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Hôtel Le Relais

3.0 star property

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Lunch, dinner served; French cuisine, alfresco dining
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Flat-screen TV
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Rue de Strasbourg, Mail de l'Hippodrome, Lons, Pyrenees Atlantiques, 64140
  • Place, Piscine Aqualons
    ‪11 min walk‬
  • Place, Hippodrome de Pau
    ‪12 min walk‬
  • Place, Zenith de Pau
    ‪3 min drive‬
  • Airport, Pau (PUF-Pau - Pyrenees)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Lons

Hôtel Le Relais places you within a short walk of Piscine Aqualons and within a mile (2 km) of Hippodrome de Pau. This 3-star hotel has 60 guestrooms and offers free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Piscine Aqualons - 11 min walk - 0.6 miles
  • Hippodrome de Pau - 12 min walk - 0.7 miles
  • Zenith de Pau - 3 min drive - 2.0 miles
  • Palais de Sports de Pau - 4 min drive - 1.3 miles
  • Casino Tranchant Pau - 4 min drive - 2.4 miles

Getting around

  • Lescar Station - 7 min drive
  • Pau (PUF-Pau - Pyrenees) - 8 min drive

Restaurants

  • ‪Boulangerie Ange - ‬19 min walk
  • ‪Cafétéria Tempo Resto - ‬5 min drive
  • ‪Subway - ‬18 min walk
  • ‪Au Bureau Pau - ‬6 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Hôtel Le Relais

Guests of Hôtel Le Relais enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a terrace and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Coffee makers, hair dryers, and phones are also standard. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 4.50 to 11 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,076 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 9.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.67 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 4.5 to 11 per person
  • Rollaway bed fee: EUR 9.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:30 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Le Relais Lons
Le Relais Lons
Hôtel Relais Lons
Relais Lons
Hôtel Le Relais Lons
Hôtel Le Relais Hotel
Hôtel Le Relais Hotel Lons

Frequently asked questions

Is a free cancellation option available at Hôtel Le Relais?

Hôtel Le Relais provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hôtel Le Relais?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Hôtel Le Relais on Apr 27, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hôtel Le Relais?

This hotel is located in Lons, a short 19-minute walk from Hippodrome de Pau and also 13 minutes on foot from Piscine Aqualons. You'll also find Casino Tranchant Pau and Zenith de Pau within a short drive.

Will I be able to park at Hôtel Le Relais?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Hôtel Le Relais include a casino at the property?

No, Hôtel Le Relais doesn't have a casino.

Is there an indoor pool at Hôtel Le Relais?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hôtel Le Relais?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant with al fresco dining plus some guestrooms include kitchens.

Does Hôtel Le Relais have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hôtel Le Relais have a restaurant that serves breakfast?

Yes, Hôtel Le Relais serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hôtel Le Relais allow pets to stay free of charge?

Yes, pets stay free at Hôtel Le Relais.

Does Hôtel Le Relais have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hôtel Le Relais?

The closest major airport to Hôtel Le Relais is Pau (PUF-Pau - Pyrenees), which is 5.2 mi away (8 minutes by car). Another top airport is Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.), which is located 28.1 mi away (32-minute drive).

Can I book a room with a balcony at Hôtel Le Relais?

No, there aren't any guestrooms with balconies at Hôtel Le Relais.

Hôtel Le Relais Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 161 reviews
Rating 8 - Good. 80 out of 161 reviews
Rating 6 - Okay. 25 out of 161 reviews
Rating 4 - Poor. 10 out of 161 reviews
Rating 2 - Terrible. 8 out of 161 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Stayed 1 night in Sep 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant and comfortable stay

Travelling to and from UK to Spain we find this a very convenient ovenight stop. A lift to all floors makes access very easy. Having tea/coffe making facilites is a real bonus. The rooms are a good size, the beds are comfortable and the linen is clean and fresh. I personally appreciate a bath however having the shower over the bath can make getting in and out a little hazardous. A hand rail would be a very good solution. The staff are very friendly and helpful. The hotel has good free car parking and it is located in a safe area with local hypermarket and other shops very close. There is a restaurant, a small bar and the breakfast is very good.
Stayed 1 night in Oct 2018

6/10 Okay

Peter

Stayed 1 night in Jul 2018

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location and good value.

