. I was untouched and he hadnt gotten bitten any previous nights, so that means when they changed the bedding, they transfered the bed bugs to our room. Its absolutely discusting. Never going there again.

Area was good quiet shopping and food close too the hotel

WiFi didn't work in the room and was very week in the hallway on the 4th floor.

There was bed bugs in 2 rooms on the 1 st floor and the 4th floor .. im sure the building is infested After the1st room that also hasld rat feces .. the front desk said everyone with a dou le room had already checked in and no refunds Orbitz called again and suddenly there was cancellation .. 2nd room had a big bed bug crawling on the pillow.. outside some lady got smacked by a guy with a bike.. yelling.. lots of trash and crack heads.. my bf and his friend ended up sleeping in the car in another neighborhood.. but we spent 5 hrs trying to find a resolution.. it was absolutley terrible

Ac leaked all over the floor, bare wires everywhere.

The room was very dirty, there was broken furniture for the night stands. There was no remote for the TV. I asked the desk clerk of I could be moved due to the recent fire that still smelled like smoke outside of the window, was told there was nothing available. I didn't trust the cleanliness of the bed linen so I purchased my own sheets and towels for 1 night!! There wasn't even a proper closet!!! Just some hole with no shelves. The heater and thermostat had exposed wiring. There were uncovered outlets. I expected the room advertised in the picture on Orbitz website, what I received was a absolute nightmare. Being a person of color, I didn't feel SAFE complaining for fear of being harassed or arrested for an $79 room that wear barely liveable.

Kinda old and a maintenance will be great, many walls with crashes, furniture broken...

Some maintenance will be awesome, some scratches on the walls and furniture.

The staff was unbelievably friendly and nice. Ultimately, you get what you pay for so I can’t be too disappointed that my room had 1 cockroach and smelled like smoke. There’s a mini fridge and gated parking. Would I stay here again...probably not but in a pinch this place is adequate.

it was very close to everything, great customer service .

Check-in lobby was crowded and couldn't tell if the people there were guests or loiterers. Front desk is shielded by protective enclosure. Elevator is very old (has an interior folding gate). Room furniture was mismatched, old, and broken (tabletop was not attached to table legs). Closet space had no rod. Only one towel for a reservation for two adults. Even the peephole in the door was painted over and therefore not functional. The supposedly "open 24 hours" front desk was not staffed when I left at 7am so I just dropped the key card off. Side of the building advertises "nightly or weekly rates" so it's one of those really old fleabags that works if all you need is a bed and hot water. No frills and no good.

Terrible. The heating in the room - and apparently the whole hotel -- was broken and the room was freezing, during a cold snap in Los Angeles. Then the heating company knocked on my door early in the morning, disturbing me on the morning of my check-out. This was a terrible experience, cold and horrible.

S Union Ave Los Angeles CA

Hotel highlights

  • Walking distance to Good Samaritan Hospital
  • Free WiFi in public areas
  • Concierge services
  • 24-hour front desk

Located in Downtown Los Angeles, Stuart Hotel is within a mile (2 km) of popular sights such as Microsoft Theater and L.A. Live. This 62-room hotel welcomes guests with conveniences like concierge services, dry cleaning/laundry services, and a 24-hour front desk.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

The 62 rooms are air-conditioned and have free local calls. For entertainment, guests can expect to find TVs. Relax in the soaking tub, then sink into the pillowtop bed for a pleasant night's sleep.


Property features

Stuart Hotel features free WiFi in public areas and an ATM. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. This smoke-free hotel also has a vending machine.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 3

Guest reviews for Stuart Hotel

Everyone (17) Couples (3) Family (4)
5
Everyone

Great

By on May 20, 2021

1
Everyone

Disgusting & horrible service

By on May 18, 2021

3
Family

I didn't like my stay the place was loud with people and kids in the hall ways throughout day and night and there was no parking

By on Mar 13, 2021

1
Everyone

By on Feb 19, 2021

1
Partner Couples

Roaches and Bed bugs. Garbage pile outside the window. Got woke up at 8am on a Saturday from noise/people working outside.

By on Mar 13, 2020

Review comment responded on Mar 14, 2020

thanks!

5
Family

It’s clean location is good friendly staff Close to everything and near by downtown

By on Feb 22, 2020

Review comment responded on Feb 26, 2020

thanks!!

1
Friends

Roaches and bed bugs. Need I say more? Actually i think i will. My friend and i stayed there for a week. The very night we had them change the bedding, my friend was eaten alive by bed bugs. I was untouched and he hadnt gotten bitten any previous nights, so that means when they changed the bedding, they transfered the bed bugs to our room. Its absolutely discusting. Never going there again.

By on Nov 6, 2019

Review comment responded on Nov 9, 2019

THANKS!!

3
Family

Area was good quiet shopping and food close too the hotel

By on Oct 24, 2019

Review comment responded on Nov 9, 2019

THANKS!!

4
Friends

WiFi didn't work in the room and was very week in the hallway on the 4th floor.

By , from Toronto on Oct 12, 2019

Review comment responded on Oct 14, 2019

Thank You...!!!!!

1
Everyone

By on Oct 7, 2019

Review comment responded on Oct 12, 2019

thanks!!

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