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Recent guest reviews

Such a disappointing stay. Pet freindly: Not much. More pet tolerant if you could even call it that. £10 charge for our dog which is standard, however he couldnt go in the dining area or bar. When i questioned what to do with him if we went for breakfast i was told to leave him in the room or put him in our car. Not being funny but I've paid for to stay and be part of our hotel stay. Locking him in a room away from us would stress him out, potentially causing him to bark or cause damage which we would then have to pay for. As for telling us to lock him in the car? Absolutely not. I hope this advice isn't given in summer. Also there is a dog policy on the wall that talks about muzzling dogs if they bark which again screams not dog friendly. Noise: Walls are paper thin. So so thin. You can hear everything being said in the rooms around you. Going to sleep? Nah not until everyones back at the hotel and tucked into bed. Doors: Can't speak for all the doors, but if you get room 32 you can expect a one inch gap under the door. Which lights up the room from the hallway. I could shove my hand under it (see images). My dog could people watch under it. Probably added to the sound issues we had. I had to shove my winter coat against the door. Decor: Shabby, disgusting, unfinished. Paper peeling off the walls, no pictures on the wall. Very depressing decorating. Bathroom: Ok, small. That wasn't an issue. What was an issue was the fact that the door had to be shut, this was because if the ajoining light turned their bathroom light on, it lit up our bathroom too. Not good at 3am. The pipes are obviously old, but again so so noisy. Alarm clock: Was going off ever so quietly until i figured it out. 3 hours after trying to going to sleep. Window/curtains: Amazing view. However no black out curtains. Not an issue in winter but would be in summer. Also the glass is so old it is loose and rattles like mad in the wind. So again MORE noise. Bed: Hard and uncomfortable. One pillow each which was good quality but two pillows would have been nice. Cushions on bed smelt like bad chicken soup. Unsure how clean they were. Tv: Was good and worked. Decent number of channels. Wifi: Strong connection even on third floor Breakfast: Don't know. Didn't bother to stay. Had a couple hours sleep between the hours of 9pm and 7am. Parking: Ok in winter, unsure about summer. Wouldn't return. Wouldn't reccomend.

Stayed a few days in this well located hotel staff were friendly and helpful ,but please sort your windows out the room I had was drafty as windows do not close right also more care taken with the cleaning of rooms there were still bits on floor and towels had not been changed ,but for the money not bad value ,however I would not recommend on the grounds of the food quality sorry will not be revisiting again.

What a great place. Could not fault it. Clean, great room, nice little bar with good beer. Fantastic views and super nice staff. Beautiful character period building with lovely features. The breakfast was the best I’ve had.

Stayed there for an overnight stay on a last minute decision. The first thing we noticed was the absolutely fantastic view. The hotel is located slightly up a hill so the front of the hotel gives a view of all along the sea front and the hills to the side. The hotel is also situated next to a small park with benches on if you would care to sit outside to take in the view. As I said the hotel is situated on a hill and although is only a short walk it is steep so maybe a problem if you have mobility issues. The hotel does have parking but only about eight spaces given on a first come first served basis so be prepared to have to find an alternative. The hotel itself was lovely. Very much in the traditional style reminisant of hotels of a bygone era. The room was very spacious with nice sized bathroom. Breakfast was fine. Fruit, yoghurts cereals, croissants and sliced meats to help yourself to and then a cooked breakfast as well. Altogehter a nice stay and a place I would be happy to go back to.

Problems as soon as we arrived. There were only steps up to reception no ramp so the pushchair had to be carried upstairs. Alarm bells started to ring when another guest asked reception for a pot of tea while she waited at reception to be told: " No we are only a B&B". There was no option of an evening meal. We booked a family room with a cot, when we arrived we found that although the details of the hotel said parking was available it was very limited. Unless you were driving a "micro" car the spaces were unusable. I eventually squeezed my Karrens in at the back of the property. Only to be boxed in by two further cars. Despite booking a family room with a cot, we were assigned a 2nd-floor room up 4 flights of stairs. On arrival into our room, we discovered no cot and the TV was broken. We reported this on our way out to the blase receptionist who said she would have to wait for a maintenance man to "Come up". When we returned to our room a travel cot had been set up but with no bed linen. The TV had been fixed/replaced but on turning it on found that no channels had been tunned in. So I had to run autotune myself. The whole room was tired tatty and scruffy looking like the set from a Hercule Poirot film stuck in the 40s'. The window to the relatively new en-suite was not frosted glass and relied on a tatty blind for privacy the plastic ventilation disk was taped into the glass. There was an extension lead on the hanging with the kettle plugged in so when you lifted the kettle it's base disappeared do the side of the cupboard (See pic) There was no fire evacuation information in the room. The place was however clean and breakfast was outstanding, but the negatives of this establishment far outway the negatives go elsewhere.

