Grand Hotel Palazzo Suite & Spa

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Photo gallery for Grand Hotel Palazzo Suite & Spa

Exterior
Property amenity
Breakfast meal
Room
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Viale Italia, 195, Livorno, Tuscany, 57127
  • Place, Terrazza Mascagni
    ‪1 min walk‬
  • Place, Livorno Aquarium
    ‪5 min walk‬
  • Place, Villa Mimbelli
    ‪7 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪25 min drive‬

Room options

DOUBLE CLASSIC

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

DOUBLE CLASSIC

  • Sleeps 4

DOUBLE CLASSIC GARDEN VIEW

  • Sleeps 4

DOUBLE DELUXE

  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed

DOUBLE DELUXE KING BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4
  • 1 Queen Bed

DOUBLE SUPERIOR

  • Sleeps 4
  • 1 Queen Bed

double superior sea view

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

DOUBLE SUPERIOR WITH VIEWS

  • Sleeps 4

Double or Twin CLASSIC GARDEN VIEW

  • Sleeps 6

Double or Twin CAPACITY 2

  • Sleeps 6

Double or Twin DELUXE

  • Sleeps 6
  • 1 King Bed

Double or Twin DELUXE

  • Sleeps 6

Double or Twin STANDARD

  • Sleeps 6

Double or Twin SUPERIOR

  • Sleeps 6

Double or Twin SUPERIOR SEA VIEW

  • Sleeps 6

JUNIOR SUITE

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed

JUNIOR SUITE SEA VIEW KING BED

  • Sleeps 5

JUNIOR SUITE STANDARD

  • Sleeps 5

junior suite sea view

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed

Room TWO BEDS

  • Sleeps 10

Room CLASSIC

  • Sleeps 10

Room CLASSIC GARDEN VIEW

  • Sleeps 10

Room DELUXE

  • Sleeps 10

Room GARDEN VIEW

  • Sleeps 10

Room RUN OF HOUSE

  • Sleeps 10

Room STANDARD

  • Sleeps 10

Room SUPERIOR

  • Sleeps 10

Room SUPERIOR SEA VIEW

  • Sleeps 10

Room SUPERIOR POOL VIEW

  • Sleeps 10

Room SEA VIEW

  • Sleeps 10

SINGLE CLASSIC GARDEN VIEW

  • Sleeps 1

SINGLE DELUXE

  • Sleeps 1

SINGLE STANDARD

  • Sleeps 1

SINGLE SUPERIOR SEA VIEW

  • Sleeps 1

SUITE DELUXE

  • 376 sq ft
  • Sleeps 4
  • 1 Double Bed

SUITE DELUXE

  • Sleeps 8

SUITE DELUXE KING BED

  • Sleeps 8

SUITE SEA VIEW KING BED

  • Sleeps 8

SUITE STANDARD

  • Sleeps 8
  • 1 King Bed

TWIN CLASSIC QUEEN BED

  • Sleeps 4

TWIN DELUXE

  • Sleeps 4

TWIN DELUXE KING BED

  • Sleeps 4

TWIN STANDARD

  • Sleeps 4

TWIN SUPERIOR

  • Sleeps 4
  • 2 Large Twin Beds

TWIN SUPERIOR SEA VIEW

  • Sleeps 4

About the neighborhood

Livorno

Grand Hotel Palazzo Suite & Spa places you within a 10-minute stroll of popular attractions such as Livorno Aquarium and Villa Mimbelli. This 4.5-star hotel has 123 guestrooms and offers a full-service spa, free in-room WiFi, and a gym. Centrally located in Livorno, the hotel is connected to the convention center and also a short walk from Museo Civico Giovanni Fattori and Italian Naval Academy.

What's nearby

  • Terrazza Mascagni - 1 min walk - 0.1 miles
  • Livorno Aquarium - 5 min walk - 0.3 miles
  • Villa Mimbelli - 7 min walk - 0.4 miles
  • Museo Civico Giovanni Fattori - 7 min walk - 0.4 miles
  • Port of Livorno - 2 min drive - 1.4 miles

Getting around

  • Antignano Station - 12 min drive
  • Montenero Funicular - 13 min drive
  • Galileo Galilei Airport (PSA) - 26 min drive

Restaurants

  • ‪Stuzzicheria di Mare - ‬17 min walk
  • ‪Porca Vacca - ‬17 min walk
  • ‪Oster Da…Un’altra parte - ‬10 min walk
  • ‪Bar Sirena - ‬16 min walk
  • ‪Surfer Joe's Diner - ‬6 min walk

About this property

Grand Hotel Palazzo Suite & Spa

Guests staying at Grand Hotel Palazzo Suite & Spa enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is EUR 18 per day, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 70 per room. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
50-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Secured self parking on site (EUR 18 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On Sundays only, breakfast is available until noon and late check-out is available until 3 PM (upon hotel availability).

