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The Hux Hotel

4.0 star property
Upscale London hotel in London City Centre with casino

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Photo gallery for The Hux Hotel

View from property
In-room safe, desk, soundproofing, iron/ironing board
Lounge
In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)
Reviews
6.6

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Kensington High Street, 9, London, ENG, W8 5NP
  • Popular LocationKensington High Street1 min walk
  • Popular LocationKensington Palace6 min walk
  • Popular LocationHyde Park12 min walk
  • AirportLondon (LHR-Heathrow)32 min drive

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Room options

Deluxe Double Room

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 129 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive Single Room

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Junior Suite

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

London

Located in London City Centre, The Hux Hotel is next to popular attractions like Kensington High Street and Kensington Gardens. This 22-room, 4-star hotel has a casino along with free in-room WiFi and a nightclub.

What's nearby

  • Kensington High Street - 1 min walk
  • Kensington Palace - 6 min walk
  • Royal Albert Hall - 10 min walk
  • Hyde Park - 12 min walk
  • Natural History Museum - 18 min walk

Getting around

  • Kensington (Olympia) Underground Station - 4 min drive
  • High Street Kensington Station - 5 min walk
  • The nearest major airports are:<br />London City Airport (LCY): 55-min drive, 11.5 mi/18.6 km<br /> Heathrow Airport (LHR): 33-min drive, 14.4 mi/23.1 km<br /> Gatwick Airport (LGW): 82-min drive, 56.5 mi/90.9 km<br /> Luton Airport (LTN): 74-min drive, 46.8 mi/75.3 km<br /> Stansted Airport (STN): 100-min drive, 75.7 mi/121.8 km<br /> <p></p>

Restaurants

  • Dishoom - 4 min walk
  • Joe & the Juice - 2 min walk
  • Wagamama High Street Kensington - 1 min walk
  • Bertie's Bar - 2 min walk
  • Min Jiang - 1 min walk

About this property

The Hux Hotel

Upscale London hotel in London City Centre with casino
Guests staying at The Hux Hotel enjoy access to a casino, a nightclub, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, a meeting room, and a computer station.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Coffee makers, free newspapers, and hair dryers are other standard amenities.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Casino
  • Nightclub

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Spa

  • Spa services

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who may encounter issues with stairs should contact this property in advance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 10.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards and debit cards.

Additional information about polices, regulations, and more:

  • The Hux Hotel caters to LGBTQ+ guests.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Kensington Gardens
Best Western Seraphine Gardens
Best Western Seraphine Gardens Hotel
Best Western Seraphine Hotel Kensington
Best Western Seraphine Kensington Gardens
Best Western Seraphine Kensington Gardens Hotel
Seraphine Gardens Kensington
Seraphine Kensington Gardens
Seraphine Kensington Gardens Hotel
Seraphine Kensington Hotel
BEST WESTERN Seraphine Kensington Gardens Hotel London, England
BEST WESTERN Seraphine Kensington Gardens Hotel London England
The Hux Hotel Hotel
The Hux Hotel London
The Hux Hotel Hotel London

Frequently asked questions

What's there to do around The Hux Hotel?

This hotel is situated in London City Centre, just steps from Kensington High Street and Kensington Gardens, and within a short walk of Kensington Palace. You'll also find Royal Albert Hall and Hyde Park less than a mile away.

Is parking available on site at The Hux Hotel?

No, this hotel doesn't offer parking.

Does The Hux Hotel have a casino on the premises?

Yes, The Hux Hotel has a casino.

Is there an indoor pool at The Hux Hotel?

No, there is no indoor pool at this hotel.

Is The Hux Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a casino, and a nightclub.

Are there hot tubs at The Hux Hotel?

No, this hotel doesn't have a spa tub.

Does The Hux Hotel have a restaurant with a breakfast menu?

Yes, The Hux Hotel serves free buffet breakfast from its cafe.

Does The Hux Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Hux Hotel.

Are there connecting rooms at The Hux Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Hux Hotel?

The closest major airport to The Hux Hotel is London City Airport (LCY), which is 11.5 mi away (55 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.4 mi away (33-minute drive).

Are there rooms with balconies that I can book at The Hux Hotel?

No, there aren't any guestrooms with balconies at The Hux Hotel.

The Hux Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 21 out of 183 reviews" "
Rating 8 - Good. 75 out of 183 reviews" "
Rating 6 - Okay. 49 out of 183 reviews" "
Rating 4 - Poor. 22 out of 183 reviews" "
Rating 2 - Terrible. 16 out of 183 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Ceri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here!
We didn't stay - there was a cockroach crawling across the bed when arrived! Chap on reception was very nice - no more to be said!

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
Good location. Shame about the cockcroach!
Good location for shopping. Shame about the cockcroach in the bathroom, and this was after it had been fumigated!

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
convenient but not comfortable.
Very difficult to find the hotel entrance, signage is poor. Rooms very small and access on stairs with cases very awkward. Requested gluten free bread at breakfast the night before but the morning staff new nothing about our request. not well managed as it appears to share the management team with a sister hotel that is a mile away.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel, comfortable rooms, great shower, good location, but breakfast was slightly disappointing.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
We stayed one night. The rooms were clean. The bathrooms were immaculate. The rooms were small but well worth the price.

2/10 Terrible

Tawfeq, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in bad condition, was much better.
The hotel is in bad condition, was much better in 2015.

10/10 Excellent

Tre, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel Close To Attractions
Stayed here after a night at winter wonderland and oxford street, it is close to Hyde Park, Kensington, Buckingham Palace and so forth. The room size is the size of a typical bedroom so don't expect a giant amount of space since this is a hotel that has been converted from a multistory property I believe. Overall is was decent for what we wanted was a one night stay, however if you got luggage and many bags this will likely be to small for you or family's of 2/3 sharing one room.

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fairly acceptable hotel
Quite small hotel in a okay location to central London. Room and bed was small and not so comfortable for 2 adults. Nice shower but it randomly went scalding hot for brief moments. Rear facing room view was not attractive. Narrow stairs to the lobby with no elevator so it would be a problem with heavy luggage. Elevator to the rest of the floors is a little scary. It kept stopping while descending one time. Nice breakfast room with view over Kensington high street and the park. Overall I felt we could have had better value for the price - especially considering the time of year.

4/10 Poor

Fozzilman, Gateshead

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
It's tiny!
The rooms are tiny and the beds are only 4.5 foot wide. You wouldn't be able to even store two suitcases without tripping over them. I'm not kidding. There's no kitchen either so breakfast is cereal or toast only. If you need a cheap hotel in that location then it'll do for a night but don't use it as a base for a London city break.

4/10 Poor

Stephen, sheffield

Disliked: Room comfort
small room
very small room bed not overly comfortable shower very small no shower cap continental breakfast good standard no whiskey for dry ginger in bar had Gin and tonic reasonable price