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Citi Hotel London Heathrow

Property class: 3

Choose dates to view prices

Photo gallery for Citi Hotel London Heathrow

A bed with white bedding, a wooden frame, and a white pillow.
A reception area with a blue counter, a green chair, a brick wall, and a door with a sensor.
A patio area with picnic tables and umbrellas, a brick pathway, and a building with a flat roof.
A covered parking area with cars parked, a brick wall, and a wooden fence.
A building with a covered entrance, a gated driveway, and a well-maintained lawn with bushes.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Brickfield Lane, Hayes England UB3 5DX, Hayes, England, UB3 5DX
  • Place, Cranford Countryside Park
    ‪15 min walk‬
  • Place, Airport Bowl
    ‪17 min walk‬
  • Place, Harlington Sports Centre
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with white linens and towels, a small bedside table, a window with curtains, and a view of the outdoors.

Standard Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a small table, a mirror, and a window with curtains.

Standard Twin Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double Room

A hotel room with a bed, a small bedside table, a window with curtains, and a view of the outdoors.

Compact Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room for 4

A hotel room with two beds, a wooden floor, an air conditioning unit, a door with a lock, and a small trash bin.

Standard Family Room for 4

  • 120 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Double Room

A hotel room with a bed, a bedside table, a wall-mounted TV, a mirror, and a wall socket.

Accessible Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room - No Window

A modern hotel room with a wooden bed frame, white linens, a small bedside table, and a trash bin.

Standard Double Room - No Window

7.0 out of 10
Good
(2 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room - No Window

A white, single-bed room with a plain white wall and ceiling, a small bedside table, and a power outlet.

Small Double Room - No Window

8.0 out of 10
Very good
(2 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hayes

Located in Heathrow Villages within a mile (2 km) of Airport Bowl, Citi Hotel London Heathrow is within 2 miles (3 km) of Stockley Park. This 82-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Cranford Countryside Park - 15 min walk - 0.8 miles
  • Airport Bowl - 17 min walk - 0.9 miles
  • Harlington Sports Centre - 3 min drive - 1.3 miles
  • Windsor Castle - 21 min drive - 13.7 miles
  • LEGOLAND® Windsor - 23 min drive - 14.8 miles

Getting around

  • Hayes & Harlington Station - 2 min drive
  • Hatton Cross Underground Station - 6 min drive
  • Heathrow Airport (LHR) - 8 min drive

Restaurants

  • ‪The Great Western - ‬13 min walk
  • ‪Bar Eleven - ‬4 min drive
  • ‪Carluccio's - Marriott Heathrow - ‬18 min walk
  • ‪Bijou Bar - ‬3 min drive
  • ‪The Three Magpies - ‬3 min drive

About this property

Citi Hotel London Heathrow

Self parking is available for GBP 15 per night. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Fans and ironing boards are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Self parking on site (GBP 15 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping (for a fee)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 12 for adults and GBP 12 for children
  • Self parking fee: GBP 15 per night
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Housekeeping fee: GBP 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see around Citi Hotel London Heathrow?

This hotel is situated in Heathrow Villages within a short 18-minute walk of Airport Bowl. You'll also find Twickenham Stadium and Ealing Broadway Shopping Center nearby.

How much does it cost to stay at Citi Hotel London Heathrow?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Citi Hotel London Heathrow on Oct 26, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citi Hotel London Heathrow feature a casino?

No, Citi Hotel London Heathrow doesn't have a casino.

Will I find an indoor pool at Citi Hotel London Heathrow?

No, there is no indoor pool at this hotel.

Does Citi Hotel London Heathrow feature a restaurant that includes a breakfast menu?

Citi Hotel London Heathrow offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Citi Hotel London Heathrow allow pets to stay for free?

No, pets aren't allowed at Citi Hotel London Heathrow.

How far is the airport from Citi Hotel London Heathrow?

The closest major airport to Citi Hotel London Heathrow is Heathrow Airport (LHR), which is 2.4 mi away (8 minutes by car). Another top airport is Farnborough (FAB), which is located 27.6 mi away (45-minute drive).

Citi Hotel London Heathrow Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 143 reviews
Rating 8 - Good. 19 out of 143 reviews
Rating 6 - Okay. 36 out of 143 reviews
Rating 4 - Poor. 19 out of 143 reviews
Rating 2 - Terrible. 20 out of 143 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff, excellent value for money clean comfortable and tidy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stopped overnight before flight Very pleasant
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very helpful and professional staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly, if not more than expected for the price and location. Full AC, comfortable and great value, Staff were also excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you're looking for no-frills value.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
Good Price but Parking was expensive.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the cleanness
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport and a great little pub, The White Hart. I wish the bus to the airport were easier to figure out, but I did make it on time.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were helpful We checked out at 10 and left our luggages to see the area before heading to the airport Don’t expect tea or coffee anywhere in the hotel There is a vending machine if u needed water and drinks Close to the airport and no traffic
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fairly hot even after having the AC turned down. My husband does exude heat but sleeping was very difficult due to this. Staff was very nice
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Their is no storage whatsoever. I pulled in the car park twice as there is no signage to say its a hotel at all. The receptionist was very welcoming. Maybe a sign could be installed
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Consider when booking this hotel that is the middle of nowhere even though is only a mile from the airport but there is nothing to buy food or anything. Is a very basic hotel. Staff was helpful at check in. The room was very clean and the shower room is good and clean too. But is a hotel to go and sleep for a few hours and that’s it. They charge for parking. £15 the night. They didn’t mentioned that when I booked.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel itself was fine. The area it was in was a bit sketchy and there were no signs outside identifying the hotel. I do understand, though, that it was newly penned and may not have everything completed yet.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Do not book this hotel! I slept there for a night and I got bitten by bed mites! I am full of pustules!this is important to raise awareness for other people. Please don’t delete
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel it’s like a cabin were there was no facilities at all even the receptionist are but helpful and they don’t know what they doing as if they were just put in a job on the spot no phone in the rooms if you need some inquiry or assistance there is no overnight staff so you could be stuck here as it’s far away from anywhere …as we explore and have happened to have conversations with local folks then we were told that this hotel is used to accommodate refugees!!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower leaked 0ur bedroom floor was soaks . No Windows in room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
No
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was horrible with Expedia because of them I was charged and scammed from this property never ever booking these kind of properties ever. They charge you first and ask for deposit in text. The most annoying and rude experience. Scam is going on London
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, thank you
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and has aircon, the staff were friendly. Great price and near to heathrow
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bittelite koselig rom. Likte ikke dobbeldyne når det ble så varmt.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room , no fan, no AC
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Best suited for a light traveller.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
No water or tea or good shower
Stayed 1 night in Jun 2026