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Hôtel Le Relais

3.0 star property

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Photo gallery for Hôtel Le Relais

Lunch and dinner served
A hotel room with a large bed, wooden headboard, two bedside lamps, a floral-patterned wall, and a ceiling vent.
Reception
An outdoor seating area with tables and chairs, surrounded by potted plants and a clear blue sky.
Flat-screen TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Rue de Strasbourg, Mail de l'Hippodrome, Lons, Pyrenees Atlantiques, 64140
  • Place, Piscine Aqualons
    ‪12 min walk‬
  • Place, Hippodrome de Pau
    ‪17 min walk‬
  • Place, Zenith de Pau
    ‪4 min drive‬
  • Airport, Pau (PUF-Pau - Pyrenees)
    ‪13 min drive‬

Room options

View all photos for Twin Room

A hotel room with a bed, a desk, a chair, a television, a mirror, and a window.

Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

A hotel room with two beds, a desk, a chair, a heater, a mirror, and a window with curtains.

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a window.

Twin Room

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Room, 1 Double Bed

A hotel room with a large bed, wooden headboard, two bedside lamps, a floral-patterned wall, and a ceiling vent.

Comfort Room, 1 Double Bed

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a window with curtains, a mounted TV, and a stone-textured wall.

Comfort Room, 1 Double Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

A modern hotel room with a bed, a desk, a chair, a mirror, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Lons

Hôtel Le Relais places you within a short walk of Piscine Aqualons and within a mile (2 km) of Hippodrome de Pau. This 3-star hotel has 60 guestrooms and offers free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Piscine Aqualons - 12 min walk - 0.7 miles
  • Hippodrome de Pau - 17 min walk - 0.9 miles
  • Palais de Sports de Pau - 4 min drive - 1.3 miles
  • Zenith de Pau - 4 min drive - 1.3 miles
  • Basilica of Our Lady of the Rosary - 47 min drive - 32.8 miles

Getting around

  • Lescar Station - 7 min drive
  • Pau (PUF-Pau - Pyrenees) - 8 min drive

Restaurants

  • ‪Cafétéria Tempo Resto - ‬5 min drive
  • ‪Au Bureau Pau - ‬6 min drive
  • ‪Subway - ‬18 min walk
  • ‪Quick - ‬4 min drive
  • ‪Restaurant Viet Nam - ‬3 min drive

About this property

Hôtel Le Relais

Guests of Hôtel Le Relais enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a terrace and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Coffee makers, hair dryers, and phones are also standard. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 4.50 to 11 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,076 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 9.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.67 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 4.5 to 11 per person
  • Rollaway bed fee: EUR 9.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:30 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Le Relais Lons
Le Relais Lons
Hôtel Relais Lons
Relais Lons
Hôtel Le Relais Lons
Hôtel Le Relais Hotel
Hôtel Le Relais Hotel Lons

Frequently asked questions

Is a free cancellation option available at Hôtel Le Relais?

Hôtel Le Relais provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hôtel Le Relais?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Hôtel Le Relais on Jul 10, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hôtel Le Relais?

This hotel is located in Lons, a short 19-minute walk from Hippodrome de Pau and also 13 minutes on foot from Piscine Aqualons. You'll also find Palais de Sports de Pau and Casino Tranchant Pau within a short drive.

Is there parking available at Hôtel Le Relais?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Hôtel Le Relais include a casino at the property?

No, Hôtel Le Relais doesn't have a casino.

Is there an indoor pool at Hôtel Le Relais?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hôtel Le Relais?

Couples staying at this hotel will appreciate amenities like an al fresco restaurant and a bar/lounge plus some guestrooms include a kitchen.

Are there hot tubs at Hôtel Le Relais?

No, this hotel doesn't have a spa tub.

Does Hôtel Le Relais have a restaurant that serves breakfast?

Yes, Hôtel Le Relais serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hôtel Le Relais allow pets to stay free of charge?

Yes, pets stay free at Hôtel Le Relais.

Are there connecting rooms at Hôtel Le Relais?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hôtel Le Relais?

The closest major airport to Hôtel Le Relais is Pau (PUF-Pau - Pyrenees), which is 5.2 mi away (8 minutes by car). Another top airport is Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.), which is located 28.1 mi away (32-minute drive).

Are there rooms with balconies at Hôtel Le Relais?

No, there aren't any guestrooms with balconies at Hôtel Le Relais.