Well we have visited this hotel 3 times previously but we took our 2 dogs this time and yet again we loved it. Friendly staff, great breakfast, clean room and fantastic view. If you are looking for ultra modern, room service etc dont go here. It is full of old world charm and we love it and didnt want to leave. Booked again for April 2020 and cannot wait.

Poor choice if you're visiting Llandudno, up a steep hill just above the town although actually not that far from bars etc. but if you're infirm it would not be good. No parking as such, just find a space somewhere on the street. Room a bit shabby, we had a room without a view, which didn't help because the hotel has a stunning front aspect. We were golfing nearby and would have preferred breakfast a bit earlier than the 8am start and unfortunately on our two mornings there the breakfast lady turned up late both times so we settled for continental. Altogether, not great.

We had booked a family room for 2 adults and 1 child, what a room! It had two floors within the ‘apartment’. A top room with a double bed and huge windows that opened out to a sea view. The other bed was under a short set of stairs. Bathroom was basic. Lovely view and waking up to the sound of sea gulls and the seaside was wonderful. The hotel is on a steep slope so not the easiest to walk on or park on. The allocated parking is too narrow, we couldn’t fit our mid SUV in so just parked on the street. Gets really busy on the steep lane so parking is tough to find. Breakfast was the full welsh breakfast, nothing to complain about. Sumptuous enough plus you could pick up cold continental things too like corn flakes. The breakfast lounge had a view but since we are 6 of us we always got a seat on the inside. Location is great, the cable car and funicular are walking distance. You can walk into the heart of the town in 10-15 mins. The property itself is from a different era and quite nice to look around. Highly recommend the place.

Friendly staff and good breakfast. Parking very difficult and room was tatty with old wobbly furniture and smelt of dog! Venetian blind wouldn’t work in bathroom and unable to open window. Shower was good. Shaving mirror light not working and was not replaced once reported. All lights fused in room when bulbs went and although reported and reset 4 bulbs still out. Reading brochure which said “newly renovated” didn’t ring true. No internet access in bedroom.

On the upside, although The Headlands is at the top of a steep hill it's well located for the town centre's bars and restaurants. It's an impressive building from outside, and the interior reflects Victorian grandeur, albeit slightly faded. The views are great, the staff were friendly and willing, and the breakfast was par for the course. On the downside, the room and bathroom were very small and basic, particularly for the price charged. Although everywhere was clean, there were signs of skimpy maintenance. Above all, as other commenters have noted, the parking is problematic, with cars parked in front of each other. Very awkward for large vehicles, and moving your car, whether to leave or use during your stay, involves liaising with staff and other guests. No good in case of emergency or simply deciding to use the car on a whim. I'd suggest using street parking, although that's also hard to find, and would probably involve waiting for someone else to leave. Overall, as the hotel was well patronised, clearly many people are happy with the accommodation - and if they arrived by taxi or on foot, obviously parking would not be an issue.

10 Hill Terrace Llandudno Wales

Hotel highlights

  • Close to Great Orme
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Headlands Hotel places you next to Llandudno Pier and within a 5-minute walk of Promenade. This 3-star hotel has 15 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and free self parking.


Quench your thirst with a drink at the bar/lounge.


The 15 rooms are heated and have coffee makers and ironing boards. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries.

Property features

Guests staying at Headlands Hotel enjoy free WiFi in public areas, a terrace, and a garden. If you decide to drive, there's free parking. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.

Room options

Quadruple Room, Sea View

1 Double Bed and 2 Twin Beds | Sleeps 4

Single Room, Sea View

1 Twin Bed | Sleeps 1

Triple Room, Garden View

1 Double Bed and 1 Twin Bed | Sleeps 3

Standard Double Room, Sea View

1 Double Bed | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 411 reviews

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