I don’t even know where to start. Our original reservation at another hotel was canceled, we were told it was closed permanently (NOT) we walked by it every day. So they offered this one and from the pictures it looked good showed breakfast , looked clean and was in the same area as the original. Upon check in we had to go to a different hotel. They put us in a dark basement room, the room was so small and dirty . The shower was gross and dirty. The room had ceiling leakage from above and areas were being covered by nailed wood! Every night men would be smoke foul smelling products outside our window room. Would NEVER again book with Orbitz!!!
The only issue I had was that this hotel has no elevators. Overall, the staff was pleasant and room was nice and cleaned.
Located in Hammersmith and Fulham within a short walk of Westfield London Shopping Centre, Comfotel PRPL is within a mile (2 km) of other popular sights such as Kensington High Street. The 19 rooms at this 3-star hotel include coffee makers and flat-screen TVs.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Other amenities include coffee makers, safes, and desks.
At Comfotel PRPL, guests have access to free WiFi in public areas. Staff members are on hand to provide luggage storage and a safe deposit box at the front desk.
I don’t even know where to start. Our original reservation at another hotel was canceled, we were told it was closed permanently (NOT) we walked by it every day. So they offered this one and from the pictures it looked good showed breakfast , looked clean and was in the same area as the original. Upon check in we had to go to a different hotel. They put us in a dark basement room, the room was so small and dirty . The shower was gross and dirty. The room had ceiling leakage from above and areas were being covered by nailed wood! Every night men would be smoke foul smelling products outside our window room. Would NEVER again book with Orbitz!!!
The only issue I had was that this hotel has no elevators. Overall, the staff was pleasant and room was nice and cleaned.
