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Hyatt Place West London/hayes

3.0 star property
Family-friendly Hayes hotel in Townfield with 24-hour fitness

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Photo gallery for Hyatt Place West London/hayes

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Exterior
Daily to-go breakfast (GBP 10 per person)
Shower, designer toiletries, hair dryer, bathrobes
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Reviews
8.2

Very good

Popular amenities

  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • GymGymGym
  • 24/7 front desk24/7 front desk24/7 front desk
  • Parking availableParking availableParking available
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Uxbridge Rd, Hayes UB4 0JN, 27, Hayes, ENG, UB4 0JN
  • Popular LocationStockley Park5 min drive
  • Popular LocationTwickenham Stadium15 min drive
  • Popular LocationWembley Stadium15 min drive
  • AirportLondon (LHR-Heathrow)17 min drive

Room options

Similar properties

Exterior
Holiday Inn Express London-Watford Junction, an IHG Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1000)
The price is $80
per night
$96 total
includes taxes & fees
Jun 30 - Jul 1
Holiday Inn Express London-Watford Junction, an IHG Hotel

About the neighborhood

Hayes

Located in Townfield, Hyatt Place West London/hayes is within a 15-minute drive of popular attractions such as Pinewood Studios and Thames River. This 3-star hotel has 170 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Stockley Park - 5 min drive
  • Ealing Broadway Shopping Center - 14 min drive
  • Royal Botanic Gardens, Kew - 15 min drive
  • Twickenham Stadium - 15 min drive
  • Wembley Stadium - 15 min drive

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Northolt Underground Station - 6 min drive
  • The nearest major airports are:<br />Heathrow Airport (LHR): 18-min drive, 5.7 mi/9.1 km<br /> London City Airport (LCY): 86-min drive, 32.9 mi/52.9 km<br /> Luton Airport (LTN): 53-min drive, 36.1 mi/58.1 km<br /> Gatwick Airport (LGW): 74-min drive, 47.7 mi/76.8 km<br /> Stansted Airport (STN): 78-min drive, 65 mi/104.6 km<br /> <p></p>

Restaurants

  • ‪The Grapes Beefeater - ‬11 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Creams - ‬13 min walk
  • ‪Chaudhry's TKC - ‬13 min walk

About this property

Hyatt Place West London/hayes

Family-friendly Hayes hotel in Townfield with 24-hour fitness
Renovated in 2016, Hyatt Place West London/hayes offers a 24-hour gym, WiFi in public areas, and a conference center. Self parking is available for GBP 13 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, a kids' club, and coffee/tea in a common area.
Guests can expect free WiFi and 42-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Refrigerators, free newspapers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

Bulgarian, Chinese (Mandarin), Czech, English, Estonian, French, German, Greek, Hindi, Italian, Japanese, Lithuanian, Macedonian, Portuguese, Russian, Serbian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 13 per night)

Food and drink

  • Daily breakfast to-go available for a fee: GBP 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Market
  • Coffee to Cocktails Bar
  • Gallery Cafe

Things to do

  • 24-hour gym
  • Children's club
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (2,067 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 31 2022 to September 19 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 13 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place London Heathrow Hayes Hotel
Hyatt Place London Heathrow Hotel
Hyatt Place London Heathrow Hayes
Hyatt Place London Heathrow
Hyatt Place London Heathrow/Hayes UK - Greater London
Hyatt Place West London/Hayes Hotel Hayes
Hyatt Place West London/Hayes Hotel
Hyatt Place West London/Hayes Hayes
Hyatt London Heathrow Hayes
Hyatt West London Hayes Hayes
Hyatt Place West London Hayes
Hyatt Place West London/hayes Hotel
Hyatt Place West London/hayes Hayes
Hyatt Place West London/hayes Hotel Hayes

Frequently asked questions

What can I see within easy reach of Hyatt Place West London/hayes?

This hotel is situated in Townfield, close to Wembley Stadium, Twickenham Stadium, and Royal Botanic Gardens, Kew. Ealing Broadway Shopping Center is also within a driving distance of 4.8 mi.

Is there parking available at Hyatt Place West London/hayes?

Yes, parking is offered for GBP 13 per night. Electric car charging is also available for guests.

Does Hyatt Place West London/hayes include a casino?

No, Hyatt Place West London/hayes doesn't have a casino.

Will I find an indoor pool at Hyatt Place West London/hayes?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hyatt Place West London/hayes?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and bathrobes as well as a bar.

Does Hyatt Place West London/hayes have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place West London/hayes have a restaurant that serves breakfast?

Yes, Hyatt Place West London/hayes serves to-go breakfast for a surcharge each morning at Gallery Cafe.

Will Hyatt Place West London/hayes allow pets to stay for free?

No, pets aren't allowed at Hyatt Place West London/hayes though service animals are welcome.

Does Hyatt Place West London/hayes have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hyatt Place West London/hayes?

The closest major airport to Hyatt Place West London/hayes is Heathrow Airport (LHR), which is 5.7 mi away (18 minutes by car). Another top airport is London City Airport (LCY), which is around 19.2 mi away.

Can I book a room with a balcony at Hyatt Place West London/hayes?

No, you won't find guestrooms with balconies at Hyatt Place West London/hayes.

Hyatt Place West London/hayes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 427 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Afzal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

4/10 Poor

Susan, Hillsbororugh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is 25-30 minutes away from the airport. The area is not good at all. The property is very run down. The pictures must be from many years ago. The towels are poor quality. Stains on the room carpet. Cab to the airport costs 25 pounds and you have to order in advance. Breakfast is cafeteria style. The entrance of the hotel is very confusing. The front dest is on the second floor and they have to buzz you in! This is more like Motel 6! more like 1 or 2 star hotel.
Stayed 1 night in Sep 2022

4/10 Poor

Nav

Stayed 1 night in Sep 2022

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport , good rooms
Stayed 1 night in Sep 2022

10/10 Excellent

Mike

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 12 nights in Jul 2022

10/10 Excellent

Greg

Stayed 1 night in Sep 2022

6/10 Okay

Kuldip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2022

4/10 Poor

William

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was nice and the people at the desk were nice. That’s where the hood things end. First night the duvet had a few blood droplets staining it. The next night I spilled juice on the duvet. When I got back to the hotel the night after they hadn’t cleaned the room. They remade the bed with the same dirty sheets and duvet. Orange stain on it super obvious. And they didn’t give me fresh towels. They refolded the wet used towels and put them on the rack, including one with juice on it I used to try and dry the bed. After bringing that to the desks attention the cleaning lady was rude to me the rest of the stay. She kept asking if I needed the sheets changed over and over again and kept taking down the keys reschedule sign from the door. Eventually she took it away instead of just putting it back on the other side of the door. She entered while I was gone multiple times after being told I don’t need anything in the room today. The shower drain was clogged when I got to the room. At 9 the first full day we told the desk about it and told them we would be gone all day after 10. They said that after we leave they would fix it. The maintenance guy came up a few minutes later while we were still there and came in even tho the let’s reschedule sign was on the door handle until we left. One of the front desk personnel kept telling me repeatedly I should have booked through Hyatt and questioning why I used Expedia. And lastly they ran out of bags and I couldn’t get my laundry done.
Stayed 8 nights in Jul 2022