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The Empire Hotel & Spa

Property class: 4

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Photo gallery for The Empire Hotel & Spa

A large, multi-story hotel with a classic facade, featuring a central entrance with columns and a sign that reads "EMPIRE HOTEL".
A restaurant with tables set for dining, a pool area with blue lighting, and a modern interior design.
A spacious living room with a large mirror, two sofas, a coffee table, and a chandelier.
A large indoor swimming pool with a blue-lit ceiling and walls, surrounded by seating areas and a staircase.
A lobby with a chandelier, a fire exit sign, a mirror, and a statue of a woman.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi

Explore the area

View in a map
Church Walks, Llandudno, Wales, LL30 2HE
  • Place, Llandudno North Shore Beach
    ‪2 min walk‬
  • Place, Promenade
    ‪3 min walk‬
  • Place, Llandudno Pier
    ‪4 min walk‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a television, a chair, a small table, and a closet.

Standard Double Room

9.2 out of 10
Wonderful
(58 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Llandudno

The Empire Hotel & Spa places you next to Llandudno ski slope and Great Orme Tramway. This 54-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Llandudno North Shore Beach - 2 min walk - 0.1 miles
  • Great Orme Tramway - 3 min walk - 0.2 miles
  • Promenade - 3 min walk - 0.2 miles
  • Llandudno Pier - 4 min walk - 0.3 miles
  • Venue Cymru - 17 min walk - 0.9 miles

Getting around

  • Llandudno Station - 13 min walk
  • Manchester Airport (MAN) - 112 min drive

Restaurants

  • ‪Greggs - ‬7 min walk
  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪Forte's - ‬7 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪St George's Hotel - ‬6 min walk

About this property

The Empire Hotel & Spa

The Empire Hotel & Spa features a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and 32-inch LCD TVs with digital channels and DVD players. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also standard.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

A grand building with a classical architectural style, featuring a prominent entrance with a marquee sign reading "IMPERIAL HOTEL".
Imperial Hotel
Llandudno
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
9.2 out of 10, Wonderful, 1,000 reviews
$109 nightly
The price is $131
Nov 23 - Nov 24
Total with taxes and fees
Imperial Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Frequently asked questions

What can I see around The Empire Hotel & Spa?

This hotel is located in Llandudno, just steps from Great Orme Tramway and Llandudno North Shore Beach, and within a short walk of Promenade. You'll also find Great Orme Country Park and Llandudno West Shore Beach less than a mile away.

Will I be able to park at The Empire Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa at The Empire Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, prenatal massages, and aromatherapy.

Does The Empire Hotel & Spa have a casino on the premises?

No, The Empire Hotel & Spa doesn't have a casino.

Is there an indoor pool at The Empire Hotel & Spa?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is The Empire Hotel & Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a full-service spa.

Does The Empire Hotel & Spa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does The Empire Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, The Empire Hotel & Spa has 2 restaurants, and serves free full breakfasts.

Does The Empire Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at The Empire Hotel & Spa.

Does The Empire Hotel & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at The Empire Hotel & Spa?

No, you won't find guestrooms with balconies at The Empire Hotel & Spa.

The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 397 out of 606 reviews
Rating 8 - Good. 157 out of 606 reviews
Rating 6 - Okay. 47 out of 606 reviews
Rating 4 - Poor. 4 out of 606 reviews
Rating 2 - Terrible. 1 out of 606 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem of a hotel in an excellent location, close to the pier and main shopping streets of Llandudno. Food was fantastic and staff were very friendly and helpful to all our requirements.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing & pleasant surroundings. Everything in walking distance
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful with any request. Had a very good breakfast to set me up for the day.. All in all, I enjoyed my stay very much at the Empire hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another fantastic weekend break in this lovely hotel
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel v good. parking tight. breakfast good buit dinner over-priced and not so good.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good location breakfast was good the only thing i would say is that the room and bathroom could do with updating. Thoroughly enjoyed our stay would stay again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing wrong with the hotel, would stay there again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Lovely, friendly staff particularly Mary on the front desk and our room cleaner whose name I forget. Good breakfasts although we missed staff coming to our table asking “if all was ok?” A very nice Victorian/Edwardian hotel with a car park (so important in a busy summertime Llandudno!). Handy location too.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with lot's of choices Rooms were elegant but also comfortable
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and spa sevices
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent and such a well loved hotel by staff and management. Great having the outdoor pool and sunbathing area during this heatwave. Room a bit small but well maintained and spotlessly clean. We will visit again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely step back in time vibe at this hotel. Staff are so helpful and friendly. Location is great. Breakfast is delicious.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, room and food very good indeed. Efficient friendly staff. Car Park facilities are extremely daunting and presentation is poor. It does let the Hotel down by quite a margin.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.hotel near to all the amenities Easy parking Great staff Super foid
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Lovely room with sea view.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean room good breakfast. Friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Easy parking.Excellent bar.Comfortable sitting rooms.Good pool and gym.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Breakfast average. Staff good. Location excellent. Onsite parking available. Clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel we've stayed a few times now it's always a pleasant stay.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay, with easy access to Llandudno town and beach. The pool area was nice, but it was a pity that the jacuzzi area was connected to the swimming pool and consequently cooler than normal.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and excellent staff
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was excellent with good views, staff are a credit to the establishment
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff great rooms spotless facilities and food all good. Stop messing around with your phone and go!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
We had a good stay at the empire We have been promising our selfs to stay there for ages and it was better than expected The staff where great and the meals where great Will be going again soon
Stayed 2 nights in Jan 2026