We use this hotel as an overnight stop on our way to Spain and back. The room was a little tired but more than adequate. The overbath shower was a little awkward to operate. The staff are very pleasant and efficient. The hotel is very quiet at night and there is a handy supermarket and petrol station very close by. On-site parking is good and the area seems very safe.
Stayed 1 night in Sep 2017

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and quiet with good facilities

We travel to Spain quite regularly and this is a great overnight stop at a very reasonable cost. It is easy to find and easy to park in the free car park. The hotel is welcoming, the staff are helpful and the breakfast is very good. The rooms are comfortable and the beds are large. We really appreciate having tea and coffee in the room and having a bath with overhead shower is very welcome. There is a large supermarket very close by and several other shops. We will continue to use this hotel.

8/10 Good

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service

10/10 Excellent

Michael, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality\price

Very friendly, good location, beautiful town.

10/10 Excellent

J Lees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our first time at a Kyriad hotel and we found that it was beyond our expectations.The hotel was excellent and the staff were exceptional, worthy of a 5* hotel. The room, although not massive, had a large king size double bed and was very clean and comfortable The climate control for heating was easy to use and made the room very warm to return to on a very cold January night. The car parking was on site and included. We shall certainly make this chain of hotels our 1st choice for our journeys to and from Spain to UK.

10/10 Excellent

ofelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Good basic hotel at a decent price

A little bit outside the centre of Pau but given the late booking and the fact the city was full of people doing the Etape du Tour I was very happy with the price and quality of hotel. Would definitely stay here again.

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre
Stayed 1 night in Dec 2025

10/10 Excellent

Raquel

Stayed 1 night in Dec 2025

6/10 Okay

Pierre

Stayed 1 night in Dec 2025

6/10 Okay

Jaime

Traveled with family and small children
Disliked: Cleanliness
Siendo sinceros,hablando de mi habitación,en la cama de al lado de la ventana había mosquitos muertos y algún bicho de ese estilo que otro! La limpieza no era del todo la digna de un hotel de supuestamente 3 estrellas,me pico el cuerpo toda la noche ya nose si era mi cabeza o eran los inquilinos de la habitación Pero para dormir una noche para pasar el trago está bien No desayune en el buffet porque por 9€ me parecía ridículo lo que proporcionaban,4 filetes de jamón York,unas magdalenas y 6 tostadas de pan Lo siento no pongo nunca Opiniones pero todo hay que decirlo y saberlo
Stayed 1 night in Dec 2025

8/10 Good

EWM

Business traveler
Liked: Cleanliness, staff & service, amenities
RAS
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Hôtel correct.
Stayed 1 night in Oct 2025

10/10 Excellent

jean-michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Didier

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Lavabo de salle de bain ne s’écoule pas. Les toilettes ne s’écoule pas. La chasse coule très faiblement. Le support de savon de la salle de bain était plein de noirs et de moisi.
Stayed 2 nights in Sep 2025

8/10 Good

Ridha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Angelique

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Étape entre ouest de la France et Espagne

Bon accueil, personnel sympathique et lits confortables.
Stayed 1 night in Jul 2025

8/10 Good

Besingrand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mon sejour a été convenable. Le personnel a été agreable et courtois.
Stayed 1 night in Jun 2025

4/10 Poor

Charles

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Gros contraste entre l’accueil avec du marbre, très propre et tout neuf, et les chambres vieillotes, salle de bain avec hygiène douteuse, toiles d’araignée, poussières et taches sur les murs dans la chambre Literie et draps correct Manque de prise électrique proche du lit
Stayed 2 nights in Jun 2025