2/10 Terrible
Amy
Jul 12, 2025
Unfortunately I did not stay at the property due to the poor condition of both rooms.
I was checked in to a single room which was in no way worth the £88 I was charged.
It was the size of a cupboard and badly needed maintenance. The mattress was terrible (I had to sit on it as nowhere else to sit). The decor in need of updating and there were cobwebs on the walls and ceiling.
It was beyond depressing and like a cell.
I asked the lovely receptionist if I could move rooms and she obliged straight away. I was put in a twin room which was bigger in size but again, smelt very bad of stale mould and damp and was filthy. Even the TV was covered in dust.
Neither bed was comfortable and in no way was it worth the money they were charging.
I left the hotel so upset but felt so rude and awkward asking to move again as there were so many people about.
I must stress the receptionist was absolutely lovely and it’s not her fault at all the hotel is overpriced and in such bad repair.
I found a stunning room for only £10 more than I was charged at this hotel, including a gorgeous breakfast, air conditioned and stunningly modern room and just absolutely above and beyond this hotel.
I went back and checked my bag out, the receptionist was really lovely and I just couldn’t bring myself to ask for a refund as I’d had a 5 hour drive and was exhausted.
How the owners can charge £88 for any room when they are in such bad condition is beyond me.
Amy
Stayed 1 night in Jul 2025