Hôtel Le Relais Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 163 reviews
Rating 8 - Good. 80 out of 163 reviews
Rating 6 - Okay. 25 out of 163 reviews
Rating 4 - Poor. 11 out of 163 reviews
Rating 2 - Terrible. 9 out of 163 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service
Normal
Stayed 1 night in May 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Colette

Disliked: Cleanliness, amenities
Chambre vétusté manque de chauffage, etc...
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jaime

Disliked: Cleanliness
Siendo sinceros,hablando de mi habitación,en la cama de al lado de la ventana había mosquitos muertos y algún bicho de ese estilo que otro! La limpieza no era del todo la digna de un hotel de supuestamente 3 estrellas,me pico el cuerpo toda la noche ya nose si era mi cabeza o eran los inquilinos de la habitación Pero para dormir una noche para pasar el trago está bien No desayune en el buffet porque por 9€ me parecía ridículo lo que proporcionaban,4 filetes de jamón York,unas magdalenas y 6 tostadas de pan Lo siento no pongo nunca Opiniones pero todo hay que decirlo y saberlo
Stayed 1 night in Dec 2025
Verified

8/10 Good

EWM

Liked: Cleanliness, staff & service, amenities
RAS
Stayed 1 night in Nov 2025
Verified

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Hôtel correct.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Didier

Disliked: Cleanliness, property conditions & facilities, room comfort
Lavabo de salle de bain ne s’écoule pas. Les toilettes ne s’écoule pas. La chasse coule très faiblement. Le support de savon de la salle de bain était plein de noirs et de moisi.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Angelique

Liked: Staff & service, property conditions & facilities, room comfort

Étape entre ouest de la France et Espagne

Bon accueil, personnel sympathique et lits confortables.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mon sejour a été convenable. Le personnel a été agreable et courtois.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Gros contraste entre l’accueil avec du marbre, très propre et tout neuf, et les chambres vieillotes, salle de bain avec hygiène douteuse, toiles d’araignée, poussières et taches sur les murs dans la chambre Literie et draps correct Manque de prise électrique proche du lit
Stayed 2 nights in Jun 2025
Verified

8/10 Good

David

Liked: Staff & service, room comfort

Correct sans trop d'exigence

Acceuil chaleureux, chambre correcte, petit dej plus que minimaliste.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

paul

Ne mérite pas 3 etoiles
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Julien

Disliked: Cleanliness, property conditions & facilities, room comfort
Nuit pour le travail, baignoire avec robinet cassé (impossinle de régler l'eau chaude, donc douche tiède) Une seule lampe fonctionnait, le chauffages vieux comme le monde fait un bruit d'enfer. Le drap du lit était taché de trace de pas... les chambres sont mal insonorisées. Franchement je ne me plains jamais mais plus jamais dans cette hôtel et je deconseille.. Le seul point positif est la boulangerie en face qui est excellente et avec un personnel agréable
Stayed 1 night in Nov 2024
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service
Super acceuil et service .par contre les chambres sont un peu vieille.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Cédric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour ma part aucun soucis au niveau de la chambre
Stayed 2 nights in May 2024
Verified

4/10 Poor

CATHERINE

Disliked: Staff & service, property conditions & facilities, room comfort
Chambre vétuste non conforme au site, pas de ménage, accueil moyen
Stayed 2 nights in May 2024
Verified

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Laurent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
la robinetterie lavabo cassée à notre arrivée et non remplacer. Le ménage non fait même à notre demande car il y a du sable au sol. Les lits non faits. On nous dit oui on va passer faire le ménage et changer les draps mais les femmes de ménage ne sont jamais passées. Par contre l'accueil de l'hôtel est très bien. En résumé, établissement à éviter.
Stayed 4 nights in Aug 2023
Verified

2/10 Terrible

Elena

Disliked: Cleanliness, property conditions & facilities
Camera umida, biancheria del letto umida, bagno sporco e wc che si muoveva. Mensola portaoggetti cadente, bollitore presente ma con una busta di caffè, tre di zucchero e un biscotto (in una camera tripla!). Doccia senza supporto, pavimenti luridi. Nei corridoi moquette sporca e puzzolente.
Stayed 1 night in Aug 2023
Verified

8/10 Good

thibaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Très bon rapport qualité prix, bon repas lors de la soirée étape.
Stayed 1 night in Jan 2023
Verified

4/10 Poor

valerie

Disliked: Cleanliness, staff & service, property conditions & facilities

Affreux

Hôtel ne correspond pas à 3 étoiles sale pas de serviettes changées pour 2 nuits chambre pas faite obligé de faire la police car tapage dans couloir hôtel à recaler
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Accueil correct mais chambre très sale meme pas nettoyé. J'ai du nettoyer la salle de bain ( sol et baignoire ) avant de me laver.
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Ramanan

Disliked: Cleanliness, amenities, property conditions & facilities
Passt zu dem Preis. Nur für Notfall empfehlen. Einfach nur zum übernachten.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

Peut faire mieux

Il faisait très froid dans la chambre, obligée d'allumer le chauffage...mal isolé.. A cause du corona (?) Petit déjeuner vraiment décevant (3petits pains au lait, café soluble, fruit, compote et jus de fruit) je pense que le corona n'excuse pas tout... Bref je ne reviendrais pas dans cet hotel
Stayed 3 nights in Jun 2020