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Dogs and cats only
  • Pet weight must not exceed 22 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 70 per room
  • Secured self parking fee: EUR 18 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

NH Grand Hotel Palazzo Livorno
NH Grand Palazzo
Grand Hotel Palazzo Livorno future MGallery Sofitel
NH Livorno Grand Palazzo
Grand Palazzo
Grand Hotel Livorno
Grand Hotel Palazzo future MGallery Sofitel
Grand Palazzo Livorno future MGallery Sofitel
Grand Palazzo future MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery Sofitel
Grand Hotel Palazzo MGallery Sofitel
Grand Palazzo Livorno MGallery Sofitel
Grand Palazzo MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery by Sofitel
NH Grand Hotel Palazzo
Grand Hotel Palazzo Livorno (future MGallery by Sofitel)
NH Livorno Grand Hotel Palazzo
Grand Palazzo Livorno Livorno
Grand Hotel Palazzo Livorno Hotel
Grand Hotel Palazzo Livorno Livorno
Grand Hotel Palazzo Livorno MGallery
Grand Hotel Palazzo Livorno Hotel Livorno

Frequently asked questions

Are free cancellation options available at Grand Hotel Palazzo Suite & Spa?

Grand Hotel Palazzo Suite & Spa offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hotel Palazzo Suite & Spa?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Palazzo Suite & Spa on Nov 15, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Grand Hotel Palazzo Suite & Spa?

Located steps from Terrazza Mascagni, this hotel is in Livorno, and within a 10-minute walk of Livorno Aquarium and Villa Mimbelli. You'll also find Museo Civico Giovanni Fattori and Bellana Beach less than a mile away.

Is there parking available at Grand Hotel Palazzo Suite & Spa?

Yes, secured parking is offered for EUR 18 per day. Though parking is limited parking, an electric car charging station and bicycle parking are also available.

Is there a spa available at Grand Hotel Palazzo Suite & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, body wraps, facials, and mani/pedis.

Are there luxury amenities available at Grand Hotel Palazzo Suite & Spa?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, an ocean-view restaurant, and a poolside bar at this hotel.

Does Grand Hotel Palazzo Suite & Spa feature a casino?

No, Grand Hotel Palazzo Suite & Spa doesn't have a casino.

Will I find an indoor pool at Grand Hotel Palazzo Suite & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is Grand Hotel Palazzo Suite & Spa a good place to stay for couples?

This waterfront hotel offers plenty of amenities for couples including an ocean-view restaurant, a poolside bar, and a full-service spa.

Does Grand Hotel Palazzo Suite & Spa have a hot tub?

No, but this hotel does have a steam room.

Does Grand Hotel Palazzo Suite & Spa have a restaurant that serves breakfast?

Yes, Grand Hotel Palazzo Suite & Spa serves buffet breakfast for a surcharge each morning at Roof Garden Restaurant.

Will Grand Hotel Palazzo Suite & Spa allow pets to stay for free?

Although cats and dogs can't stay for free, they are welcome at Grand Hotel Palazzo Suite & Spa.

Does Grand Hotel Palazzo Suite & Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Grand Hotel Palazzo Suite & Spa?

The closest major airport to Grand Hotel Palazzo Suite & Spa is Galileo Galilei Airport (PSA), which is 17.1 mi away (26 minutes by car).

Are there rooms with balconies at Grand Hotel Palazzo Suite & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea and city views.

Does Grand Hotel Palazzo Suite & Spa have a wedding venue?

Take advantage of the wedding venue at Grand Hotel Palazzo Suite & Spa if you plan to say "I do" during your trip.

