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Hotel Sercotel Portales

3.0 star property
Hotel in Logroño with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Sercotel Portales

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board
Lobby
Exterior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
Portales, 85, Logroño, La Rioja, 26001
  • Calle del Laurel
    ‪2 min walk‬
  • Sala de Exposiciones Ibercaja
    ‪8 min walk‬
  • Bodegas Franco Espanolas
    ‪10 min walk‬
  • Logrono (RJL-Agoncillo)
    ‪12 min drive‬

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Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Boutique)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Boutique)

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Classic)

Minibar, in-room safe, desk, iron/ironing board

Family Room (Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, iron/ironing board

Classic Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Logroño

Located in Logroño City Centre, Hotel Sercotel Portales is next to Museo de la Rioja and Calle del Laurel. This 48-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a library.

What's nearby

  • Calle del Laurel - 2 min walk - 0.1 miles
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.3 miles
  • Sala de Exposiciones Ibercaja - 8 min walk - 0.5 miles
  • Bodegas Franco Espanolas - 10 min walk - 0.5 miles
  • Riojaforum Conference Center - 5 min drive - 1.5 miles

Getting around

  • Logroño Railway Station (LGV) - 20 min walk
  • Logrono (RJL-Agoncillo) - 21 min drive

Restaurants

  • ‪Odeon Café - ‬2 min walk
  • ‪Letras de Laurel - ‬3 min walk
  • ‪Blanco y Negro - ‬3 min walk
  • ‪Bar Soriano - ‬2 min walk
  • ‪Clandestino - ‬1 min walk

About this property

Hotel Sercotel Portales

Hotel in Logroño with a 24-hour front desk
Guests of Hotel Sercotel Portales enjoy free WiFi in public areas, coffee in a common area, and a library. Self parking is offered for EUR 15 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and free newspapers.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Minibars, hair dryers, and safes are other standard amenities.

Languages

English, French, Spanish

Similar properties

Daily buffet breakfast (EUR 16 per person)

Sercotel Calle Mayor

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
9.6 out of 10, Exceptional, 590 reviews
$97 nightly
The price is $107
Jul 6 - Jul 7
Total includes taxes and fees
Sercotel Calle Mayor

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 for adults and EUR 13.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 33.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13.50 for adults and EUR 13.50 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts major credit cards. Cash is not accepted.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

Is a free cancellation option available at Hotel Sercotel Portales?

Hotel Sercotel Portales offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Sercotel Portales?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Sercotel Portales on Jul 11, 2025 start from $144.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Sercotel Portales?

This hotel is situated in Logroño City Centre, just steps from Calle del Laurel and Museo de la Rioja, and within a short walk of Concatedral Santa Maria de La Redonda. You'll also find Sala de Exposiciones Ibercaja and Bodegas Franco Espanolas less than a mile away.

Is parking available on site at Hotel Sercotel Portales?

Yes, parking is offered for EUR 15 per day.

Is there a spa available at Hotel Sercotel Portales?

Spa services at the hotel include massages.

Does Hotel Sercotel Portales feature a casino at the property?

No, Hotel Sercotel Portales doesn't have a casino.

Is there an indoor pool at Hotel Sercotel Portales?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Sercotel Portales?

Couples staying at this hotel will appreciate amenities like a minibar as well as massages and a library.

Are there hot tubs at Hotel Sercotel Portales?

No, this hotel doesn't have a spa tub.

Does Hotel Sercotel Portales have a restaurant with a breakfast menu?

Hotel Sercotel Portales offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Sercotel Portales allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Sercotel Portales for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Sercotel Portales?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Sercotel Portales?

The closest major airport to Hotel Sercotel Portales is Logrono (RJL-Agoncillo), which is 10.1 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Hotel Sercotel Portales?

No, at Hotel Sercotel Portales, there aren't any guestrooms that list a balcony.

Hotel Sercotel Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 249 out of 408 reviews
Rating 8 - Good. 129 out of 408 reviews
Rating 6 - Okay. 21 out of 408 reviews
Rating 4 - Poor. 7 out of 408 reviews
Rating 2 - Terrible. 2 out of 408 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with partner
Liked: Amenities
Sercotel hotels won’t disappoint you. Location and attractions are walkable. Comfortable room . Highly recommended
Stayed 4 nights in Mar 2025

6/10 Okay

Laura

Liked: Cleanliness

Hard to find in a car

Difficult to find and underground car park is accessed by a lift with little space below to manoeuvre. Rooms clean but basic. Very central though.
Stayed 1 night in Mar 2025

10/10 Excellent

Vimary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stopover enroute to ferry ports.

A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stayed 1 night in Nov 2024

8/10 Good

Katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Gisele

Stayed 1 night in Sep 2024

8/10 Good

Greer

Liked: Amenities
Staff was very friendly and the location was excellent. The only issue is that the guests upstairs were quite loud (walking, rolling suitcases??) and it was very intrusive. I never heard other guests on our floor but there must be little insulation between floors.
Stayed 2 nights in Oct 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great, but no duvet or blanket

It’s a lovely hotel close to great restaurants and also the path out of the city for the Camino. There was only a sheet on the bed and no duvet or blanket. I froze. I had to use a spare pillow to try and warm one side of me.
Stayed 1 night in Sep 2024

8/10 Good

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & great location

Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mathil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel in Logrono!

Fantastic location in Logrono, walking distance to many cafes, restaurants, sites and shops. Front desk staff were incredibly helpful and even made telephone calls on our behalf to arrange cabs from / to the hotel after identifying a cab company in a different city (Calahorra) for us because we do not speak Spanish. Pointed us to Info to help us plan tours. (Vineyard & Winery Tour with Inma was amazing!!) Rooms were clean, comfortable and spacious. Nice view from the window. Breakfast was good. 4 night stay. Would stay again! Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Janet

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of Logrono yet lovely and quiet and dog friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.
Stayed 1 night in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort

Well situated but could be better

Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.
Stayed 1 night in Jun 2024

10/10 Excellent

Francois

Stayed 1 night in May 2024

8/10 Good

Richard Huw

Stayed 5 nights in May 2024

8/10 Good

Richard Huw

Stayed 4 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel. Excellent service from all personnel.
Stayed 1 night in May 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great value hotel in a perfect location, very helpful staff and nicely clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

William, Geneseo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay while on Camino

We liked the location of the hotel-easy walking to restaurants and sights. I liked having a fan in the room. The bed was comfortable.
Stayed 1 night in Oct 2023