Euro Queens Hotel3.0 out of 5.0
Recent guest reviews
I don't see all the big fuss of why others are giving this 1 star. Its not the best, but its not the worst either. If taking public transportation via google maps, find the name of the stop near there and use that or else you'll be sent elsewhere with a 15 mins walk. Outside of the hotel looks great, inside was a different story. Its like we were in a dungeon and had to navigate a maze going down to find our room. The place smelled old. The rooms are Ok. Staff are also ok and did their job. I did not like that they needed the ID of both people staying. We only used the hotel to spend a night there to sleep and tour London.
From start to finish . I arrived approx 6-30 pm having checked when booking I would be able to park. Was meet by a very rude man waving his arms and demanding i can not park there this went on for quite a while eventually he agreed i could park in the disabled bay. Walking into reception i was greeted with i need photo ID i travel all over with work other than abroad i have never been asked for ID Got up to my room on the 4th floor opened the door to find a room with a double bed in it that was virtually touching both walls just enough room to get down one side Trust me I have friends who have horses with bigger stables and dogs with bigger kennels than the bathroom. However the room was clean after bumping myself 3 or 4 time on the wall mounted TV that sticks out in front of the bathroom door i tried to open the window i have seen prison cells with larger windows. Food British rail style sandwiches served in the bar and a vending machine that was your lot !!!!!! disgusting Checkout I had to ask to see the document they had created deleted from the computer system NOTE: the document file i saw had hundreds of peoples PHOTO ID's on it so who knows how safe that is i think the police should look into that one. it must be ripe for identity theft !!!!! the only good thing was leaving this place in the morning the staff are so ignorant and rude Never stay here again never recommend to others Supposed to be a family hotel the language in the bar on the evening I have heard it all no way would i put a family near this place
This hotel was clean, but it was way too far south of London for seeing sights. It took us an hour and a half to bus/metro in to the city to see the sights. They also charge you for Wifi use and then it did not work well ( we were on the lower level).
First I will say the out the only reason I am giving this three stars as I see it is in the middle big refurbishment but changes will have to be made throughout the hotel on all levels. On arrival checking in we were asked for photo ID. My partner had his driving license but I don't tend to carry my passport around so had none. I'm not sure why this was necessary as I have never been asked for this before and I travel a lot for work. There was a moment I thought we wouldn't be able to check in as she had to go and ask somebody if it was OK to check us in. After a long day of work and travel it is the last thing you need. The room was dated but very clean and we seemed to be in a room in which the bathroom had been updated. The corridors are in bad shape and need a lot of updating but I am sure that will come in time. I rely on working on the internet so it was blow that I had to pay for WiFi but I should have checked beforehand. My partner decided to have a quick freshen up so I told him I would meet him downstairs in the bar. It was around 6.30pm and full of workmen obviously staying there (around 20) The bar area was in terrible condition decor wise but had comfy sofas and a TV so this didn't overly bother me. I couldn't get to the bar due to all the men propping up the bar. They were also staring at me which made me feel very uncomfortable. The bar prices are very good and the food prices excellent but I think this is to cater for the workers. I was sat there for around half an hour and the language I heard was disgraceful. I am used to fruity language but this went to another level. If you are easily offended this is not the place to be. The only thing that really made it better was the fact we were in spitting distance of some really good pubs and outside the congestion zone. OK for a nights stay but not worthy of more than 2 stars but I have given it 3 as it has the potential to be an amazing hotel.
Don't stay here, it's horrible. The bathroom was really quite disgusting, there are huge black stains and the towels had gross stains too. Its £2 to store a bag. Charging for basic hospitality.....what a joke.
The beds were very uncomfy! room was very small, not very clean! the only good thing was it is quite close to london itself! wouldnt recommend. you get what you pay for i suppose. cheap beer too which was good.
We came here with 67 children and 9 adults. The hotel would not release the room numbers until the day we arrived so we could not allocate children rooms. When we did get the rooms we were dotted around all over the place. Usually we have all of our rooms together but we were mixed up with the general public over 2 floors. We had rooms that wouldn't lock, rooms that lights wouldn't turn off, no locks on bathroom doors. They even gave a coach driver the key to a childs room which had 3 sleeping lads in!!!!!! Breakfast was poor. Looks like it's back to premier inns for us.
Tried hard to like this place. - outside being refurbished. Looks a bit messy. Not a problem to me at all. -inside reception/bar/restaurant clean, traditionally furnished - receptionist very helpful -Keycards didn't work, receptionist resolved - rooms basic, clean and as expected. Tea making facilities, two towels, clean bedding. Air con and TV which was nice. -since we'd spent the previous night travelling, we tried to sleep at 5pm. Was promptly woken by a high pitched siren which we assumed was the fire alarm. Stopped after a few rings. -allowed us to have takeaway in our room which was nice. Friendly staff. - woken again at 3am by fire alarm. Stopped and started a few times. Went downstairs and saw other guests standing around just as confused as us. Everyone else started to just go upstairs so we followed as the alarm had stopped. No apology from what I heard. -upon returning to the room the following evening, the bed had been made which I wasn't expecting. -again went to sleep early expecting a rude awakening. This time didn't come in the form of a fire alarm but loud construction work at around 8:30am. It sounded like it was on the other side of the wall but I'm guessing it was just very loud. -checkout was fast and painless Clean, basic, you get what you pay for I guess but the ability to provide an environment where sleep is possible is a basic one. However I can't imagine the hotel planned the fire alarm(s). The building work however probably necessitated a warning whilst booking. Possibly this was provided and I just didn't notice.
We've actually been here in the winter of 2015. We got a good price for 3 nights. It's pretty far from the city center, but if you're a traveler you might enjoy your double-decker ride. You've got a Sainsbury's close by and a lot of other small shops. The breakfast is nice and lovely and the people from the front desk are welcoming and helpful. The only thing that we found odd was that they did not vacuum our room daily, but that wasn't a problem since we were not in London to spend time in our room. And we also had a problem with the heat because it was the middle of December, raining and pretty cold outside and we were hoping for a warmer room. It was alright overall.
I enjoyed my stay. Few minors things i.e. Minimal parking and ticket not issued to avoid penalty. But was resolved quickly upon exit. Basement room no window but decor was extremely nice comfort was 10/10 and air condition was available. Staff were polite. Accommodation was clean and tidy
- Walking distance to Crystal Palace National Sports Centre
- 24-hour business center
- WiFi in rooms and public areas (fees apply)
Located in Crystal Palace within a short walk of Crystal Palace National Sports Centre, Euro Queens Hotel is within 2 miles (3 km) of other popular sights such as Selhurst Park Stadium. This 334-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, a 24-hour business center, and a 24-hour front desk. Buckingham Palace and O2 Arena are also within a 30-minute drive.
For your convenience, a full breakfast is available for a fee. At the end of the day, relax with a drink at the bar/lounge.
All 334 air-conditioned rooms feature coffee makers. Guests can enjoy LCD TVs and stay connected with WiFi. Rooms also include free toiletries.
Dating back to 1854, Euro Queens Hotel features WiFi in public areas and a 24-hour business center. Onsite parking is available for a fee. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables.
Reviews from Trip Advisor
16% of guests recommend this hotelTotal of 1334 reviews