Grand Hotel Palazzo Suite & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 441 out of 937 reviews
Rating 8 - Good. 302 out of 937 reviews
Rating 6 - Okay. 112 out of 937 reviews
Rating 4 - Poor. 55 out of 937 reviews
Rating 2 - Terrible. 27 out of 937 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Had a lovely stay
Stayed 10 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good service. Nice area and good for a short trip
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel over looking the sea. the staff were so friendly and helpful.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water front and great location Staff were excellent
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Classic hotel ,took us right back to the 1920s , in style and character, great water views and plenty of good restaurants etc near by.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great place to so
Stayed 4 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly and helpful staff. Expensive to eat and drink.
Stayed 7 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was incredible. Just make sure you get a room witha see view.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with accommodating staff.
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy returners

Always a very pleasant stay at this grand old Victorian style hotel opposite the sea. Although it is looking a little wind swept we always enjoy our short stays.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, expensive drinks

Lovely hotel, good service, nice pool. The only issue was the drinks prices on the top floor bar were too high - €13 for a beer.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Room, spectacular view, the rooftop is mervellous
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant and stately hotel in Livorno

It’s a beautiful and elegant old hotel and well located next to the promenade and the sea. The restaurant was closed for dinner during our one night stay. We found a great pizza restaurant one block away. I would recommend this hotel to others.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff. Big room with big balcony overlooking the mediterranean. Regrettably now pillows on the chairs on the balcony. And by far the worst shower design we have ever seen
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why there are recent negative reviews on this property. Yes, it’s a historical building from the Mussolini period but it’s been beautifully maintained and my room was recently refurbished and was clean and lovely and “new”
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
A really beautiful hotel. Very pleased with our stay. We were a little disappointed with the size of the pool, but that's really a minor issue. However, it appears that the cleaning people don't know how to properly clean the floor. In both of our rooms, a significant amount of dust was visible on the floor near the beds.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Renatas

Restaurant service is poor.
Stayed 1 night in Jun 2022
Verified review

2/10 Terrible

Disliked: Staff & service
Horrible treatment of guest who came to visit me. Treated her like common streetwalker. Confiscated her identity card just to allow visit. I was outraged by their behavior.
Stayed 1 night in Feb 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor effort

From the outside the Hotel looked very nice like 5* hotel should. However front desk service was poor, rooms were dirty and corridors dark. Definitely not a 5* level. Pool was also dirty and floors slippery. In a restaurant service was slow and we were like air to them. Food was also average. Breakfast was great!
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Faded glory. The bathroom and the room smelled strongly of mould. Breakfast, nothing special, €20 per person. Bar on rooftop – small glass of Prosecco from an open bottle €21!!!! This place had once been wonderful but now it is not. Some of the staff were delightful, others brusque. Still charging for a standard no longer met. Fabulous views from pool and restaurant.
Stayed 5 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not the same

This hotel was beautiful at one time. Now the building is in need of repair. There was no doorman when we arrived. I asked for a high room and was given the second floor out of 5. I think the Covid years took it's toll. I hope they can bring it back to it's better days.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid it it's dirty old and expensive.

200 euro per night it's a total scam. Every morning was walking up from the smell of the sewage that was coming from the corridor, plus for few hours there was a black out in many rooms. The hotel is very old. The restaurant is super expensive 1 cola -10 euro, water- 7 euro, plus 7 euro charges because you are sitting on a table, so almost 30 euro and you did not even start eating(they need to relax it's Livorno not Mykonos).
Stayed 2 nights in Oct 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 5 star hotel. There was no heating in the room. The bathtub was broken. They came to fix it at midnight. The pipes make a lot of noise when other guests are taking a shower. The wifi was not working either. Only for one phone. The cleaning staff were super loud at 6 am We ate at the restaurant and the food was not very good. The hotel is very cute and has paid parking.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely, it was not a five star hotel. We would think it’s a 3 star at best. Huge line at check in, carpet stains everywhere, marks on the walls of the room, dirty, tub had patchwork repairs, and everything was old, including the room and bathroom. The pool was not a pool but a very small wading pool. Towels were not included. We went all the way downstairs, waited in line for towels, only to find out we needed 10 euros deposit for each. We did not have any so we told them to charge our room and it was not an option. That’s ridiculous. The only positive is the view of the sea from the rooftop restaurant which is was beautiful at sunset. It turns out the restaurant is separate from the hotel and their staff was fabulous and gave us good tourist ideas for the area.
Stayed 1 night in Jun 2022